T-Mobile

Category:	Cell Phone Store
Address:	30002 Detroit Rd, Westlake, OH 44145, USA
Phone:	+1 440-250-9392
Site:	t-mobile.com
Rating:	4
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–5PM

Location

Photos 11

Reviews 11

Brad Crow

Terrible all the way around. A) Its not a corporate store so they tell you to call the 800 number. Now get this the 800 number is not going to help you because they are not a corporate store. Next the billing and the way they do it is a nightmare. Suppose to have got 2 free phones and two at 50 percent off. So far they show on the bill 2000 owed for Iphones. So not only do they have my old phones they also arent showing the true amounts I have spent all in total multiple hours dealing with these people. They also they being Josh when going over everything very clearly for Black Friday sale you got 200.00 per line to switch. Well never got that money then they said we took another promo which was the iphones. Not ture it was all part of the deal that was represented by josh. Do Dan threw his hands up so I filed suit against them for my 800.00 I guess they thought I was bluffing. This place is terrible so is the service. Should of stayed with Verizon. Will be changing here shortly.

Muhanad Kassim

My cellphone package got shipped to the store where they received it and the tracking no. of the package shows they already got it and signed it but one of the employees said ( we didnt get the package and it was the UPSs mistake.) which confused me. I called UPS and they told me call T-Mobile. I called T-Mobile and I gave them the info of the store and they called them, then the customer service told me that your package is available in store and you can pick up your phone now. Just because of one of the employees there, I wont be able to trust that store or buy anything from them.

LPK CLEVLELAND

!!! NOT CORPORATE !!! THIS PLACE SUCKS...this place is no better than some arab store in the ghetto of Cleveland... and is not a t-mobile corporate store... They have different policies from a regular t-mobile store. I had a defective device and when i bought it they insisted i pay cash..when i went to return it they said they didnt have enough money in the register and i would have to come back the next day, what a joke...and even they my device was defective they charged me $150.00 restocking fee...what a rip off....YOUVE BEEN WARNED DONT GO HERE....

Bob Murray

Sidney is the Best!!! She helped me come to the light and switch from Android to Apple! She was so good that my wife is now rocking the iPhone too! The only bad part? Im a used car manger and she sold me without selling me. Great Job Sidney

Brian Nelson

Had great service, no high pressure sales and ended up with a great deal compared to Verizon. Highly recommend this location and T-Mobile.

alyssa lauren

THIS IS THE BEST STORE IN THE SURROUNDING AREA. HANDS DOWN THE BEST STORE AND STAFF!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! =]

Shane Piskur

Great customer service! They make me feel like they really are trying to help me get the best deal.

Caruso Acupuncture

Everyone there is really helpful and friendly.

Cintia Penna

Very good service

Allison Sowa

Love TMobile!