Category: | Mattress Store |
Address: | 4974 Darrow Rd, Stow, OH 44224, USA |
Phone: | +1 330-653-3338 |
Site: | bedroomstoday.com |
Rating: | 3.6 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 12–5PM |
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Benjamin West
I cant remember the name of the salesman who was in there but I certainly remember his list of credentials because he repeated it over and over. The first thing he told us is that if we want a comparable mattress to the one he showed us that it would be $4000-$5000 elsewhere. When I told him that what he said was BS because we had already been shopping around and knew better he backpedaled as hard as he could. The entire time we were there he kept talking about how he had been a district manager of this and a regional whatever of that. His overall tone was very condescending and he repeatedly said "if you dont believe me look it up." The price and quality of the products seemed fine but the entire interaction with this guy made me feel like I didnt care how much I spent elsewhere, I wasnt going to spend money at this store. We ended up buying a bed at the very next place we went.
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Heidi Johnson
Ive purchased mattresses from this store twice, and both times Ive received some of the best service imaginable. The sales people were nice, showed me great options, and took care of my order quickly with no pressure whatsoever. Both times my mattresses were delivered the next day, in the time frame given. With my second order I suddenly realized I needed a box spring, so less than an hour before delivery was expected, I called the store in a panic. The salesman had the delivery driver go back to the store and get me a box spring, still delivering the entire order in time. And, he was very kind about it! I was truly amazed. I highly recommend this store; in fact I think this is my first Google review, but I feel so strongly about praising this great service that it was worth setting up an account. And nothing could beat the service I received from Bedrooms Today.
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Ashley Stockley
Our visit to Bedrooms Today in Stow was one of the best, easiest, and quickest retail experiences Ive ever had! First, we were greeted my our salesman, Mark. Mark was nice and very welcoming. He showed us exactly what we wanted to see and options similar to what we were looking for. Never once tried to upsell or talk us into something we werent interested in. Mark helped us customize the bedroom set we wanted and he and David, the manager, gave us a great deal! I have bought lots of furniture from lots of stores, but I have never received such great customer service like what we experienced at Bedrooms Today! From now on I will only buy from Bedrooms Today! Thank you so much Mark and David for a wonderful experience!!!
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Jeff Hutzler
Stay away from this place!! I reported them to the Better Business Bureau. Ill spare you most of the details, but my wife and I went in and met the owner and after that initial encounter which was good we had to deal with the other sales rep, Rick. Rick is the biggest liar: hes like a used car salesman, but a used mattress salesman. Seriously, he sold us a showroom mattress at full price when he told us he was ordering us a new mattress. We didnt found out it was used until after the mattress was delivered with no law tag and when I called him about the law tag he gave me some BS how it got ripped off in shipping. The mattress had small blood stains on it and body hair.
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Tony Canzoni
Will not be heading back here.. my wife and I were interested in a sectional..we were waiting to hear back whether or not they could get the correct one to fit our living room. Unfortunately, they werent and 3 weeks later, I get a a credit card in the mail from them that I never committed to. I called to ask why this was, due to a hit on my credit, and explained I wouldnt be returning as a customer..they responded with great, we dont like customers like you anyhow. Wow!!! Great customer service
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Ana Peppeard
Awesome place to shop. Very friendly sales ppl and the delivery guys were just great. I know it sounds strange, but I appreciated that they closed the door when they walked in and out of the house ( had ppl deliver that they would leave the door wide open even though it was freezing cold outside). Definitely going back and would recommend to everyone!
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A Private User
Customer service was great. They were friendly and worked with my schedule. Ordered my bed on Saturday and got it the next wednesday. Installers were clean and friendly. I would recommend them to anyone I know looking for a new bed.
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Michael Buffa
Bought a mattress 2 weeks before fathers day still havent received my order. Theyve called 2 times to tell its being delivered still no mattress
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Karen McKittrick
They are very helpful. Excellent in resolving any issues.