Shook Auto

Reviews 6

HE

Helen Bice

Horrible purchase. Transmission went out almost immediately but right after warranty expired. They did replace it with a rebuilt tranny for just some labor costs, which is the only reason they are getting two stars, but would not do a warranty on the new transmission. The car is horrible, shifts hard still and supposedly they fixed an exhaust issue and replaced another part. Guess what, they didnt. I have already had to fix multiple things on this horrible vehicle and have only owned it for 6 months. Will never recommend anyone purchase through them unless it is as a last resort. Bought my lemon outright and already having to look for something much more dependable. Do not go here! Do not trust them!

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ER

Eric Mitchell

The CEO and sales people are wonderful great to work with only reason for the 2 stars. However never I say never deal with the Finance department. Terrible customer service nasty attitude and lazy. Paid my car off and asked for a receipt of last payment was told that he wasnt going to get off his butt and look in the file cabinet behind him. If you havent been there its a trailer I can spit from one end to another. Terrible that that department makes the dealership look so bad.

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LI

linzie crockett

Waited 15 minutes for someone to help us and no one seemed interested in helping.

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RO

Ronald Harker

Its a good place service an good dependable vehicle s hell I work there

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GR

Greg Heid

Super nice & work hard to get a deal done. #greatcustomerservice

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CH

Chad Green

Good people

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