Insomnia Cookies

Category:	Cookie Shop
Address:	295 S Water St, Kent, OH 44240, USA
Phone:	+1 877-632-6654
Site:	insomniacookies.com
Rating:	4
Working:	9AM–3AM 9AM–3AM 9AM–3AM 9AM–3AM 9AM–3AM 11AM–3AM 11AM–3AM

Location

Photos 59

Reviews 23

Tom Bartz

Last two times we ordered from the Kent location it took 2+ hours for delivery. At first I was worried that my cookies would arrive burnt but it turns out it was just poor service. If you try to call the store you get a call center In another state and are not allowed to talk to the actual store... makes sense. If you try to cancel your order they tell you that you have to wait for it to be delivered, decline it with the driver, wait for him to get back to the store, call the call center and ask for a refund. Then they high jack your money for 3-5 days while they work out the details. Stick with the Girl Scouts people... this place is garbage. On a positive note the delivery guy was pretty cool.

Hannah Dufault

Our order took over an hour and a half and the projected time was 30-40 mins. And it was only Sunday (a not super busy day) . Then when it arrived the cookie cake didnt have the right icing and word picture on it and the whole thing was cold and hard. They said all they could do was send me a coupon for 6 free cookies after a 6$ purchase. Very disappointed since everyone I know raves about this company.

Jim Huss

This place doesnt remind me anything of the cookies my grandmother cooked. While that sounds like an insult, it isnt. My grandma tried to kill me by poisoning some cookies she baked because I took some nickels from her purse because I liked them for looking like silver and having smootj edges. But back to Insomnia, the cookies are good.

Terry Harris

Our Granddaughter who attends Kent State told us about this place. Soooo good. I felt sorry for the employee working because he was there by himself and he was busy! They were out of a lot of varieties because he couldnt make cookies and wait on all of the customers at the same time.

Torri Appling

This place is great for people who are up all night. Open until 3am, its a great all-nighter snack. There are two types of cookies, deluxe and standard, all which are usually pretty fresh and hot when delivered. It would be great if there were even more flavor options.

Nicolai Epur

Cookies tasted fine, but the heartburn I got from the two that I ate was horrible. It also takes about an hour or more to get the cookies. Not worth the price at all. If you want cookies, go find a 24-hour store and get cookie dough there or make your own.

Herni Hdez. de la Huerta

Las cookies están muy buenas, aunque un poco caras. El servicio nocturno hasta las 3 de la mañana se agradece.

Meghan Hirsh

Ordered on a Tuesday afternoon, got here in about 10 minutes. Good brownie, still a little warm in the center when it arrived, but I had expected the ice cream to be of a higher quality.

Emma Mitchell

Cant go wrong here! Delicious cookies, usually a quick stop with no wait. The place is a little small so not good to bring in a large amount of people at once.

Jerica Hoffman

I love their deluxe peanut butter cup cookies! So yummy and served warm. The line can be a bit long at times on the weekend but they are worth the wait.

Michael Tuchband

Really good cookies with fun flavors. The service was ok (Kent student probably who didnt really wanna be there) and the cookie was a bit pricey.

Travis Brant

A fun little cookie shop thats open late and offers delivery. The cookies are great and their ice cream cookie sandwiches hit the spot.

Kaylee Rose

Cookies from Insomnia are delicious! They warm them up for you so theyre soft and gooey

Jake Klapp

Bunch of careless college kids showing up late and not doing their job correctly

laveniaam

Delicious and they deliver within a three mile radius from the store.

Cody Becker

Dont get me wrong the cookies are amazing but the prices are not