Category: | Furniture Store |
Address: | 2005 Hebron Rd, Heath, OH 43056, USA |
Phone: | +1 740-334-4023 |
Site: | coconisfurniture.com |
Rating: | 4.6 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
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Blair Hartmeyer
Staff at the locations are very friendly and helpful, and their financing options are pretty great and unheard of with 0% interest; however, their customer service after orders have been placed is beyond subpar. We werent notified when our mattress didnt come in on an expected shipment, and we werent notified when it finally DID come in about 2 weeks late. They again didnt call us to schedule a delivery time, nor did they call us to even let us know they were on their way. We got a phone call stating they were outside of our residence and we were both at work! TLDR: Friendly staff, good financing, terrible customer service.
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Jeannie Kerbler
My husband and I were on a search for just a couch last year and we decided to give Coconis a try. Toni McLoughlin was such a huge help in finding the perfect seating arrangement to fit our families needs. I have struggle with furniture placement in our family room for 18 years and was never happy! She also helped in adding shelving, an extra chair, decor and an end table....:) Yes, we bought more than we were expecting when we walked in the door.... but after 18 years I am FINALLY happy with our family room and that is PRICELESS!! Just ask my husband! Lol:)
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Laura Deal
Ordered mattress on 2/28. It is taking 2 weeks and 2 days to get to get it delivered. Said they have the mattress on stock but waiting for mattress spring unit. They said they would charge 2 delivery charges if they delivered the mattress, then the spring unit. On 3/9 said it was in but the the truck was full. On 3/11 said it was in but the truck was full (again) and couldnt deliver within the 2 weeks.
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Mooserella 76
Neat furniture store with some different and unique pieces not commonly seen in mainstream furniture shops. There was a lot of decor and lamps to purchase which were reasonably priced. They had a nice large clearance/sale section with pretty decent items. If your in the market for furniture it is worth checking out. The salesperson who greeted us was a super nice guy, very sincere. Didnt crowd us.
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RITA RHODES
Was a very relaxed atmosphere and there was never any pressure from Salesmen to order. All my questions were answered and recommendations from Chris helped make my decision easier. The Salesmens knowledge of the different companies helped me to decide which was the best fit for me. Would definitely recommend Coconis to my friends and the Salesmen Chris in your Hebron location.
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Darla Creech
Lisa Gamble was very understanding and sympathetic to our situation as we had a house fire in January 2016 and needed to refurnish our entire home. She was kind, patient, and very informative with our decorating needs. We would return to Coconis Furniture in the future. Oh, wait, we did! Our two major furniture purchases were around 12 years apart and both at Coconis!
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Anita Wilson
We are extremely happy with our new furniture! Everyone has been so good to us. My husband was very impressed with the gentlemen who delivered our furniture. They were very polite an helpful. We will definitely recommend you too our friends an family and will be back for future purchases. Thank you all an Happy New Years! Les an Anita Wilson
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Stephanie Zullo
We had a great experience at Coconis Heath store. Toni McLoughlin was very knowledgeable about all the mattresses they carry and did a great job helping us choose the right one for us! She also showed us around the store and offered us coffee! Delivery was great. They were here right on time. We would shop here again.
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Sandy Hanlon
Tony is the best. I am always sceptical when buying something but she was wonderful and showed me all of my choices...low to high priced and let me decide without ANYTHING pressure which one I liked.... GO SEE TONY....I WILL FOR ALL OF MY FURNITURE NEEDS!
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George Rhodes
This is the best place for deals and the furniture is the best they stand behind their merchandise. We have bought many pieces of furniture and have not been dissapointed yet. The staff is very helpful and friendly we would recommend Coconis to everyone
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Ryan Wahl
Very overpriced. Was not impressed with the overall quality of the products or the (lack of) service that we recieved. Same mattresses can be bought at hh Gregg or even odd lots for hundreds cheaper. Skip this place and go down the road to shop around.
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Jerrica Poling
Chris Rhodes helped us find our new furniture and made the process very easy. We cant wait to get it delivered to our house. We werent set on buying initially but were able to get a great deal we couldnt pass up.
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sloane fair
Toni is amazing. Shes very helpful and knowledgeable. She take time to listen to your wants and needs to recommend the best options to fit your lifestyle. Will definitely go back to her for my next purchase.
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J Cunningham
Sales experience was terrific with Toni! Lots of choices and not pressured in any way. Small issue with taking away the old mattress but it was fixed very quickly! Overall great experience.
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Tonya Camp
Excellent customer service! Very excited to receive my furniture. Highly recommend Coconis to family and friends. Toni McLoughman went above and beyond to make sure we were satisfied.
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Fred Lee
My experience was amazing. Toni really took care of any problems that I had. Seeing is believing. We are currently in the process of building a house and they will be my go to.
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Angie Wagner
Very good experience. We were at the Heath location and Toni McLoughlin took great care of us. I will most definitely send people to see her. Very knowledgeable!
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Sam Winsky
Lisa from the Heath store was amazing! Love love love her. We plan on going back and buying a bedroom set with her next month. Great service!
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Jason Taylor
Our salesmen was very knowledgeable about the furniture we were looking at. He helped us to match different furniture to our specific needs.
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Brittany Perrine
Fantastic customer service provided by Toni. I was able to find exactly what I wanted with her help and delivery was sooner than expected.