Rock-n-Roll City Harley-Davidson

Category:	Harley-Davidson Dealer
Address:	4985 W 150th St, Cleveland, OH 44135, USA
Phone:	+1 216-252-3111
Site:	rocknrollcityharley.com
Rating:	4
Working:	10AM–8PM 10AM–7PM 10AM–7PM 10AM–8PM 10AM–7PM 10AM–5PM 12–4PM

Location

Photos 100

Reviews 21

Thomas Lawson JR

Bought my first bike there 2002 sportster 1250 with addons. Ended up being a flood salvage after I received the title less then 2 weeks later. Nice little fraud sale there. From there mistake they turn me on to a 2004 sported 883 didnt know about the power difference but beside that back fired through the carb on and off to the point of nearly Unridable. Took it back nest day still backfiring. On top of that few days later take it to visit family and first time in top gear it shakes like crazy heavy vibration throughout the engine and even the shifter was shaking. Next day plan on taking it back to them and it putters and dies down the street nobpower nice loud bang. Dont feel even remotely safe on this bike and they argue with me about this and that telling me its normal for vibration on a ridged mount bike. Had to remind then its rubber mounted. They called back to agree with me. Do they even test the bikes they get? Planned on going with a name I could trust dont know if I can really trust any harley dealer ever again still waiting for them to fix this mess

Roger East

I have a 2000 Road King with Magnetti Marelli EFI.the only year it was made. Not all dealer can work on this bike as I found out. Had bike at dealer in TN all summer last year and they gave up, could not get bike running. I moved to OH and brought the bike to Rock and Roll Harley took them some time about 2 months the Techs name was Bob and he got my bike running better han it has ever run. I highly recommend this dealer for working an bikes. Also while at the store I check out some of the cloths and the prices where cheaper them most dealer cost. All and all the is a great dealer and they have a long time customer with me. Thanks Rick and Roll for saving my summer bike riding.

Carrie Turjan

Whoa Im shocked by these subpar reviews on bike buying here because every time Ive been in to buy clothes this place is rocking- as in selling lots of bikes (all I hear is ding ding ding over loudspeaker- John, peter, or Paul Just bought their 1St 2nd or 3rd Harley over n over) I like it here. They always have raffles or some kind of food event on weekends and their clothes are way better than SE-HD! The girls are friendly and energetic & I like the dressing rooms. This place is like a breath of fresh air in HD community, I think. Variety is the spice of life so check it out. PS this is only place to get an authentic Cleveland OH HD Tee. Just saying,

Garage Door Pros

Walked in to purchase a harley . I rode in on my sportbike and I got stiff shoulder. When I walked in rhere was 5 or 6 employees standing around amd not one person greeted me or asked if I needed assistance. All employees dipped and ignored me like they had something else going on .... FAKE ass people. Rude, inconsiderate, and by the way, I was in there looking to convert from sportbike to harley. I guess Ill be going elsewhere.

Richard Golias

I have had so many issues with this dealership. Incorrect parts ordered, unable to fix this issue for months. I am still waiting on hardware to be swapped out. Incorrect information given out be different individuals. Rude staff, especially in the parts dept. I go to this shop because of the location but it is hard to recommend anyone go here. I hope that others have better experiences than I do/have.

Wayne Vedeckis

I was travelling from the New Orleans area and had a problem with my left turn signal. I got there early and Dee, the Service Supervisor, let me bring the bike in the shop 15 minutes early. They checked the bike out quickly and diagnosed the problem. Unfortunately, they did not have the part in stock. Rapid, friendly service, and no charge for the diagnosis. You cant beat that. Thanks, Dee!!!

James Petitt

I did not purchase my Wide Glide there, but I had it serviced after an accident last year. Dee and Dan is service made the BS I was going through a lot easier. Dee listened to me whine a few times and they both called me back whenever I missed them. the techs did a great job upgrading my bike as requested and it is dialed in. I will definitely be back when it is time for a new one

Bob Helmink

Top notch in all departments. Happy to see ya walk in the door. They will help ya with any questions and what I like they ask you how they can help you. That means a lot. Only problem I have all special events happen on Saturday. I work every Saturday need some Sunday events to happen.

shubhendu banerjee

Overpriced service, i tried to install security and siren which was quoted for 2 hours effort while other HD centers quoting as 1 to 1.5 hrs. i have to drive more just to get the same service. Was not very helpful attitude while i installed my sound system.

Craig Blasko

Excellent dealership with great people and an excellent service department. I have bought two bikes from them. They truly make you part of the family. They have great monthly dealer events where you get to eat and make friends.

S Fain

Bought my 11 Roadking new from there. Love the bike!!!! Absolutely hated dealing with James the sales manager. It took me writing a novel and hand delivering it to the owner before I got what I wanted. Customer service????????

Joseph Perrotti

I bought my first bike there but they wouldnt match Southeasts price on a Road Glide..I was disappointed.I ended up buying two Road Glides from Southeast.Im glad James isnt in sales there anymore.. I had the cash in my pocket!!

robert Friend

I went in to sell a motorcycle and the asked for make and model and gave me a low ball price right there. Didnt even go outside and look at the bike. What an insult!!! I will never shop at that store... what a joke!

Kris Sheets

There are a lot of exhibits. Make sure you go when you have plenty of time. There a lot of exhibits dedicated to the early years, but we were disappointed that there was hardly anything on Rush, Kiss, or Journey.

14 FLHTCU

Wow what a joke this place has become since the dealership changed hands and changed names. Except for a handful of employees, Rodger & Eric is parts and Dee & Dan S. in service, the place is nothing but posers.

Tammie Mayle

Love love this place... Was looking for something special for my FRIEND and the sales rep helped me find the perfect gift.. Oh and found some great blouses for myself.. Very friendly not pushy

cletus gilliam

Cleveland carrying the tradition, Ive been on the road seen 48 states there are franchises like this everywhere ideally right off the highway, now we have one "Rock on" #cit4urself

Ted Renner

My 2014 Dyna Wide Glide has been in for warranty repairs it will be thirty days August 30, 2015. No calls with updates, no returning calls, Please fix my bike your Harley.

Sean Cannon

Absolutely terrible. I have bought three bikes from the previous dealership. I will be finding a new dealership! By far the worse experience Ive had buying a Harley!!

Buckeye HD Rider

I just started doing business at this dealership. Great people, knowledgeable and extremely friendly. My only regret is that I did not buy my new 2016 FLRT here.

A Private User

ONE OF THE BEST DEALERSHIPS I HAVE BEEN TO. ONE OF THE FEW THAT STILL HAS THAT SMALL FAMILY OWNED FEEL TO IT. PEOPLE ARE VERY FRIENDLY AS WELL.