Richland Motors

Category:	Used Car Dealer
Address:	4653 Pearl Rd, Cleveland, OH 44109, USA
Phone:	+1 216-741-3324
Site:	richlandauto.net
Rating:	4
Working:	9AM–7PM 9AM–5PM 9AM–5PM 9AM–7PM 9AM–5PM 9AM–2PM Closed

Location

Photos 78

Reviews 12

Patrick Winterich

Not to be trusted. Any complaint they get they take their cookie cutter response of "weve been here 30 years were really honost I swear" or " oh we tried to get in touch with you about the issues but its your fault for buying a cheap car from us". I got ripped off, maybe it was my own fault for being alittle over eager but none the less they were totally dishonest. Not even five miles after pulling out of the lot my check engine light came on, Turns out it was a solid $700 in repairs to get it to pass an E-check. While also finding out that the entire undercarriage is rusting out and the car has a year to live at most. When I brought the problems to their attention a day later Mark the salesman replied with a solid "well thats only expected with a car in that price range." Offering no help or anything of the sort. Now Im 3 months in and the brakes blew out, Im forced to put more money into the rust bucket because my only hope is that it lasts long enough to save and go to a reputable dealer. Save your money skip Richland motors.

Tesheng Liao

Very Fast and Easy to Buy a Car here, bought a high mileage 2009 Acura TSX for a great price, very willing to negotiate for the best price since the car had lots of repairs needed. Super smooth transaction thank you in and out in like 30 min. All their cars are in pretty good condition lots of good deals i check their website all the time. They told me their cars are from other dealerships. They dont buy from auctions cause it carries too much risk highy recommend. 2nd review here, bought another car it was a 2007 acura TL smooth transaction took 30 min to finish including test drive. Prob the fastest dealership in cleveland. They are also very professional kept their word on holding the car even when people said they had a interested in it. When i called in to schedule a test drive the day before they promised to hold it and thats exactly what they did. A++ They are very true to their word, definitly will come again.

Lori Amsdell

Well just got a truck from them had a few issues at the dealership but they fixed one issue... on my way home the oil pressure sensor kept popping on saying low oil pressure... turns out that ended up being a 200 dollar part an a ton of work.... then look into a noise that also started the day I left the lot turns out the transfer case which is a $1,000+ part was bad an they had to of known that an they decided to deceive me!! Im not happy at all with how much money Ive put into this truck and havent even had it 48 hours!!! Beware of this dealer an their lies! Look into every little thing b4 u pull away or sign papers they will screw you!

Chris Pembertom

Would highly recommend this dealership. The salesman Mark was wonderful to work with. He was quick to respond to my request for more information on the vehicle. He was honest and the vehicle was just as he described it. We drove over two hours to purchase the vehicle and it was well worth the drive. Thanks Mark for making our purchase a great buying experience.

Shana Manuel

Very unprofessional and dishonest. They will sell you a car with the engine light on and pretend like they fixed it. They just clear the light off instead of Gideon going it. They also guarantee the vehicle will pass the E check... Not!! And then pretend like their mechanic is so booked. Beware!!!

amy conroy

I bought a 2007 Ford Fusion from Mark and was treated like family. He seemed to really care about my needs and worked to find a car that fit my budget. When there was an issue in the first week they helped me even though I bought the car as is. Thank You!!

Kenyon Baumgardner

Went to purchase a car and drove all the way from columbiana county, the owner knew we were coming. Sold the car to someone else anyways. Never gave the heads up. Nothing. Never trust a used car salesman.

Kevin Rippin

We had a wonderful experience buying our Audi from Mark!! Professional and friendly!!!! Best experience we have ever had buying a car!! Thank you Mark!!!

Tommy Rose

Mark is very helpful and helped me into my liberty which is a great truck. I will consider them again when looking for another car.

Jim W

Great place to purchase a vehicle, and the service department is resonable and professional!

jennifer Dean

Mark is the best! Highly recommend if looking for a vehicle.

Shelby Anderson

Great place great service and even better vehicles!!!!!