Pet Valu

Category:	Pet Supply Store
Address:	3201 Dayton Xenia Rd, Beavercreek, OH 45434, USA
Phone:	+1 937-427-1915
Site:	us.petvalu.com
Rating:	3.9
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 21

Reviews 19

travis combs

Unfortunately maybe its just my bad luck or possibly bad service. Been in there a few times to buy fish and everytime I go in there is only one person working that section and they are busy teaching people how to take care of fish. First time I went in I stood there for 15 minutes while a kid with sime nice tattoos flirted with a girl and completely ignoring me and my children, I did finally go to the counter and ask for help where there were two other people standing doing nothing. They were very polite and helped me promptly. Wenter in a second time today and again in the same scenario, but the fish section was busy and full of people while other workers were standing around with one person working the section, trying to give a class on how to feed your fish to a guy and not even acknowledging we were standing there. Frustrated as I looked at my watch and 10 minutes had passed I went to the counter to get help and but couldnt find anyone,so i just rounded up my kids and left. On a positive note the store was very clean and they did greet me when I walked in also the shelves for nicely stocked. I really do you want to like this place because its in my hometown,

Mindy Willis

After losing my heart rabbit "Timmy" I was given a rabbit from this place around the 13th-14th. Worried about how my "bunny" is acting and not feeling well called this location as this is where he was purchased from. Tony was awesome. Answered all of my questions and took the time to look some things up for me as I had as well to make me feel better and assure that my bunny should be okay. Just wanted to post on here of the excellent service I received over the phone. Glad he was the one who answered. Thank you Tony for the info you gave me about my new bunny. Btw, rabbits can be awesome pets. Just dont get one and leave him her in the cage. I have an Australian Shepard and I tell u what, this rabbit is smarter than my dog. Love your rabbit if you decide to get one and u will see how much of a great actual "pet" they will make. Just keep their cages clean and fresh water every day!

Heisen berg

This store is awful. I looked at the reviews before coming in and they were mostly good and the photos looked nice. All the animals are being neglected and its very dirty. I came in here looking for a guinea pig. As soon as I walked in, there were 3 cats in cages that were very dirty with litter everywhere. 3 guinea pigs are being kept in a cage not even big enough for 1 guinea pig to live, and theres a tiny cage with at least 25 feeding mice. The cages for all of the animals clearly havent been cleaned in awhile and had dirt and poop everywhere. I expressed my concerns to a male worker here, and he told me theres a girl here who doesnt care about her job and knows shes just going to get fired so she doesnt do anything anymore. Yet he wont take care of the animals, nor any of the workers will? Hm. Avoid supporting this store, they are cruel and neglectful to the poor animals.

John Funk

Wont go here again. Last time I bought 13 guppies here they were all dead within a week n a half, it seemed like 1 or 2 died each day, so money down the drain. They were obviously sick because I came back a week later and all the guppy tanks were empty. Then last week I called and asked if they had any rabbits, and I wanted a specific breed. Was told they had one so I drove an hour to get here and they had none. Was told they would call me in a week (on Friday)when they get shipments and hold any they had but well its saturday and no call. I give it a 1 star because we use to enjoy this place but its gone down hill. Go to lebanon they have the cleanest store around.

Grace Z

Ive personally never been impressed with this store. Their rabbits never have an adequate amount of hay and little to no shelter which should be the bare minimum for basic rabbit care if the welfare of the animal is actually a priority. Their grooming area is always disgusting and I have to ask for them to clean it every time before I used it. Then they make me feel like Im an awful person when I ask them to do their job. In fact, theres always an employee in there that he rude or makes you feel uncomfortable for asking a question for help. I was a consistent customer at this location until it all the sudden went downhill in terms of animal care and customer service.

Josh Knoebel

Staff was great, but stock was lacking and prices were higher than the petsmart 2 minutes down the road. Shelves were disorganised and dirty. Dead fish were clogging the aquarium filters, and had growths that looked to have been festering for a while.

The OliveGarden

I would put one star...but this is one of the only pet stores selling rats anymore. I hate how they treat their animals, for dogs dont belong in tanks and their pedigrees are false. All of the animals are treated awfully terrible.

Amanda Fraley

Store must be in new management or something but literally ALL their reptiles looked dehydrated or near death. The ball python in stock had severe stuck shed and looked a bit starved, too.

Courtney Neel

I feel like this store is really geared towards dogs and cats. They do offer a small selection of small animal, bird and reptile products. Its hit and miss with customer service.

Virginia Scheer

The people who work at Jacks pets in Beavercreek are so helpful! My grandsons and I really thought they we caring and knowledgable.

Eric Phelps

This is Jacks Aquarian redone to updated earthfair style

Matthew Bohn

Great friendly staff. Good selection of animal supplies

Thomas French

Always out of crickets since theyve been bought out

Cynthia howard

Always helpful. Great store n service

Amanda Miller

Nice staff, prices are pretty high