The Home Depot

Category:	Home Improvement Store
Address:	2811 S Arlington Rd, Akron, OH 44312, USA
Phone:	+1 330-245-0280
Site:	homedepot.com
Rating:	4.1
Working:	6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 8AM–8PM

Location

Photos 100

Reviews 28

Adam Ahmed

I go to Home Depots all around Ohio constantly go there for tools supplies never have a problem everyones always so helpful first time going to Arlington and had the worst experience purchasing a lawn mower. I bought a lawnmower that was off 25%asked if there was any kind of problems with it they said no it was last years model I said great purchase lawn mower Take It Outside go to load it up and I see you that the back right wheel is about to break off all-wheel drive lawn mower so I take it back in inform them that the wheel is about to break off and is bending sideways the guy looks at me and says thats why its at a discounted rate I said isnt that something I should have been told in the beginning ? That should be noted on lawnmower before anyone would purchase it or informed . Employee was very rude way talk to me as if I was ignorant it was giving me attitude when I was asking questions about it before I even purchased it. I just purchased at Grill 3 weeks ago at the Fairlawn Home Depot talk to 3 different people everyone so very nice asked to help load it answer all my questions great experience.

Rich K

I have been a long time customer of The Home Depot. The Arlington location employs more helpful and knowledgeable people that i have ever found at any retail outlet. Many of the employees have over ten years with the company and many of these very helpful people provide professional advice all day to their customers. Visitors to The Home Depot, in many cases, rely on advice for repairs or projects. They get this and more. They have helped me many times. Remember there is no sign on the door saying “Free Apprenticeships to Everyone in all fields" on the door. Yet this is what the employees do every day by providing guidance and help. I find this location to be the very best experience of all the retail stores I have shopped at. This is a FIVE STAR, EXCELLENT store.

Jim Jensen

After renting a power tool that failed to work properly, the employee to whom I returned it argued that it was SUPPOSED to malfunction like that. Even excusing his stupidity, his disrespect and downright rudeness was inexcusable. I found out after that the man they introduced as the store manager to help resolve the issue wasnt the manager and was no help. Its bad enough to be lied to, but there is surely no reason to be treated rudely at the same time. Home Depot is NOT deserving of my (or your) business.

Daniel Brodner

★★★ Only giving three stars for customer service and employees. Store knowledge and respect should be taught before being hired. I spend a lot of money at this store and employees have scoffed at me when I have asked for help, and other times they have been dimwitted when I asked questions about some products. ★★★★★ They have good merchandise and they have items the other two box office stores do not; prices are fair and competitive with Lowes and Menards.

Allison Williams

This is where we go when we need anything for our home. Renting tools and purchases. All the staff is helpful and even the ones who are unsure, will find someone who can help. Ive bought everything from material to build my fence to roofing supplies to small appliances here. The service is good and even if youre not happy management will do what they can to make you happy.

JB Brown

This is what we are left with after locally owned and operated retailers have been forced out. Now we go the the corporate store for everything. The money we spend leaves our community to go to national advertising, fund race cars and force more locally owned and operated retailers out of business.

Don Marmaduke

Very unhappy ordered a refrigerator at this store, paid for it on card. Next day received e-mail order was cancelled ? I asked why item out of stock, but yet I could re-order at a higher price ? to top it off they are holding up my refund 3-5 working days. I will be buying same refrigerator from Sears .

A Private User

Over the years the customer service in this store has gone down hill. The expertise that could be found in the sales force is gone. It really sad that you cant find the quality assistance you used to. Head south down the road 1/2 mile to Lowes, there is better help to be found.

Me Andmeme

The only thing worth anything at this store is the tool rental, the folks there are fairly knowledgeable and very helpful. Anywhere else in the store youd be better off at a leper colony. Ironically the HD at the Strip is a completely different experience.

Matthew Shultz

Staff is pretty helpful. I had some issues with getting a blade replaced on a circular saw, as it was seized up. They were more than happy to get it all clamped down so they could remove it for me.

Kyle Dees

Good customer service and was checked out relatively quickly. Hard to find someone knowledgeable at times, but could find someone to help

Chris Schrader

Great customer service. Employees go out of their way to make sure you find what you want and understand the products.

Anna Roberts

He doesnt know it yet but I have found my future husband today while shopping for appliances........Eyes locked!

David Luscre

This is my go-to store for most of my home repair needs. Very helpful employees, and a good selection.

Roy Pletcher

A great place for your home improvement needs if someones there to show you

Marque Mitchell

Marque Mitchell