Walmart Tires & Auto Parts

Category:	Tire Shop
Address:	4731 13th Ave S, Fargo, ND 58103, USA
Phone:	+1 701-492-9517
Site:	walmart.com
Rating:	1.2

Location

Photos 3

Reviews 8

Nickolas Mickelson

If I could review this location with a zero, I would. Where do I begin?! I called in to check if my tire order is ready, because I was notified via text message that my order had arrived. I got put on hold and after 30 minutes of being on hold finally hung up. I proceeded to drive to the location to have my new tires that I had ordered put on and pick up a tire my wife had dropped off to be patched 1 week prior. Upon arrival there is a line of 6 people waiting for 2 clueless employees to help them out. The first employee I speak with tells me that my wifes tire isnt ready and that I cant get my tires changed today, but it is first-come-first-served and can try back tomorrow (this is at 1:30 PM that day mind you). I insist that my wifes tire is done and ask to speak to another employee, because the first employee barely spoke English and my wife had been called the same night after she had dropped it off that the tire was ready. The second employee goes into the back and finds the supposedly unfinished tire (which it actually was finished) and my tires and proceeds to ring me up. Then suddenly she gets this blank, drooling look on her face, clicks her mouse a few times, and says, "I cant find any paperwork on your wifes tire." She does some more hunting around and asks me some of my wifes basic info. Finally, she finds an order for the tire that shows "cancelled." She then goes on to explain that the order had been written up incorrectly (most likely by employee #1 which is who my wife had dealt with the previous week) and had been cancelled, even though the work had still been completed on the tire. She then informed that I couldnt take the tire, because the person (guessing mechanic) who had to re-write the order was on lunch, so she could charge me for the service. And so, I left with 2 new tires not put on my vehicle and was forced to leave the patched tire for my wifes vehicle behind on my only day off this week from work, because of the incompetent idiots working at this location. My advice: pay the extra money to have someone who can form complete, English sentences and figure out 1st grade math problems take care of your automotive needs.

kayleigh sjostrom

Went here to have the tires I ordered put on my car. I also has a new replacement rim I had ordered and wanted mounted with the new tires. I was told this would be no problem. After shopping for almost two hours I went back to the tire department to find that they hadnt touched my car! The female manager (who was completely rude) came out to talk to me and gave me some stupid excuse that their equipment is old and scratches rims so they would not be able to put my tires on my car. She also went on to tell me she tried to call me (as if it was forever ago) and when I checked my phone I had a missed call from 10 minutes prior! They should have known this when I asked before even leaving my car with them. Instead I ended up with four tires in my Jetta and rushing over to another tire store 15 minutes before closing so they could put them on. Why is the world are you using "old" equipment that scratches rims???? Shame on Walmart. My experience was so bad I will never buy tires there again....and will avoid shopping there whenever I can.

Justice Beach

Showed up today female with blonde hair was rude told her Id like to get a pit crew oil change. This was around 9am she was so rude. She told me well we wont be able to get you In until 1130 at the earliest. She did this when I came in about two months ago as well gave me a long wait time just to make sure I didnt leave my car. Looked at her and said fine seems like you dont want my business so I will go else were. Never have a problem when the nice man wth glasses is running the counter he so nice and knows what car I have and everything. I shop for about two hours as it is when I go to Walmart. I honestly wouldnt of mind leaving my car but she wa so rude. You need to get better customer service and just fire her she is just chasing customers away!

Jessi Peltier

The battery from them and have them put it in. Had no issues with driving my vehicle until after they put the new battery in. Now my vehicle wont even go very well. Keeps trying to cut out and I can no longer have my air conditioner on or my vehicle will completely cut off. I did not have a single issue with my vehicle until after they took it. And then after I talk to them they try to tell me there was other things wrong with my vehicle which is a bunch of b******* cuz theres nothing wrong with my vehicle until after they got their hands on it.

James Kelsey

Amazing tire prices. Extremely lacking in the customer service departone end they answered one call of mine over a three day period and the front desk associate was just as helpful.

Jerry Standifer

Unqualified people working on the second most expensive thing you will own.

Paul Davidson

The manager of auto care seems to be on meth

Krysta Miller

Terrible customer service.