Category: | Eye Care Center |
Address: | 3902 13th Ave S, Fargo, ND 58103, USA |
Phone: | +1 701-277-3140 |
Site: | local.lenscrafters.com |
Rating: | 3.4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 9AM–9PM 12–6PM |
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Leanna Montoya
Broke my frames the other night and went to jc Penney optical today to get them fixed. I was told that my prescription was expired and that I would have to get an eye exam but but they had no doctors or appointments available. They wouldnt just let me buy new frames and keep my lenses even though they work perfectly fine for me. I went next door to lens crafters and the woman was extremely nice. She looked around for the frames that would best fit my lenses for the best price and about half an hour later I was walking out of there with brand new glasses! And it didnt break my bank. It was great, I suffer severe pain in my eyes and headaches without my glasses. I really needed a new pair and she came through for me in a big way
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ricky buchholz
I will never return again!!! This was going to be my primary eye doctor but not after I have been treated. I ripped my contact getting ready for work this morning and ran out of new ones, I also dont get paid for 3 more days and asked if I paid whatever amount they liked if I could get a trial one until Monday when I would order some more, keep in mind I am legally blind without them!! I was told there is nothing hey can do to help me. All is fair I suppose eyecare associates agreed to help me no questions asked!!! They have lost me as a client indefinitely.
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V Mc
This place should be avoided at all costs. They rushed me through the entire exam process. Then when I voiced my displeasure, the doctor called me at home to tell me why I was wrong! After repeated efforts to get the proper correction for me failed, I requested that they simply give me my previous prescription. They agreed. Then they gave the wrong one! This bunch should open a Jamba Juice in that space. That is the level of competence and caring I experienced. Actually, the juice bar is more concerned with customer satisfaction. What a bummer!
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Sheri Cook
I saw Dr Guler at Focus Family Eyecare inside Lens Crafters at West Acres. Shes great, the new contacts she recommended are so much better then my previous brand. She took the time to listen to my needs and did a complete exam.
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tee jay
All alone in the store with 2 employees & it took them 1&1/2Hr just to tint my glasses. In this time there was just 1 other customer in store asking Qs. Talk about quick service!!!!!
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Amber Anderson
Very great staff. Super knowledgeable and friendly. Plus we got our glasses in an hour. Whats really great is they have very competitive prices. BEST customer service hands down.
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Kris and Kelly Kraft
Our insurance no longer covers where we used to go so decided to give it a try-very little wait for an appointment and we were treated respectfully and professionally.
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Lahren Sandford
I had my glasses made in less than an hour!