Target Optical

Category:	Eye Care Center
Address:	3201 Preston Rd, Frisco, TX 75034, USA
Phone:	+1 972-668-6110
Site:	local.targetoptical.com
Rating:	3
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 8AM–7PM 12–5PM

Location

Photos 63

Reviews 4

Karen Yang

I used to go to Walmart optical but since our insurance changed, we go to Target now! WHAT A DIFFERENCE!!! Every time I went to Walmart, there was a huge line of people waiting for service (even just to pick up glasses) and 1-2 very hassled and tired looking employees. BUT AT TARGET... the customer service is absolutely amazing!!! The team of ladies there are so sweet and helpful. Charlene handled my order and just made sure several times that she could make it as efficient as possible for me (setting up my insurance while I was choosing my frame). I told her I needed my glasses and contacts in before I left to go back to college so she chose fast shipping for me, and promised that the store would ship to my dorm if they didnt come in in time. I called two days later for an update and she called me back several times to tell me my contacts, then my glasses, were in. She remembered me and was rooting for my glasses and contacts to come in as soon as possible! SO NICE! Also, she tried to get me all the discounts possible (through my insurance and creating a Target optical account). Customer service really makes such a huge difference! I had never experienced such great service at an optical store before.

Robin B

Asked for refund on contacts I havent even picked up yet. Lady said no refund without receipt. I wrote a check for payment and the contacts were in their possession. So I have NO CONTACTS and they have my $75!! I see my check cleared so they should be able to reverse my payment. Have sent several emails to corporate and NO ONE HAS RESPONDED

A Private User

Very unprofessional. Late to open the doors for my 10:00a appointment. Front desk lady spoke broken English and could not explain fees. And to top it off the doctor was wearing sweats and tennis shoes! The place is dirty and it was an all around bad experience.

Andria Strait

I had a great experience from seeing the eye doctor in site to picking out my prescription glasses for the first time. I never felt rushed. I will be purchasing my next pair there as well.