Category: | Pet Supply Store |
Address: | 525 S 5th St, Bismarck, ND 58504, USA |
Phone: | +1 701-223-3686 |
Site: | stores.petco.com |
Rating: | 4.1 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 12–7PM |
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Hope Baker
Went in to purchase a ferret. One employee was very knowledgable and spent lots of time discussing things and answering my questions. Then, I was referred to another employee that was "more informed" about the ferrets and she wouldnt even look me in the eye when I asked her questions. She was so negative and rude to me I was turned off to the whole store after this encounter. I couldnt fathom giving them any more of my money after being talked down to.
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Karali Plonsky
We just went into this store for the first time this last weekend and had excellent customer service! Both associates we talked to were extremely knowledgeable and friendly. We went to Petco after being disappointed at Petsmarts variety of dog toys, leashes, and collars. We found what we were looking for at Petco and even found out about their free weekly puppy play time! Well definitely be back for that and many more dog toys Im sure :)
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BIANCO REALTY INC
We had the BEST SERVICE from Petco in Bismarck when we needed information regarding gifts/prizes for our company picnic. They went ABOVE & BEYOND for us. The "Animal Manager" (her name is Atlanta) was so accommodating and helpful as were other members of their staff. We know a lot of pet owners and will be recommending Petco to all of them! THANK YOU PETCO for all of your help!!
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Atlanta Barbere
Great people ! They are all very smart in their own way about the store and animals in it and the lady who commented bellow, lol YOU CHOSE HOW SHORT YOU WANTED IT!! they have a hair chart to show you before and everything and I saw your dog and he looked very nice (: he was deffinatly not shaved all the way LOL Silly people
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Jane Doe
My dog was groomed by Casey, I was worried that it would have to be a really short cut because I knew he was matted. She said she would do her best to keep him long and when I picked him up I was so happy! She kept his hair about a half inch long and he smelled wonderful. I would recommend Casey anyday!
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matt k
Great customer service!! Very knowledgeable about their products, And willing to help with any questions and smooth transaction and offered to carry out the merchandise to my car! Best pet supply store around! HANDS DOWN!!! Dont waste your time any where else...
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Megan Lund
Friendly and helpful staff!! Also their trainer is amazing!! The grooming service also rocks!! There is nothing bad I would say about this place!! I love you guys and keep up the amazing jobs your doing!! Also out dog Duke love all your staff!!!!
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Lady Marie
This store so many supplies and treats for your pets!!! But what I saw today really broke me.. I went to Petco to buy supplies for my piggies before I come home. While I was shopping I saw 3 guinea pigs in a small cage for them
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Laura Cassidy
Groomers know one cut - completely shaved! Vision impaired cashier has a smart mouth & a bad attitude! Manager is a JERK & actually said he was trying to be nice to me! Dont let these people anywhere near your pet!
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connoraxel5
Youre better off buying from a breeder who knows how to take care of animals. They know very little here.
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Steven Mott
Dont try calling you will be put on indefinite hold.
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Ladonna Mielke
Clean store, well supplied, polite people!
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Dylan Carver
Great derive and adopted a guinea pig
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anik asif hasan
Love their service