Category: | Suzuki Dealer |
Address: | 5658 Country Club Rd, Winston-Salem, NC 27104, USA |
Phone: | +1 336-765-9156 |
Site: | suzukicycles.com |
Rating: | 3.6 |
Working: | Closed 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–1PM |
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Brad Smith
These guys are great. I was looking for some a specific valve shim for my Suzuki GS500. I tried every place in town looking for them. Finally I called them up and they said they had a lot of shims and asked what size I needed. They went through every shim they had with a caliper until they found the right thickness for me. Not a lot of people would do that for just a couple dollar part, but they did and I appreciated it. When I asked, surprised, if he didnt mind going through every one to find the right size, he said "Well, Ive got it and you need it." When I came in to pick up the shim, we talked for a little while about what bike I had and bikes in general. They were really nice guys and seemed down to earth and knowledgeable. Ill definitely be taking my bikes here in the future for any work I need done.
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Tom Howard
I was in the market for a new GSX1300R and priced on at the Winston-Salem dealer. I shopped around and found the exact same bike at the Albermarle, NC dealer for over $1000 less and bought it from them. I rode it back to Winston-Salem and soon had battery problems so I took it to the W/S dealer where a big goon with thick glasses looked at me an told me that as I did not buy the bike they quoted me, therefore this goon would not help me with my new bike. I informed them that all Suzuki dealers could handle warranty problems and that as a dealer he should take care of warranty problems. He told me to leave the dealer, dont come back and told me that he hoped I crashed and effing killed myself. True Story!
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Charles Donohoe
The service I encountered here was beyond terrible. I walked in last week to get a new radiator for my 2004 Suzuki GSXR 600. Before I had gone in I found the part on ebay for $110, but did not buy it yet because it would take 5 days to ship. When I walked in the door I was met by a very rude old woman. She quoted me $755 for a new radiator?!?! Is she insane??? Who would pay that??? I then asked her what the part number was. She refused to give me the part number!!! How rude! All I want to do is ride my bike lady. Thats ok I will take my business elsewhere. I have already told my buddies who ride GSXRs to go to Kevin Powell as well. DO NOT SHOP HERE THEY WILL RIP YOU OFF!!!
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ProperSkill
I called to see if I could talk to someone about bringing my RM 125 in for fork repair. It sounded like a old lady I talked to and she proceeded to tell me they only help customers with parts who bought the parts there. I told her "well since my bike came from there years ago I assumed I would call back for repair help with it". She said "NOPE, call the place you got the parts from". Nice service, these people should close the doors now. Im telling everybody I know not to buy anything from Suzuki Of Winston Salem.
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Bill Adams
Skip and his mom have been here for years. My son and I just started riding and Skip has been invaluable in helping us with the bikes we have. One isnt even a Suzuki and he is helping us with it. I looked at the negative reviews, they sound as if they are folks trying to get something for nothing. I assure you Skip will take of you, if you let him. I will not go anywhere else.
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Travis Duggins
Very unfriendly and would not change my tires on my dirt bike because i didnt buy the tires from them. I will never call or try to use them for any services again. And this is coming from someone that went to school for motorcycle mechanics and have worked in motorcycle shops besides my own. Thanks again sorry not sorry
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Ken Cheek
Honest, and trustworthy, took my Dr650 in for service, asked them to service and repair the bike, and I only had 500.00 dollars, and stop at that price, They called me back told me it was ready. They did all of the work I had asked them to do, and a bunch more, for 286.00! Way to go guys!
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Eric Thompson
I dont care what the other reviews say great bunch of guys and always get what I need for my bike and if they dont have it its usually in next day. I couldnt think them enough for the help and service they have given me.
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A Private User
I have always received great service here. Ive had my 03 Intruder maintenance done here since moving to Winston-Salem in 2005. I would recommend them to any Suzuki owner.
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A Private User
Went in looking for some parts & Grandma did her best to help while the men sat back in the shop eating Bojangles & smoke cigarettes... very poor service!!!!!
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gtocam2005
great customer service all staff was nice as can be ! treated me like family and that goes along way in my book thank you!
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christopher tuttle
These guys really took care of my four wheeler and me! I would recommend them to anyone!
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Daniel Fowler
Honest guys doing honest work. This place is hard to beat.
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Lejuan Pellam
Good customer service
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James Giordano
Great group of people