Category: | Fabric Store |
Address: | 7016 Market St B, Wilmington, NC 28411, USA |
Phone: | +1 910-686-2950 |
Site: | arteefabricsandhome.com |
Rating: | 4.7 |
Working: | 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5PM Closed |
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Parker Wilson
Ive tried to love this place. While it often takes a while to find help in the store, the staff is incredibly friendly and helpful. Unfortunately, my exchanges with the manager have been less than ideal. We purchased fabric to recover some very special items that belonged to my husbands grandmother. He was extremely close to her and wanted to get the best possible fabric to do her items justice. Artee was short a few yards of a white fabric we wanted, so we were instructed to order it. The store would not honor the in store pricing, and we were required to order 2 additional yards to meet a 10 yard requirement. We went from spending $160 to $300 on the exact same fabric. We chose to move forward, because it was my husbands favorite in the store and the most similar to his grandmothers home. We then purchased some additional fabric for two other chairs. During the recovering process, we got a call from the seamstress that the fabric had a defect. The manager would only refund us for the fabric that was not already cut. Despite the fact that she saw a defect in the fabric, she would not credit the full amount. I have a $14 credit at the store I will never use, because I will no longer be shopping at Artee. The manager was very short with me upon the return and rude in response to my very simple request.
JE
Jerry H
Recently shopped there and was very please with the service. We needed to order 6 yards of 1" trim and found out the shipping cost was $18.00. We ordered it and when we went to pick it up we discovered that the store received the whole spool of trim. So I guess we paid for the whole spool being shipped and not just our 6 yards of trim that we ordered. We felt like we were ripped off.
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Mel Danger
I have frequented Artee several times and the staff have always been so courteous. The quality of fabrics is excellent!! Highly recommend!!
JO
Jocelyn Andrews
Unique variety of fabrics and extremely knowledgeable and helpful staff. I highly recommend and will be back.
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Veronica Carter-Edwards
Great Fabrics