Category: | Video Game Store |
Address: | 1114 New Pointe Blvd Suite 30, Leland, NC 28451, USA |
Phone: | +1 910-383-6011 |
Site: | gamestop.com |
Rating: | 3.4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Kaitlyn Boyd
I went to GameStop in Leland on 3/1/15 and purchased a pre-owned Xbox 360, hard drive, and a pre-owned copy of Grand Theft Auto V. I was talked down to for not knowing the different 360 model and release years. I got home and hooked up my machine only to discover that the disc tray was broken and would not open. So on 3/2/15, I took the console and went to a different GameStop location (Sigmon Rd in WIlmington) and got a newer, better, and more importantly functional Xbox at a better price. I go home, hook everything up for the second time, only to find that the copy of GTA V I bought does not work. The disc is unreadable. I spent $174.85 at this GameStop location. Every penny of it was on broken merchandise.
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Nicholas Murray
Went to the Leland GameStop at 5:28pm March 20th 2016. Bought three used games. Got home and found that two of the game cases were empty. Tried calling the store and got no answer, swung by and they had just closed. Tried contacting them via email, Facebook and calling their customer support number, which Ive spent 45 minutes on hold (and still counting) and still havent reached anyone. Being the only video game store in Leland (besides Walmart) choices are kind of limited. I can forgive and forget the expensive prices, crappy trade in deals and limited selection. But the customer service you receive dealing with GameStop is why I will no longer be shopping with them as soon as this issue is resolved.
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Chris Shipps
Been going to Gamestop for years. Walked in, perusing as usual, and found an item for 20% off the MSRP. When the cashier rang it up, she informed me someone accidentally left the wrong sticker on the item and the best she could offer me off MSRP was 10%, rather than honoring the sticker price. Needless to say, I left empty handed. I will start preordering and buying all things from Best Buy from now on. Gamestop should start owning up to their mistakes!
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Matthew Sarkela
Boycotting Leland Game Stop. Went for help with Wii and Xbox. Prick at store said "is that all you got" I asked for help in a condescending voice he said he could not hook them up. I said there are cords behind the counter plugged in to the wall. He said" they werent for use." I got angry felt insulted and said WHAT EVER grabbed my stuff started to leave. Bought lots of games at Game Stop. Never Never Never again.
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Cj Bass
This is a great store well stocked happy about what they do they know about their products really look out for us collectors and just great people who work their
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Jeremiah Parham
ive been going to this game stop for the last 4 years and I have not once had a problem with their customer service. Returns have always been very smooth.
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Kapn Krump
My favorite Gamestop to date. Staff is great and very helpful. I trust them more than I trust most online reviews when it comes to which games Ill like.
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RetroReclaimations Jen Benson
Great customer service! The staff ALWAYS goes above and beyond. No matter the day or night, I have never had a bad experience at this Gamestop.
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Justin Aman
Never have an issue with this place. They are very helpful and know exactly what I am looking for. Keep it the great work
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Sabrina Goodman
Wonderful games and prices. But I want more than 20 Dollars of cash for games.
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Anthony Mayo
I love this game stop I always go here and do the surveys.
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Taylor Smith
Great service.
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Christi Barrett
The service