GameStop

Category:	Video Game Store
Address:	1581 Benvenue Rd, Rocky Mount, NC 27804, USA
Phone:	+1 252-212-5603
Site:	gamestop.com
Rating:	3.6
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–10PM 10AM–10PM 11AM–8PM

Location

Photos 31

Reviews 21

Royank Gaming

I use to come here for my gaming purchases, but the lack of product knowledge from the employees and the lack of interest for the guests needs has turned me off from going to this location. I have a hard time trying to reach this store by phone and be on hold for 5 minutes to ask a simple question. The store is disorganized and sloppy looking. Ive seen the manager give false information to customers about certain games and I feel hes not looking out for the guests needs. I use the GameStop app to hold items at this location and to either have them not ready or sold to someone else when I go in for pick up. Ive been going to this location for almost 10 years and never had issues until now. This is why I choose to take an extra 15 minute drive to the GameStop in Wilson, where they are more organized and polite to their guests.

Justin Cruz

Ive seen the assistant manager get attitudes in the store before, but never with me until today. I bought a Nintendo 2ds as a gift and I was given the wrong receipt. So I went back in to ask for the correct receipt and he kept on giving excuses to why he couldnt. Now I know why!!! HE IS CROOKED! the woman that checked me out charged me for my card renewal and then charged the 2DS on a different transaction. Because the stores look better when they sell more memberships. So they are crooked and dont want to fix it. And I told him about what happened and he still wants to not fix the situation. Im going all the way to the top on this. You definitely just lost a avid customer GameStop.

Amanda Kobielnik

I will not be shopping here anymore. My son went in to purchase a game and the cashier would not sell him the game at the sticker price. She said that someone put the wrong price on it even though there was at least two copies with that price. The cashier talked down to my son and even my mother-in-law when she asked her why she wouldnt sell him the game. This is the second time I have been to this store and a game was priced incorrectly. I contacted customer service about it and they acted as though they didnt care that I was very upset.

John Webb

The manager is nice... But the rest of the staff are assholes. This little boy was in line and the assistant manager acted as if she didnt even see hime luckily his mom was about to cuss her out and she corrected her mistake. All they care about there is money from now on I will be buying my games online ... They are all so narrow minded and care nothing about the customers. Ill never go back take my word you dont want to either Bring back game on or game crazy...

Kara Pittman

I recently went in with my boyfriend to trade in his 360 so he could put he put money towards an Xbox one. He first tried to slick accused my boyfriend of stealing the game system then he saw some little rip in the controller so the game went from $50 to $18. I really find it crazy how yu try to accuse someone of stealing. You should really think about your customer service because this one thing can make you lose business.

William Delcarmen

Rude, hyperactive worker -Tiffany. Refused to put a credit on a gift card instead have me the information on a piece of paper. Called corporate and said my credit could have been put on a gift card. She coped a attitude with me and guess she didnt want to do for me. I was making her job difficult.

Jack Thunder

Best damned video game store in the world. Great selection of games and accessories, helpful staff, awesome decor. Only downside is the crappy trade in value of games, I guess giving half the games value back is too much work for them

Angie E

Great customer service. The guy at the counter drove to another store to get the controller my daughter wanted.

Sidney Curtis

The guy there named John is kind of a dick...he is extremely quick to blow you off and sarcastic.

The Entire Population of Canada !

Great people but when it gets busy I feel like some of them dont help out to help costumers

Patrick Cook

Great store, but please answer the thing that rings in your store, called a phone. Thanks

David Tyson

Convenient location, friendly staff. Decent selection of games across all platforms.

MrandMrsOdie

As game stops go, this one is not well stocked nor is it particularly great.