Category: | Video Game Store |
Address: | 877 E Gannon Ave #304, Zebulon, NC 27597, USA |
Phone: | +1 919-404-2025 |
Site: | gamestop.com |
Rating: | 4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Jack Bronson
Im largely disappointed by this location, particularly its management staff. They are all (with one notable exception) consistently lethargic and unenergetic, leaving us all no doubt as to whether or not they actually want to be there. This is exhibited both in the store itself and in other, more simplistic ways, like the manor in which they answer the telephone. The store manager Heidi comes off as cold and without personality as does another one of her managers, Adrian. This store used to be a fun place to visit when Steve and DJ ran the place. Now, it just leaves a lot to be desired. My one previously mentioned notable exception, however, is the assistant manager, Cameron. He and another employee, Jamie (who should be a member of management if he isnt already), are the single reason why I continue to return to this store. Cameron is always extremely warm and welcoming, and goes out of his way to make sure my needs are met to the best of his ability. His effort to make my experience enjoyable has never seemed staged, as it is genuinely repeated to every other customer that enters the store. He and Jamie are both very knowledgeable, yet both are very quick to admit their ignorance on a subject with the immediate promise and effort of acquiring the correct information. I cannot personally speak to the experience posted by one previous reviewer, though I would very much question the accuracy and validity of their story based upon my continued personal experience and further emphasized by the unnecessarily derogatory language used in description of one employees appearance. Cameron is an excellent representative of customer service, and will be missed greatly (I was recently informed that he was promoted to a larger location). He and Jamie alone are the reason why I grant this store 3 stars instead of one. Keep up the good work, gentlemen!
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Slimelink
Horrible customer service, the fat guy and Cameron. I had pre ordered rise of iron and I was promised to have a poster as soon as I pick it up the day of its release. I come there today, Cameron tells me that theres no posters and that they might be here this week later. Then tells me hes gonna check in the back to see if theyre there, all confused. Comes out of the back door and tell me that they dont have the posters I was promised with the preorder and then says that it wasnt part of the preorder when he shouldve just told me from the start? Then they had smirks on their faces as I started to leave. Horrible people, I was hoping to be happy walking out of the store and instead Im very unhappy and am never coming back to gamestop ever again.
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Jay COX
I just bought NCAA football 2011 this past Sunday August 27 2017. I have bought plenty of used or pre owned games from other game stop locations, and I have never had a game have soooooooo many scratches, and cracks in the disc. My Xbox will only play this game for about 5 mins and it will say disc error. I guarantee I will be back to this store, this coming up weekend to get a refund and to express my bad exp. Im very disappointed, after driving there, spending almost 40 bucks, and declining all those up sales they try to do, just to come home and be unable to buy the game.
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Michelle Avent
Game stop is a great place. My six year old often goes there to shop and the manager Rodger and his employees always take time out to talk to him about games he is buying or games he like. They do have a new lady manager that been their for about two weeks that is just not good for that store to me she just fo not sound to be connected to me.
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Jerry Cummings
Worst place in the world to by a console. Pure rip-off on everything else. I would have given less stars, but one is the lowest you can go.
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Ran Inch
I have been going to gamestop for years and this is the only place i go to shop. Great staff and Great people and always willing to help.
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Shannon Jackson
I had a great time shopping here all the staff is nice ive never had any be rude not once there always helpful its better than walmart
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Rodney Hodge
Staff are great and knowledgeable, Adrian is always on top of everything thats going on and full of great gaming tips and options
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Critter Angel
Employees are great at explaining and helping customers as well as the store is neat. Good location for a game store.
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BubbaNESSDED
Very good place to go to, helpful staff and reasonable pricing.
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Jean Aponte
Im pretty much friends with the people here.
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Crystal Love
Great selections
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Carlton Elleby
Good no low low
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Michael dunbar
Good staff!