Category: | Department Store |
Address: | 1407 W Ehringhaus St, Elizabeth City, NC 27909, USA |
Phone: | +1 252-335-2957 |
Site: | belk.com |
Rating: | 3.6 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–10PM 9AM–9PM 12–7PM |
NI
Nicholas Glavocich
I have never been so disappointed with a large retailer like Belks in my entire lifetime, my wife purchased a ring from the Belks online site. The ring arrived and my wife after receiving the ring decided it was not what she really thought it would be and decided to return the ring. On the sales receipt it states return back to any Belks store for refund, my wife then goes to the Elizabeth City North Carolina Belks Store and the ring was refunded with a receipt. As my wife was walking away the manager by the name of Holley, yells out to my wife and states we cant take back fine jewelry at this location. My wife stated I have a receipt from the employee who just completed the transaction, and it states on your receipt take back to any Belks Store. Holley stated I will just void it out, and took the receipt from my wife and voided the transaction. My wife was so embarrassed she did not know what to say, is this how a store manager treats paying customers. So when we contacted Belks Corporate they stated we had to address this issue with the store, so we did and spoke to Hollys boss Cathy who said how sorry she was and Holley just had a moment. Cathy offered my wife a 20% off coupon, and than when my wife said I have plenty of those. Cathy then contacted my wife the next day offering a $50.00 dollar give card to Belks which my wife declined. How insulting, thinking we were just looking for a hand out or a gift card. We are closing our account, and will shop at another large retailer that treats the customers with respect. My wife was told to go to another location in Nags Head, NC to make the refund transaction, so my wife had to take a couple of hours to travel to another Belks to complete the process what a joke. I work at a large mall in Virginia, and Mall Management never treats customers like that, I do not hold a grudge againts any of the good employees that work at Belks because we have had interactions with some that were very helpful and polite but the two mentioned and corporate get a grip.
AS
Ashley Phelps
Employees are either too nice or apathetic. Check out lines arent usually long. Racks are usually not very organized and things will be on the wrong rack or under the wrong price. They usually are always running some great sales - sometimes up to 80% off. Overall it isnt THAT bad.
JA
James Bronson
MY WIFE WENT TO TRY ON LADYS CLOTHES IN THE DRESSING ROOMS ,AND THE BLACK GIRL AT THE CASH REGISTER,SAID THAT SHE COULD NOT UNLOCK THEM FOR HER TO TRY ON HER CLOTHES THAT SHE WANTED HAD ALL THE DRESSING ROOMS LOCKED UP. GO DOWN TO THE NEXT REGISTER.
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Ernie Mulder
Prices are very good, clerk very helpful, than the belks in Ahoskie n.c. ,Belks in Ahoskie need new management. Manager in Ahoskie has no idea how to run a store, lazy unprofessional.
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Teresa Leary
The people only no about there area they work in. They are no help when a problem arises they want to send you to another register. Not good customer service at all.
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Karla Overton
Local shopping .....easy returns, only needs more air-conditioning in store.
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cheryl basnight
Pleasant. Very large selection of items to select from in store.
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jonathan fitchgerald
Cashier was very friendly and knowledgeable .
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Damari
Friendly no help though , loved the selection
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Tammy Stimac
Can NEVER use coupons on name brands....
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Sandres Singleton
Love to shop there, wish it was larger
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Patrick Dail
Great staff, usually have good sales.
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Layla Mitchell
Wonderful spectacular marvelous
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Penny May
Well organized
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Ellen West
It was great.
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Melissa Harris
i love it