Category: | Clothing Store |
Address: | 1011 University Blvd #120, Suffolk, VA 23435, USA |
Phone: | +1 757-484-2097 |
Site: | rossstores.com |
Rating: | 3.6 |
Working: | 9:30AM–10PM 9:30AM–10PM 9:30AM–10PM 9:30AM–10PM 9AM–10:30PM 9AM–10:30PM 9:30AM–9:30PM |
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Brian Moody
I will never patronize this Ross location ever again. The sales associates that we encountered have very poor customer service skills. But most importantly, I noticed that one of the sales associates followed my 3 children and I all around the store. She even followed my 11 year old daughter into the dressing room when she went in to try on clothes. She never offered to assist us and we were courteous, we didnt look or act suspicious and my children are young. As we shopped for school clothes it hadnt dawned on me what she was doing. I just kept seeing her and she never offer assistance. But then I noticed her watching as we were in line at the register. I questioned my children about her watching us and they confirmed my suspicion. They even mentioned that she watched and followed us from the moment we walked in the door and my daughter told me about the dressing room incident. Whats most distressing is, we are black and so was the associate. Im a middle aged neatly dressed man and my children are 9, 11 and 13 neat in appearance and well spoken as well. The associate looked to be about my age. Ive grown accustomed to such treatment from people of other racial or ethnic persuasions, (and I dont patronize those establishment either) but Ive never experienced such behavior from my own people. I was so mad I couldnt approach the individual because I wasnt sure if I could control my emotions. But neverthless I will never go back.
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Bonnie Bradshaw
When the store first opened everyone was very nice, helpful and knew about the store. Now I drive 30 minutes to visit the store about twice a month and no one knows anything, no one acknowledges you are standing at the jewelry counter, and the cashiers or lack there of act as if you are a bother. I always greet them with a smile and ask how they are and never have I received a smile back. Id rather go to the one by Chesapeake Square Mall.
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Nancy Hall
Purchased a duffle bag for my son 1st time he used it the side ripped out. I tried to return it and was told there was nothing they could do about it.. I didnt know they sold 2nd quality merchandise. ..beware...
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Rob Taylor
The"Quality Control" person at the door gives a bad vibe and the store is not well stocked with good clothes, shoes, and home products like other Ross in the area.
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Rhonise Donner
Uma ótima loja mas uma Ross pequena em relação as outras lojas.
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Pachia Xiong
Great store for all your dress and random needs. Found great items Id clothing there. Very helpful staff members.
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Nicole Jackson
There was only one person working the cash register. It made cashing out an unpleasant experience
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Edward Wilburn
Is there such thing as a bad ross? If there is I havent seen one, cheap clothes and great staff
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Mattie Kearney
I was very much surprised as to the prices and the availability of larger sizes.
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LaRonda Davis
It is hard to find items because it always seem like the shelves are bare.
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john white
Always good deals, always clean, staff usually friendly.
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Terrance Morris
Small location and very limited selection for men/boys.
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Krystal Harris
Alot nicer than the one in Chesapeake near the mall.
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Lisa Mason
This is a good Ross. Always find good deals here.
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Chris Webb
As expected, store was clean. Not much else to say.
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Tara Driggers
I love this particular store they carry great lines
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Stan Wisnewski
Great prices and products, great staff
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Shyft Lightfoot
Large store, decent staff service.
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Jenny Goff
Great selection and well organized
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Angela Alexander
Nice, inventory is less than
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Mendy Gonzales
I always find cute stuff!
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Lisa Royal
Found me some shoes
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renee wicks
reasonable prices
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Olivia Platon
Find good stuff
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Shawon Morris
Love Ross!!