Category: | Used Car Dealer |
Address: | 2 Westgate Pkwy, Asheville, NC 28806, USA |
Phone: | +1 828-581-0136 |
Site: | autostarusa.com |
Rating: | 4.3 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM Closed |
JO
jo oaks
I recently bought a car from AutoStar after having looked online for a particular car for weeks. AutoStar had the car I was looking for and @ a very competitive price. I came in from out of state to purchase this car and there was never any pressure and the entire process was very smooth. Both Doug and Kevin were very knowledgeable, and Kevin was terrific in helping with many aspects particular to this car. Even weeks after the purchase when I had a question-he researched and responded very quickly and thoroughly. I have purchased several cars over the years and would certainly come back to do business with Kevin and AutoStar-to the point that I would come back from a neighboring state. Great folks-great car. Highly recommend.
MI
Mike Ostrander
My experience was awesome. Absolutely no pressure, yet always right there and ready when I needed them. The crew at the Westgate location was fantastic! Thank you so much Mike and Terrance. I love the car! The folks at the Westgate branch went out of their way to accommodate my unusual schedule, they were actually able to deliver the car and attempt the paperwork at my workplace. Ive had lots of car buying experiences but this easily ranks at the top. The only part that makes you scratch your head a little.is the actual location of vehicles. However 99% of them were where they were shown to be, and this included the one I wound up purchasing.
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Carol Bridges
Got cheated by these people. I gave them every chance to make this right and they refused. Brought it to the attention of the supervisor and he acted like he knew nothing so I thought maybe he will do something to try and make it right but again nothing and he wouldnt even take my calls after that. If you are thinking about going here you really need to think twice. They burned me and werent even interested in making anything right, they simply just dont care about the customer. Patton avenue is the one I went to. Be careful around this crew. I wont be burned by them again.
LE
Leigh Snyder
Where do I begin? How can I express what a blessing AutoStar has been for my family & I. Sounds kinda funny saying a car dealership has been a blessing. It is true. Ray helped me every way possible. They are good people. Im a single mom and I needed someone to believe in me, trust me, guide me, & help me. Ray did this and then some! I have a safe vehicle for my daughters. They dont have to feel embarrassed. Everyone I spoke with at AutoStar was helpful. I cannot say enough. If you want good, honest people to help you..... then go to AutoStar.
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Emanuel Garcia
Overall my experience at this place was the best from start to finish they where quick to help in an way they could. If you have questions about anything just ask them they answer it. Bought my first brand new 2016 car at the best price they could get me. I recommend people to take a look around here and also if they dont have the car you want ask them to look at the inventory they have many choices to choose from.
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Jon Andrews
I visited many used car lots in Asheville in search of a vehicle, and was pleased to discover this one. There was a good selection of inventory on the lot, and I was told there are hundreds more on the website. The staff was very friendly and i didnt feel like they were trying to cheat me like some other used car dealers. I recommend you give this dealer a try if you are looking for a fair price on a used car.
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Tony Grout
Kevin and Doug were excellent! This was my first automobile purchase and they were very helpful. Not only were they friendly but they were very upfront, honest and gave me great advice about the car buying process. I feel I am better equipped having met Kevin and Doug to handle the purchase of a vehicle in the future and I will certainly check back with AutoStar of Asheville for future purchases.
MI
Mike Lawson
If you are looking to buy a car I cannot recommend too highly the folks at Auto Star of West Asheville. I have purchased five cars from them and each experience as just been, what can I say: FUN. Thats how comfortable they make you feel. No, I am not a paid sales person just a very satisfied customer. WML
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Alicia W Jenkins
We never expected to have such an amazing experience as what we did. Terence ROCKS! He is a great listener. He is patient and honest. Very attentive to what my needs were and I am grateful for that. The process with Aman2was smooth and easy. I highly recommend Auto Star Asheville.
MA
Mark Murray
Dont do it dont trust them and definitely dont do an online application..they told me i was approved on a certain vehicle and once i get there they tell me i wasnt approved on that vehicle and tried to sell me something else..definitely dont trust any of the staff
MA
Malik Muhammad
Its been about 6 months since Ive had my own set of wheels again. Im very grateful to have had aid of Terrence Smith in my corner, and Amanda and Drew doing everything they could to even the odds whenbthe odds where against me. Thank you all !
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Latasha Lucien
Great deals. Great customer service. Terrance and Amanda welcomed me and my family with open arms. I recommend anyone looking for a vehicle to go to Auto Star. It was one of the best decisions Ive made thus far. (Patton Avenue location)
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Rhonda Brown
Terence and Jobi were great. They went out of their way to make sure that our car-buying experience was a good one. We are very pleased with the vehicle, and we think we got a great deal!
JI
Jim Thompson
Very enjoyable experience. Answered my questions. Explained all the details. Extremely responsive and organized with the sale. No high pressure tactics. I would recommend to others.
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Scott Mclean
Doug and Doug to care of me in about one hour and a half.Traded my 02 Buick/was riding home Wed,Oct.7in 2013 Chevy Malibu. Enjoy their hospitable sales/price was reasonable.
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Daniel Zorawicki
Adam Rice was a great help for our family needs. When we need another car well return to purchase from him and the team at AutoStar. Wed recommend AutoStar to anyone.
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David Dick
Easily accessible...large selection...a fairly average used car lot...pricing as you would expect for year, model range...
MI
Michelle Doherty
They were very helpful. Paid off my other car loan and added it to to cost of my new vehicle. Good Customer sevice.
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Dave Dizzle
Please get your car checked out before you buy it! Buying all new parts and only had it for 7 months. Never again!
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Evan Kelly
Yall are awesome