Category: | Appliance Store |
Address: | 1000 Montauk Hwy, West Babylon, NY 11704, USA |
Phone: | +1 631-893-3037 |
Site: | searsoutlet.com |
Rating: | 3.7 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
LU
Luis Villalobos
I will never buy an anything from this location again. I Bought a Kenmore range less than a month ago. After no even two weeks using it burned, all the wires inside started to get fire, so I disconnected, put in my truck and went to store to return it like you do in everywhere else. The people who work there is very very rude, then dont like to talk with anybody, special the Manager is a person completely nasty, rude, discourteous, disrespectful, etc. who looks like he hates everybody. He started yelling me when I was trying to explain what happened and just told me you have to call to costumer service, they will tell you what to do. I did before, I just called costumer service before I went to the store because they told me that is up to the manager to replace it. In others words if he wants it. Unfortunately, you can not talk with this bad-mannered person. Now if you think about, you dont want some appliance in your house that it could get in fire and will bring something worse than simply appliance replacement. Sometimes to save a couple hundreds bucks results very bad bussiness, specially if you get some problem and then you have to deal with people like this unmannerly store manager from Sears Outlet at West Babylon.
A
A Private User
I bought several appliances from this store in the past 5 years including a washer,dryer,dishwasher, refrigerator because I was informed by the employees of the store that the appliances were new, never used and possess scratches and/or dents ONLY and therefore can not be sold at full price. Well, the first time I attempted to use these appliances, I experienced the following - the washer was replaced 3 times, the dryer twice and the dishwasher once until I finally got a working appliance. They were not from the same manufacturer so it does NOT matter which brand you select. Its POT luck! The Sears "scratch and dent" outlet business is operating under false pretenses. They claim the appliances are new and 100% operational and discounted because they are scratched and/or dented. This is obviously NOT true based on my experience. I had a difficult time trying to reach the store manager, he was abrasive and difficult with me, and admitted he did NOT possess the equipment to test ANY of their product before they are sold.
MI
Mickey jones
I had a great Experience at this outlet store. I did some research at quite a few websites to check models and prices. I was looking for a washing machine. Robert was my salesman. He answered all my questions. checked on the website for what i was looking for and matched me up to what i found on my computer at home. I actually bought a model with a few more options, and the price was great.I felt no sales pressure , which is the thing i hate most about shopping. Before i knew it the guys in the back were helping me load the machine in my SUV. The place isnt like the Mall stores. It is scratch and dent, discontinued , low price items. if your fancy, just go to the Mall
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petar matesic
Instore experience was ok Joyce the sales clerk was amazing. However delivery service I rate a zero. I tried calling the delivery number on the sales receipt to find my time no answer. I then decided to call Stars directly. Low and behold after an hour on the phone in which they said that Sears is not affiliated with the outlet store. So after three transfers i finally get to talk to the Babylon store. They gave me a number in Georgia that does not exist to talk to the delivery people directly. To boot they were extremely rude. And i dont say that with a grain of salt. Sears should be embarrassed to have this store carry thier name.
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Alice Quigley
Im being generous when I give this outlet one star. I purchased a refrigerator from them online. I doubled checked with the store and a sears customer service agent. They both said the refrigerator only had a dent on the side as advertised. When I went to pick it up there were also 2 dents in the front! I would recommend that you do not buy anything off of their website without first inspecting it at the store.
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Charlie Zollo
Great deal on a new side by side. Perfect condition. Nice salespeople, no one pushy..browse till you need help.
LO
love them oldies
Great people good prices quality mdse. I would send a friend to see the deals great they have
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Jose Flores
Buenos descuentos
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Eric Hansen
If you know what you want, this store can save yo a lot of money.
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Sven
Pretty good for a Burger King. The soda machine doesnt work.
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Raoul Castaneda
The manager is extremely rude and unhelpful
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steven alois
Great place