Adirondack Appliance

Category:	Appliance Store
Address:	67 West Ave, Saratoga Springs, NY 12866, USA
Phone:	+1 518-587-6440
Site:	adkappliance.com
Rating:	4.6
Working:	8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 9AM–1PM Closed

Location

Photos 7

Reviews 15

A Private User

Extremely rude staff; from the sales people to the owner. I cant understand how they stay in business. I tried to buy local but paid the price. I bought a washing machine (new) , it tore holes in my clothes. The store sent out a tech who was very arrogant and implied that I didnt know how to do laundry (yes he was Polish and he was the dad of the owner). He tried to blame my dryer for the holes...I stopped using my dryer and still got more holes in more clothes...The store was refusing to take the machine back...After getting in touch with the BBB they agreed to buy back the machine used at a $200 loss to us..WATCH OUT!! They will try to sell it to you used....The worst part was their attitude!! The whole time they said that the machine worked fine and that I was doing something wrong...The service man did not say hello or good-buy...he dug in my dryer (which was filled with my underwear) without asking to inspect the machine. I know this is weird for the USA, but in this case, you might be stuck with a brand new but broken appliance - all sales are final, EVEN FOR BROKEN APPLIANCES!! WHY RISK IT!!!

Sarah La Row

I purchased a Blue Star Professional Range from Adirondack Appliance this summer, I am thrilled with it. I cant wait to show off my great culinary results with holiday dinners and parties. I was certain I wanted another brand but the informed sales staff turned me on to the Blue Star Range and I havent looked back since. The savings were significant from my original choice. The delivery people took great care in bringing the range into my home. They were very courteous and early for my delivery. I though I had a problem with the oven when it first arrived. So service came promptly to my home. It turned out to be the thermometer I was using to check it was wrong. The service man was very nice and showed me why it was my thermometer. I have made several delicious goodies and the meats are so moist and tender. I know why gourmet food tastes so good ...when you use the best equipment anyone can be a chef. Thank Adirondack Appliance for changing my mind. Im in love with my stove!

Nancy Fischer

i have never been treated so bad as by their parts people. they are rude. this woman treated like we were dirt. wanted /needed a part for our washer my husband gave her model number she looked up part . my husband said oh that was not the the number i had she stated you have it wrong look it up right. he told other worker that a cupboard door was hanging on a bent hing she said what did you do break it! we stated that we had been trying to call them but no answer ( at least 10 times) she sat there and said i am busy some one will get it. while the phone was ringing . sales man was with a person and he was busy. she was just sitting there talking to other employee. i will see how it is when i go back to get the part.

william laisdell

After looking around at the big box stores and finding poor customer service and nothing in stock (I wanted a Bosch) I called Adirondack Appliance. Ron said he could get me the dishwasher we wanted at a very competitive price in just two days!! He did what he said and now my wife and I are thrilled!! Very fast turn around considering its tax season and most places just cant keep up with demand. Great job Adirondack!!

Steve Sheinkopf

I seldom if ever will write a review about a competitor. But I like these guys. They know their stuff and are committed to product service. It is an anomaly in the appliance business, because service is such a money loser You do not see any major box store with a dollar 1 investment in anything other than selling the unit. Appliances now break more frequently, so consider these guys as a very good option

B McCarthy

We have used them for service on older existing pieces from the previous owner and for new purchases and installation. They are great at getting back to you when needed and the repairs are stellar. They have the old fashion work ethic you only get at a small family business. We wouldnt go anywhere else and give Adirondack Appliance our highest recommendation.

Thomas Kubiak

We have gone through multiple repair companies for our Wolf stove and Miele dishwasher without success. We called Adirondack Appliance to try another company and see if they could fix the problems and they fixed everything on the first try. They came immediately, fixed everything and were reasonably priced.

Thomas Siragusa

Adirondack Appliance once again provided great service. We had great service and prices when we purchased our equipment. Today, we had a minor servicing need and the technician, Terry, went above and beyond by providing a detailed review and education after his thorough inspection.

GiGi V

HONEST, METICULOUS, FAST SERVICE. I am not one to write reviews but I just had to comment. I cant say enough about them. My description above sums it up. Thank you Adirondack! I highly recommend your service and will be calling upon you in the years to come.

Scott Hirazumi

Not a big box store line of brands here. Picked up one of the best designed dishwashers from this place. Definitely worth the price.

Michael Gile

I emailed them to come fix my bluestar, and they were there with parts and installed the next morning. Fantastic, speedy service.

M D

If you need your refrigerator fixed go somewhere else. Terry is an arrogant ass and has horrible customer service skills.

Nancy Gerlack

Adirondack Appliance has great products and the staff is very knowledgeable! They are a first class company!

Charlie Dake

Excellent service at a fair price

MIchael Kats

Very helpful!