Central Appliance Parts & Services

Category:	Appliance Store
Address:	16 Marble Ave, Pleasantville, NY 10570, USA
Phone:	+1 914-741-5122
Rating:	3.4
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–3PM Closed

Location

Photos 1

Reviews 6

Christina Robich

It is over 3 weeks and I am still waiting for a call about the $500 Washer that I bought. It does not work well and I have had NO satisfaction. All I got is a lemon and dozens of phone calls with no results. I am totally disgusted with this entire situation! PS- do you think that it is good business to tell a customer that has has her appliance for one week to call repair? ( I did call and repair did not come) DO you think that it is good business to not return phone calls and help your 10 year+ client get some satisfaction? The owner was supposed to call and I suppose he is still in surgery. Donna had too many calls to talk to me and Margaret was supposed to follow up today. Thank you one and all. $500 and I have a lemon to show for it + hours on the phone. Update 3/25/16- Still no word from them so I contacted the BBB and Central Appliance responded with lies as to what transpired and what I told them. e.g. They said that I refused to contact service and I did. In fact I had an e email from Maytag confirming the day and time of the service call. Unfortunately, Maytag did not show up. This does demonstrate their inability to know truth from lies. My machine is still not working well and do not know what else to do. All said, I would not recommend a company that does not honor a customers complaints and then goes further to make the customer a liar. Does anyone really think that I am going through hours of writing to everyone that I can think of if I am making this horrid story up? All of this when they sent the wrong machine in the first place.

Amy Seiden

i cannot say enough great things about this company. They have been incredibly responsive. Over the last 6 months, Ive had problems with both my dishwasher and my freezer. They were out numerous times because of the freezer - numerous issues surfaced and Lyle just kept coming out to do the repair. In the end, my freezer needed a very expensive part and they stayed on top of the ordering. Jake came out last week and installed the part and Im pleased to say that all my appliances are working (hope I dont jinx myself!!). Lyle and Jake (the owner) are just awesome. Donna, Jakes wife, is absolutely terrific. She is great about managing the schedule and setting up appointments in a realistic manner so as not to disappoint. I cannot even understand any bad review of this company. I would recommend Central Appliance to anybody that is in need of a repair. They are absolutely fantastic - responsive, courteous, efficient and effective. Thank you!!

Nicholas Locker

WORST COMPANY EVER! Jake is so RUDE and Incompetent. They just keep changing parts, and not finding the problem. If I could give ZERO Stars, I would....NEVER USE THEM!!! Update...Jake called me and is threatening legal action, refused to refund for the work he performed that DID NOT fix the issue. Also said he does not know how to diagnose the issue.....will be contacting the BBB and Viking to report them....WORST COMPANY.

DeDaninn Carter

i ordered a washer pump housing on June 7th ,They charged my account on June 9th...I called after 6 days,they said it was back ordered & would be delivered on 6 ,19 It hasnt come *& there is no way of contactting them..

Air Duct

Amazing technicians. Best customer service. Best handy mans in town. Any problem with any dryer machine or appliances they are the guys to go with.

Carol Nuccio

Awesome! Lyle was professional and pleasant. Repair done perfectly!!