Berger Appliances, Inc.

Reviews 11

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Ruth Ann Elias

I would give 10 stars if I could. For the purchase of appliances for our new home, we worked with Rob. The showroom has a great selection and we had read Consumers Reports beforehand. But Rob gave practical advice about the various brands and how different options would meet our needs. We initially selected kitchen and laundry room appliances based on one design, but Rob worked with us to make changes as the design of the rooms was refined. We needed a stackable washer and dryer that had the smallest clearance, and he suggested highly rated but reasonably priced Electrolux units for us. They saved a crucial 3-4 inches. He guided me towards a Wolf range versus cooktops and ovens. That saved us a bit of money. He caught the need to change the Subzero refrigerator from French doors to left opening when the size of our island changed. I have probably called 6-8 times with questions or schedule changes; Rob has been gracious and helpful (and certainly patient). The installers he recommended have been professional, fairly priced and helpful too. Our home renovations have been extensive. We have been pleased with the work of our contractor and the subs he brought to our home. But the shining star in this process has been Rob and Bergers. We love him. We love this appliance store. Do not bother with big box stores and their service. This store has everything you could wish for!

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Larry Manzione

So dissatisfied they dont deserve l star. Ordered dishwasher from Bergers. Wanted an inexpensive one and sold us a $400 one & claimed it was as good as others for $200 more. Asked salesman, Jim, if they were all standard size and he said they were. Had product delivered by electrician (which cost over $200) and he realized it was to high to fit in space. Took old one out and called store for one that would fit. Told me he had a GE for $200 more, had no choice so we agreed. I looked up prices at Home Depot and 3 other stores and they were in the low $600 range. When I went to store to settle bill (also brought in the adds for other stores) was told it was $300 more. He said they had a restocking fee and they only made $100 on machine. I am now stuck with a dishwasher which cost almost $1,000 and I dont like it...too small and if I knew I was going to pay so much I would have shopped around. Once they removed old one, they knew we were stuck. Have been shopping there for over 30 years...never again & will let all my friends know about this.

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Emilie Devine

I bought an air conditioner on their "private sale day" in March. I am a long time customer. But this is my last purchase from Berger Appliance. There was anyone to help me. They got the installation time wrong and I had to take a second day off from work. They didnt leave me with the serial number or model number for warranty. It all adds up.

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Kirsten Shultis

It takes a bad experience at another appliance store (Aitoro Appliance) to appreciate a good one. Great customer service, great prices and no uncomfortable haggling. Gave me a great price right off the bat and the washing machine works great!

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Tomas Szoboszlai

Have purchased quite a few appliances from Bergers since the late 1980s. This is one of the best most reliable stores to deal with in any business category for pricing, delivery, product knowledge and installation. You cannot go wrong here.

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Billy Conroy

Larry was very knowledgeable about the products, knew model#s and even knew the models I was looking for when I told him the brand I wanted. They beat another competitors price without me even telling them what it was.

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Michael Martin

Very competitive. Great service. Shopping with them for years now.

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Duncan Chisholm

Worked with Rob. Great guy. Great deals. Very fair and attentive.

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charles bobis

Excellent prices, excellent service.

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DON MASONE

best appliance store in Westchester

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Matt Pam

Beats the big box stores

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