Category: | Motorcycle Dealer |
Address: | 33 NY-304, Nanuet, NY 10954, USA |
Phone: | +1 845-627-5500 |
Site: | hdhudsonvalley.com |
Rating: | 4.6 |
Working: | Closed 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 9:30AM–5PM 10AM–4PM |
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Chris Palumbo
Rode to NY to see a buddy. While I was visiting I smashed a pothole, destroying my front wheel and blowing the tire. I dropped the bike off at Hudson Valley HD and came back home to NC. When the wheel, tire, and bearings were changed I was finally able to have my buddy get the bike down to me. I immediately noticed a problem. The left brake disc was VERY loose and floppy. Took it to my dealer (Ft. Bragg HD). They told me that the spring washers were never installed under the bolt heads. Got that rectified and then noticed my front end hopping at highway speeds. Took it back to my dealer and diagnosed that the incorrect bearing was installed on one side. I will never have anything to do with this dealership again. Ill rent a truck and trailer to get it home next time and have my dealer fix it. Shoddy workmanship in the service department.
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Richard Kaval
First time- bought rear brake pads for my 2001 HD. When I got things apart realized I didnt them. Wanted to return them and they would only give me a store credit. :0( Second visit- needed some very common gaskets. Between carb. and filter housing. Inner and outer. Not In stock. :0(( Third visit- Called to see if they could balance a wheel/tire. Yes- minimum for a 1/4 hr. $26. Ok Im thinking - understandable enough but a bit overpriced. I get there with the wheel the tech says they dont have the spoke weights for my wheel. They have the stick-on type. Ok then lets do it. Then they say to come back at the end of the day to pick it up. I was there at 2:00 or so. I took my biz elsewhere. Seems they dont want to accommodate or deal with older HDs.
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Dennis Chiulli
After being a loyal Harley Davidson owner since 1974 and a loyal customer for all these years at Bergen County Harley having my 1995 Harley Davidson Ultra Classic Electra Glide serviced there every year they told me last year, " Dont bother bringing in your bike to us anymore". When I asked why I was told my bike is too old and they wont work on it. Too old? Its not a pan head or an old shovel head, its an Evo engine.I have always been welcome in all dealerships except this one as well as Rockland County Harley. Its hard to believe that they wont service my bike. So much for loyalty to the customer. I dont want to give them one star but I have to to post this.
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Lauren Gray
From the moment I walked in, the staff (as well as other customers!) has been welcoming, engaging, and knowledgeable. Its obvious the location really believes in the familial culture it promotes. Don, Anthony, Jackie, Mike, Bill, and Sean all really spent considerable time answering my questions and walking me through the process of a rider to rider sale and made sure the sale itself was quick and painless, going off without a hitch. Definitely pay them a visit for any of your needs!
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Neel Chakrabarti
As a beginner motorcycle enthusiast, it was a little intimidating walking into a Harley store. I wasnt quite sure what to expect. I met Don, who has now become my motorcycle guru zen master! He took a genuine concern as to what I was looking to gain from motorcycling and gave me sage advice. Although I didnt purchase a bike today, when I do decide what I am looking for, it will be at Hudson Valley HD in Nanuet.
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Bob Simpson
Purchased a new Harley here last week. Everyone in the store was super friendly and helpful. I had checked deals on the same bike with the same trade-in at three different dealerships, HVH gave me the best price by far! As a business owner myself for 15 years, I know the importance of good customer service and a knowledgeable staff, HVH has both!. Looking forward to a long relationship here.
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Frank p
I purchased a new softail slim s at hudson harley,I can honestly say this is a excellent dealer to do business with.I have only good things to say about everyone in the dealership.I wish them all the best since it is a new dealership and look forward to buying another bike from them.It was a pleasure doing business with them.
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Steve Rogers
Just bought a new bike from Ali she was knowledgeable and so helpful gave me a great deal from the beginning didnt have to haggle too much cant wait to pick it up !!!! Update called Ali and wanted to finalize deal today and had Anthony in finance come in on day off to meet me.. 5 stars to Hudson Valley Harley..
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Bill Geraghty
In the end, the dealership came through. Tony Orlando (General Manager) is professional and was a pleasure to deal with. The dealership has a great selection of bikes and apparel. Rockland County has needed an HD dealer of their own so Im sure these guys will find success.
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Elka Kaye-Green
Open Road Acura of Wayne wants to thank Hudson Valley Harley Davidson for hosting us at their fantastic Anniversary Party Celebration!!! Great people, great band and always doing things for a good cause! Best of Luck in your second year and many more!!
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Alec K
This store is like any other Harley-Davidson. The showroom has a lot of new Harleys, and the used section has bikes of various makes. The staff is friendly, and are very happy to help you. Every so often, events are held here too.
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Ben Sauberman
Best Harley shop Ive ever been to. Amazing staff!!! Amazing selection of bikes and apparel!! Clean and neat store. Offers coffee and other snacks to customers. Cant recommend them highly enough. A must go to!
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Robert Radulski
Great people and good prices on motorcycles. Always something going on on the weekends and weekdays. Super staff super cool location.
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Al Corelli
Helpful and courteous Staff. Great selection. We were treated like family. They are now my Harley dealer.
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Ed Arnold
Stopped in while away, staff was friendly and helpful and prices on store clothing very reasonable.
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Anabela Bouvery
Large store with an excellent selection of motorclothes, bikes and lots of great events.
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Keith Harris
Just the worst! Incredibly disrespectful and rude on multiple occasions!
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Grant Daddario
Customer service and environment is awesome! Will definitely return!!
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Scrambler 3166
Knowledgeable helpful employees. Make you feel like family.
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Andrew Waring
Well stocked nice decor friendly and knowledgeable staff
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Drew King
Awesome people! Great selection of new AND Used bikes.
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Billy steven Worthy
Friendly dealer and motor clothes for the Harley fan
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Rob Lochard
Very friendly! Large clothing inventory.
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Tricia Nolan
Great people ! Great bikes!
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John Antonetti
Very friendly staff
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Brittany Fitch
Sweet place to go!
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Bernice Rivera
Friendly, helpful