Category: | Motorcycle Dealer |
Address: | 1005 Rte 9W, Fort Montgomery, NY 10922, USA |
Phone: | +1 845-446-3834 |
Site: | rockwellcycles.com |
Rating: | 4.7 |
Working: | Closed 9AM–6PM 9AM–6PM 9AM–7PM 9AM–6PM 10AM–5PM Closed |
MA
Marvin Medow
These guys REALLY GET IT when it comes to riding. They offer great service and are always welcoming no matter what brand you ride. They also have a BMW-certified mechanic, so for me (owning a BMW), going there for service is a no-brainer. Nicole, the service manager, is friendly and knowledgeable and makes useful and insightful recommendations to keep your bike running right. This is a shop where they greet you by saying "Nice bike", rather than the usual "Its time to buy something new". Its also a nice place to pick up bike accessories and riding gear, or if it suits you, a Ducati or two. I plan on patronizing this excellent resource for many years to come.
WI
williamland1
First time there to have the 7500 mile scheduled Ducati service and I was thrilled to see all they did besides what I thought was just belts and valves . Changed all the fluids including clutch & brakes !!! And cleaned my chain and was extremely thorough on keeping me posted on what they were doing. I traveled almost two hours to bring my bike there from a referal and so glad I did. Besides having the Ductai Master tech which was a major factor they have Very pleasant & knowledgeable staff and and for my experience top notch work done to my bike
DA
Darren TheDude
Ive been coming to Rockwell Cycles for 15 years I think. Ive bought at least 6 bikes and had a few serviced here. I ride 40 miles out of my way for a few reasons, 1) is the fantastic scenery whether coming up the Palisades Parkway or Route 9A 2) the Honesty and Integrity of their service which stands above other shops too eager to overcharge and make up problems. Nick, the owner and Chief Tech is only too happy to share his technical knowledge. This is why I will continue to patronize Rockwell while I ride, which should be till my last days.
DA
David Reid
I have bought and serviced many bikes with Rockwell Cycles over the years and they treat you like family. Nick and Marian Rockwell run their shop in a very welcoming way, Nick is a true expert and always happy to share his experience and knowledge about bikes and riding with you. I cant recommend them any higher as a dealer and service shop for any of your European bike needs.
MI
Mika H
Excellent timeliness and great work. I had a 2006 Suzuki Katana that wouldnt start. I talked to Nicole over the phone and she really knows her stuff! They picked up my dead bike, did repairs, and had it ready and running in no time. It felt like they put a lot of personal care into my bike. Really nice place, professional people, and quality work. I would highly recommend.
JO
Joseph Mayer
I have been in to motorcycles my whole life. To see a dealer that has all the employees on the same page is incredible. The service and attention to detail is above and beyond what most would expect. Our lives count on these two wheels and Rockwell makes sure we are safe! If you look at their other reviews you will notice that they always step it up.
FR
Francisco Gonzalez
I cant recommend them enough. The service and parts department are incredible. They work with you to get you back on the road as quickly as possible. Everyone there rides and is extremely knowledgeable. The mom and pop atmosphere really lends itself to an intimate customer service relationship. GO there, you wont be disappointed.
ZO
Zone Television Media
The salesman never tried to pressure me into anything. I havent bought a bike from them but intend to. Warm friendly atmosphere. Consideration for the love of motorcycles and the customer seems to be their priority over anything else. Seems everyone that works here loves motorcycles and the people the love to ride.
BE
Benswing Rich
Visiting Rockwell Cycles is always an enjoyable experience. They have a friendly staff who is knowledgeable and helpful. After a visit or two they talking to them feels like talking to a friend. The dont pressure you, just try to help you make the right decisions for your wants and needs.
A
A Private User
Ive been going to Rockwells for 13 years now. They have always been friendly and helpful. Ive never had an issue with their service although I do most work on my bikes myself. Ive bought a ton of clothing and accessories from them over the years as well as 3 new bikes during that time.
AN
Andy Shim
The Best Dealership experience whether youre buying a new Ducati/MV Agusta/ Zero/ Bimota, or just going in for a service or test rides. Nick, Marion, Nichol and staff are polite, friendly, and professional. Riding to rockwell is half the fun
JA
Jared Weinstein
Theyre always friendly, and take the time to explain and demonstrate. Rockwell Cycles is a family owned shop with a commitment to performance. FYI - Nick Rockwell knows all there is to know about Ducati.
RY
Ryan LaMarca
Excellent prompt service. Great prices, very competitive with online tire sources, and totally reasonable pricing for mounting and balancing. They will be getting my business in the future.
CH
Chris Frank
Service depart is great..Nicole is always thorough and polite..I travel 5xs farther to bring my bike their just for the peace of mind. A nice shop with nice employees..
CH
Chris Burdett
I took my MV Agusta Turismo Veloce in yesterday for its first service. Nicole and the guys in the shop were terrific, and the work was done promptly and proficiently.
HA
Hamza _
Best, and I mean BEST Ducati Dealership PERIOD! They have gone out of their way to take care of me. If its a Ducati I will bring it to Rockwell ALL THE TIME!
LU
Luis Melo
Theyre great and very helpful especially with my Mv Agusta F3, i drive 1 hour to their dealership instead of the one near my home just because theyre great.
AN
Andy Michael
Amazing Dealer! Super professional and nice ! I Drove all the way up there from Long Island . Will be definitely using them in the future !!!!
WO
Woodlawn Sandy Plantation Antiques
Excellent customer service. Only MV Agusta dealership within a 3 state radius that could help me. Thank you Nicole.
TA
Tarik Laaraj
All the staff here is great. Second to none service, I come here for all my gear. Talk to Donny.
TH
TheMachine917 Erpf
Excellent, efficient service by professional people who treat you like family
TI
Tigh Loughhead
The best certified Ducati dealer and shop in the Tri-State area.
JA
James Sarkisian
Great deals great service
A
A Private User
Poor service. Not helpful.