Category: | Cell Phone Store |
Address: | 235 W State St, Herkimer, NY 13350, USA |
Phone: | +1 315-866-4290 |
Site: | verizonwireless.com |
Rating: | 3.6 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–5PM |
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Allison Flanagan
After experiencing a pretty major malfunction with my phone, I was very pleased with the level of service I received at the store. I ended up spending probably three hours in the store with Bre, and she was great the whole time. Super helpful, knowledgeable, and patient. Unfortunately, we werent able to find a solution, but the level of commitment and customer service I received was awesome, and very much appreciated. Thanks, Bre!
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Shane Mc Manus
People are friendly and know their stuff. Not too pushy trying to sell you stumore than you came in for. Should have a sign telling people who dont use their store very often that they should sign in. It would be helpful/
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Erica Norrbom
Helpful staff but sometimes the waiting period is a long time. Serving a large area with a small store and small staff will make the wait long, but staff makes up for it with their helpfulness.
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Clifford Dunham
Today I broke my phone went to my local Verizon store we talk was treated like a king I was given a good deal a free phone more data and all my monthly bill went up is 10 dollars thanks guys
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Alex Lipi
Incompetent sevice. Derek, the store manager said: " Verizon costumer service representatives are giving the wrong information to people". Well, he was wrong. I will never go back there.
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Richard Pettengill
For some reason the store is always packed with people upwards of a 15 minute wait if not longer I would recommend going to Utica.
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Nate VD
Walked in wanting to buy an iPhone . Was told I was not allowed to buy one because my account was under my dads name. Ridiculous.
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Eric Sleezer
Extremely helpful. I wish I wudda gotten the guys name who fixed my phone, which wasnt even a Verizon issue.
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Joel LaJuett
Ive been a Verizon wireles customer over 13 years. They have always been decent with me .
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Ed lovett
Great service and friendly people to work with and they always help
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John Case
Want to make the decision to make location public.
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Edwin Macri
Upgrade my phone today, fast friendly service.
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Chris Mathews
Typical Verizon. Good service at this one
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ron wiley
Very knowledgeable and very proficient
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Bernie Bell
Prepaid best way to go
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Jason R
Awesome verizon store
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David Maxwell
Service was amazing
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Stephanie Vibbard
Awesome staff
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Linda Gimbert
Excellent