Category: | Cell Phone Store |
Address: | 200 NJ-73 Unit 41, West Berlin, NJ 08091, USA |
Phone: | +1 856-809-0135 |
Site: | quickfixphone.com |
Rating: | 4.3 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 11AM–6PM 12–5PM |
CH
Chris Heckman
WOW... DO NOT GO HERE! Long story coming, but if you plan on going here, you should read. I dropped and cracked my phone screen. Went here and they fixed it same day, but then I found out that night I could not make a phone call unless the phone was on speaker (not an issue before I took it in). I called and they said to bring in Saturday. I took it back in the following week (I live 30 mins away), and they did not have anyone to work on it, and to bring it back tomorrow. So, I went back the next day and they had my phone for 4 hours, and said it was fixed. Next day, screen starting getting red lines in it. Had to take it back the next week and leave it overnight. Came back the next day and they said, sorry, need it another night (I called that day to confirm pick-up and they said yes). Next day they say the phone is not fixable (after I drive in AGAIN - 1 hour round trip). I was refunded the money I paid to date ($400). They said I could leave it and they would continue to try. I proceeded to get another phone as they said it was unlikely they could fix. They called 2+ weeks later and said they fixed it and to see if I could come in and get it. I went in Sunday and asked for balance ($107), so I paid and left. Today, my wife and I both got SERIOUSLY THREATED by phone calls saying they have contacted the police and if I did not pay by 5pm I would be a felon and go to jail. WHAT THE?!?! They said I KNOWINLY new how much I owed and stole the phone. They told me how much to pay when I was in the store!! I figured they gave me a break on the screen due to the 8 TIMES I went down there and they basically screwed up that phone (all that was wrong with it was a cracked screen, everything else worked fine before they had it). They guy even asked me what happened to it and I said a lot of things. My wife and I are a business owners and people have walked out because we made a mistake with billing. But guess what, we call back and politely tell them, whoops, our mistake, you actually owe $X, so sorry. I have NEVER experienced something like this. We did call them back and told them all this and they did cut us a break in the bill, so a small credit to them there, but that was only after we had to yell back at them for the inappropriate behavior and telling them we will inform everyone we know to NEVER GO THERE!
DA
Dave McDuck
They use the same junk glass for screen replacements as you can find on Amazon or eBay for 5$. My screen which they claimed to have replaced with OEM glass cracked a few days later. Not from a drop and it was in an otterbox case. I opened my case to clean the glass and in the top right hand corner there was a crack. Mind you this is supposed to be oem gorilla glass... I called and he said "I never heard of that happening before. Ill fix it for 75$." No way, no how. Save yourself the time and money and go somewhere else. Or look on YouTube and do it yourself.
RO
Ron Anderson
iPad screen replacement is the worst I have ever seen. Poor quality materials, the kind you get from eBay. Left the display under the screen filthy and I took it back. Was told they dont have "white room" and there was nothing they could do. Cant type on it and the display quality was better with a cracked screen. Do yourself a favor and pay the extra to have apple in Marlton fix right. Now Im gonna pay double to go have them fix this mess.
JU
Judy Olivo
I took my Nexus 10 tablet for new battery installed and repair work for power button (I had damaged trying to install the replacement battery). Kenn and Bill at Quick Fix ordered parts (for power button) and within a couple of days - it was back up and working in no time. Very helpful and knowledgeable staff and reasonable prices as well. I will definitely go back for future repairs.
ST
Stephen Cann
Hands-down the best place to go to get your phone screen repaired. My Galaxy S6 Edge+ screen was completely shattered. They had one replacement screen in stock, and 2 hours later my phone was as good as new. Since the Edge+ screen was so expensive, they even knocked their normal labor rate in half to save me some money. Couldnt ask for friendlier people or better service!
DE
Devon Pirenoglu
Quick fix is the best place to get your phone fixed. Bill the owner was extremely helpful with diagnosing my phone problem and he did it free of charge. he even had steve the phone technician on his day off come in and fix it. THESE GUYS ARE AWESOME DONT GO ANYWHERE ELSE TO GET YOUR PHONE FIXED GO TO QUICK FIX. THANKS BILL AND THANK YOU STEVE!
SA
Sarah Densten
I was able to get my phone fixed in less than an hr and not long before closing. Customer service was great Ive been in customer service for 10+ yrs now and pleasant people in that field are a rarity. Good vibes and my phone looks wonderful now, all in all it was a great experience highly recommend to anyone looking to for repairs.
KE
Keith Mulligan
Took my phone out to a place in Delaware to fix the screen, paid $200, only for it to stop working again 2 weeks later. Brought it to Quick Fix for repair, ended up getting sick and unable to pick it up for 3+ months, and they held it for me for no extra charge. Service is great and my phone is like new. Would recommend to anyone!
PA
Patty Flick
Walked in and was impressed right away. Was welcomed by a gentleman Kenn. Had problems with two phones. He takes time to listen to whats wrong. Takes a quick look at both. Discussed my options. Bottom line he delivered. The best part about it was, it was for a fair price. Win/Win.. This guy knows what hes doing. Thanks Kenn
AL
Alea DiBella
Absolutely loved. I had a problem with both my iPad mini and my iPhone 4 and they fixed both of them with no problem and made them brand new. This is the only place I go to to get my electronics fixed. They do a great job. Ive only been going here for about a year and a half and they have never let me down. Keep it up boys!
RE
Reggie Smith
I had a phone repaired,the next day it did not work I took it to t mobile because I was close they told me they did not repair it correctly and they could have did it for half of what they charge me I took it back to get my $80.00 or repair the phone. Guess what! NO LUCK....be careful out there...
TO
Tony Smith
Shattered my note 4 camera, called them on Monday ordered it had it by Wednesday went there Friday a little under a hour had it fixed for not even a quarter of what samsung wanted dirt cheap price, this place is awesome very easy to talk to and very professional, great business!!!!!!
CO
cory turner
worst place ever they fixed my phone a month ago and it broke again...then they replaced it again and a week later it broke with an otter box on it...i would never go there and at my job i talk to alottttt of people and im never going to have a good thing to say about them!