Category: | Mobile Phone Repair Shop |
Address: | 4B S Station Plaza, Great Neck, NY 11021, USA |
Phone: | +1 516-918-9966 |
Site: | ifixscreens.com |
Rating: | 4.6 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
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Danny Co
To be honest I went there about four times for a simple cracked iphone fix. The man said it should be done in about a hour, came back he said he hasnt even started it. Ok so then I waited another 45 minutes past 8PM at this time, still there was some sort of issue. The people advised me to come tomorrow morning before I start work at 10 AM on a Saturday. I was there 10 on the dot and no one was there. I waited another 20 minutes and thought that someone would pop up, no one came. So then I came in the afternoon and the guy told me there was something wrong with my phone that it has some damage on it but that shouldnt affect the screen. Three days later my screen pops out and was upstate and was phoneless for a good 4 days. So the $140 I spent to fix a screen went down the drain. After I come back he says he doesnt remember me and that I am not on the system and gave me this attitude and said that he had this black scratched up screen available for my iPhone that was originally white. I had no other choice but to accept it. He put it on and of course the screen wasnt put on correctly it was like all dangly. I had no choice but to take it and go because I was about to miss my train. As I was on the train I noticed that the screen had a bunch of scratches and wasnt even new it was used before and he just threw that on. I was fed up and took it somewhere else who was willingly able to fix it for $75 and as I was there he showed me with my own eyes taking that screen off that they never put in the appropriate screws and he told me a little bent on your phone doesnt mean the screen wont fit in. It was a bent on literally the bottom of the phone where the speakers were and when he put the screen together with the appropriate screws it went in perfectly. So I just spent nearly $140 to people who say they fix phones but really dont. Beware guys they over price and honestly dont know what they do when something different comes in. I do not recommend this place at all.
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Marcos Taveras
If I could give this "business" a rating of zero stars, I would. I went to this store to replace my iPhone 6s screen. After 15-30 minutes, my screen was fixed. The phone worked as normal. In addition, the 3D touch was unharmed. For two weeks after the screen was replaced, the phone worked fine. But after those two weeks, Apple came out with their new update. I updated my iPhone 6s. After about 10 hours later the screen was inverted, the screen had black & white lines running vertically throughout the screen, & the screen was unresponsive. I immediately spoke with Apple support. They made me go through all of the trouble shooting necessary that they thought that will resolve my issue. I updated iTunes on my laptop & backup all of the data on my iPhone 6s. But this wasnt enough. I then made an appointment with the Apple Store in Manhasset at the Genius Bar. My phone was replaced, free of charge. He said "repairing your iPhone through a third party voids the warranty. What they do is take out most of the hardware & then replace it with non-Apple parts. So when you (I) updated your phone, the software couldnt communicate or deal with the the hardware in place, which caused all the problems." I would suggest everyone with an iPhone to make an appointment with Apple ONLY. Although more expensive, but they provide the repairs necessary for their products. I apologize to Android users, but I dont know what to do in your situation. I hope this review will help out other iPhone users.
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Angie Legaspi
I shattered the screen on my iPhone Saturday afternoon of Memorial Day weekend. I called the Great Neck shop at 7:10pm and spoke with a very nice man named Shaun (sp?). I was at the store by 7:20, and was out by 7:35. My phone looked as good as new and worked perfectly. The customer service was great and he even honored a competitors coupon which saved me a considerable amount of money. I will definitely return to this location if I ever need to again (I hope not), but I will certainly recommend them to anyone who is looking for this type of service.
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Jennifer Minniti
If I could give this place ZERO stars I would. BEWARE if you were a previous customer before the 19th of this month- the owner has changed and they are not upholding your warranty for anything you had fixed previous to this new ownership. My name was never even put into their system by the previous owners for either of my two repairs either according to them. Never mind they got rid of all the previous owners employees- wow, what kind of owner is this? Not one I will be giving any business to. Good luck!!!
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Si Wang
Coming late today to get my cracking phone fixed. Joel Bonny is the guy who helped me. Hes very patient and helped me changing my screen, very fast and great job. The phone looks brand new. Also bought the screen protector. Too bad they dont have a case I want, if so, I would definitely get everything done with Joel. Highly recommended!! Great place get your phone fixed and save your time!!
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Waqas Ali
WOW!!!! I brought in my iphone 6 + and they fixed it pretty quick with a very reasonable price. I was a bit nervous about how the quality of my screen would be afterwards but my phone looks brand new, you cannot even notice a difference if it was broken before. The store and staff were very welcoming and helpful. I would recommend this place to anyone.
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Reem Badr
Beautiful store with great customer service and they fixed my Iphone 5 in just an hour. I also ended up buying a temperglass and an otterbox for a reasonable price to prevent it from breaking in the future. I would recommend this store for anyone who breaks their phone, especially as frequent as I do!
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harrison Strows
They did a great job repairing my MacBook screen, only issue was they misplaced the charger. However upon calling the store and speaking with Joel, I received prompt service and it appears he has helped me resolve an issue he was not even responsible for. Much appreciated.
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Yeshda Kumar
This place was so helpful! They were very informative and fair on the prices and easily fixed my Samsung screen--I can barely tell its a new screen. Will also be coming back for the good prices on accessories
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NATALIE MAHASE
Great place, superb service, and atmosphere was very pleasant. Got my phone repaired, Gary was very helpful and got my phone back up and running in no time. I highly recommend this location for I Fix Screens.
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Christina Santoro
Ive used this location twice since moving to Great Neck and each time I have received exceptional service. I was in and out with a beautifully fixed screen each time in 30 minutes or less. Highly recommend!
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Saqib Ishaq
hello every one have great day I just to share one person and say thanks sir jeol thanks to fixs my phone guys if in have problem your device come this place in great neck have good sirvice God blessed
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Adnan Afzal
The staff members helped repair my broken screen for my iPhone 6. The inside of the store was amazing. This would be the first store I would recommend to anyone who wants to get there phone fixed.