Category: | Cell Phone Store |
Address: | 253-25 Union Tpke, Glen Oaks, NY 11004, USA |
Phone: | +1 718-343-8300 |
Site: | bestwirelessus.com |
Rating: | 4.7 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM |
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Charles Ruoff
I live upstate NY but Im down in the city visiting my family from time to time. There are other Verizon stores I can go to but I refuse to do that because of the store manager Manny at this location. Manny has helped me out in so many situations which other Verizon stores had refused to do so. He went out out of his way to help me file insurance claims, file out the affidavit, transfer info, etc. He always worked out the best pricing for me that fits my budget. Hes never been one of those pushy guys that try to take your money so they can make a profit. Thats why I always love coming to him, hes a great guy who always does his best to help me out. Verizon is very lucky to have him.
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Akshat Jain MD
EXTREMELY UNPROFESSIONAL AND UNHELPFUL OWNER . THEY CLEARLY ALLOW PEOPLE TO CUT THE LINES IF THEY SEE POSSIBLITY OF MAKING MORE MONEY - TYPICAL ETHNIC BIAS . THEY ARE NOT DOING ANY JUSTICE TO VERIZONS IMPECCABLE IMAGE OF BEING CUSTOMER FRIENDLY - THE OWNER ACTALLY TOLD ME - YOU HAVE A PHONE CALL CUSTOMER SERVICE DONT COME HERE FOR QUERIES" ALTHOUGH THIS IS THE ONLY STORE IN THE GLEN OAKS VICINITY I WOULD RECOMEEND EVERYONE TO DRIVE A LITTLE FURTHER BUT AT EVERY COST AVOID SUCH UNPROFESSIONAL JERKS AT THIS STORE .
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Datus Murray
The most helpful Verizon Wireless store i have ever been to. The whole process took a little less than 30 minutes and i left with with a brand new function phone. Manny and Joshi, the employees who helped me, were very friendly and definitely made the experience. They knew exactly what they were doing and we had a nice conversation while waiting for my transfer to complete. I highly recommend going to this store if you are having issues with your phone or need any Verizon Wireless Assistance.
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GeraldW Buchman
Me being an elderly customer and requiring a lot of patience, I got exactly this and a lot more from Imran. Imran spent more than a hour with me teaching me how to use my new phone. I had visited another Verizon store in new Hyde Park but they were not as patient as here and were just focused on selling me stuff. I dont usually leave reviews but I will in this case because everyone should be coming to this store and know what a great job theyre doing here. Thank you Imran for all your help!
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frank schmeyer
My son gave me his old iphone from at&t. I always used a flip phone so this was a new challenge for me. But Manny made the process very easy he explained everything to me step by step. He didnt have to do a lot of things like help me get the phone unlocked, transfer my info from my flip phone but he went the extra mile to make sure I understood everything. I highly recommend this store, Manny was tremendously helpful and kind.
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Paul Ricciardi
This is my go to Verizon store. I live in Brooklyn but I met Manny a few years ago at the Glen Oaks store and he took great care of me when I came in for a simple question. I was very happy with the service. The commute is about 30-40 mins for me but its worth it. Manny always explains my plan in detail and gives me the best price options unlike some other Verizon stores which are very pushy and just want to sell me stuff.
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HARBINDER SINGH
Manny was incredibly helpful to me in the purchasing of my new phone. He went above & beyond the call of duty to assist. He was helpful in a fraud issue that occurred on my account, his knowledge was greatly appreciated in helping choose my new phone & he went out of his way to get me the phone I wanted. I will be certain to come back here & seek him out for any future needs I may have. He is a very valuable resource.
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Sonia Perlaza
I ordered my new phones online and went to the lake success Verizon store to transfer my info but they were very rude because I didnt buy my phone from them. I ended up walking out from that store and came to this gen oaks store. Manny was very kind and helpful in transferring my info to my new phone. Ill be shopping here for the future and recommend everyone to come here.
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Alexis Bisangwa
I reside in queens village and have a Verizon store close to my house but i come to this store because of the service Ive gotten here for over 5 years now. Manny is my go to person, he always takes great care of me and my entire family. If i ever have any questions or need to buy something I know hell always take care of me. I recommend everyone to shop here.
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Shaji K. Zachariah
I love coming to this store. I dont know much about phones but imran always helps me out with everything he is very patient and knowledgeable person. This time I lost my phone imran helped me getting new phone and he recovered most of my information too. If you have any problem please come to this store, their customer service is amazing.
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Chet Karlewicz
I had a basic phone for about 3 years. Ive always been hesitant about getting a smartphone but I finally decided to upgrade to my first smart phone. Manny made the transition very smooth and was extremely helpful. Along with my new smartphone he got me an excellent deal on a new 4G tablet. Very happy with the customer service here.
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ramanjeet singh
I came into the store with a problem which other stores turned me away from saying I have to go to corporate store or call 611. The staff there was very helpful and professional. I would highly recommend this store to anyone who has a problem with their phone or wants to get a new phone. I left as a very happy customer!
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Kenji Yamashita
I can shop at this store with my eyes closed. I come to Manny all the time hes very honest and a very hard worker. Verizon and Best Wireless are very lucky to have him. Ive been always treated fairly and couldnt ask for better customer service. Will continue shopping here as long as I have a cell phone.
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ayesha khawer
Its been 3.5 years now i am coming to this store. Before I was using Sprint. The service was so bad even sometimes i used to not receive any calls so I switched to verizon. I came to Manny to get new network, honestly he is excellent salesman & very good advisor. I wish him good luck for the future...
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Asra Rizvi
Even though I moved to Nassau I still come to this store to get the phone. Manny is the best! Every time I have changed my phone (which is every year) hes been so helpful! He looks for the best discounts and options for me and sets up everything for me so its less work for me to set up the phone.
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Stephen Behlen
Manny and Imran are the best. I came in to get my phone fixed and walked out with new phones for me and my wife, new tablets, and hum for my cars. They were very thorough in explaining everything in detail to me. They made sure not to miss out on any promos that we qualify for. Great gentlemen.
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Selma Patoli
Great customer service! I came here to upgrade my phone and Imran was a great help. He looked up my plan and found the best option for me that would benefit me and my family and save me money. I also got a GearS3 for free! I highly recommend coming to this location for your new phone.