Category: | Cell Phone Store |
Address: | 508 Commack Rd, Deer Park, NY 11729, USA |
Phone: | +1 631-242-2649 |
Site: | t-mobile.com |
Rating: | 4.2 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
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Josephine Santiago
Went in there to get a cash refund back which I was told by a CS rep over the phone that I would be able to. The manager Mike was very rude from the moment I walked in and said the word "refund". First he told me he couldnt refund me at all whatsoever without even pulling up my account or looking at my receipt. Then after I complained he changed his story to being able to send me a check but he couldnt give me cash. I really am not the type to write bad reviews but I feel very strongly about this. Every time Ive encountered Mike, hes been rude. I have no idea how hes a manager but T-Mobile needs to reevaluate him!
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Francis Suh
I have got to say that the customer service rep here was great. Came in for a magenta Friday deal, adding two lines for free and the rep was super friendly and quick. Came back a week later for the black Friday deal for the s7 and specifically came back to this place to see the same rep again and was glad to see he was there and available. I dont recall his name, which is unfortunate since Id like to commend him by name, but hopefully he knows who he is by the description here.
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nycarman2010
These guys are real. They give you the correct information. They do everything they can in their power to ensure customer satisfaction. I would defiantly recommend this store... Omer (hope Im spelling it right), Mike, the other Mike lol and the rest of the crew....Great people. 10 years of T-Mobile and many more to come.
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Robert Johnson
Been a customer for 4 years Any problems I have in my account they always help me out great customer service if you need anything or interested switching to tmobile go to omer he will help you out and if you the correct information
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A Private User
The people there were incredibly helpful and knowledgable they were honest in every way. Transactions could have been quicker tho but by far the funnest experience Ive had.
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Christian A. Parrilla
Good people here associate Omir helped us switch from AT&T to T-Mobile. They answered all my questions which were a lot. Not too busy both times we went.
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A. A.
Only get here for your T-Mobile needs... this is a corporate store very well managed by Michael and great helpful employees.
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Marisela Segura
Muy buena atención se merecen 5 estrellas
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Amy Lai
just wanna kick u out..... not willing to help
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Hugo Villa
Great service ask for Mike the maneger
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Luis Reyes
The best store in all Long Island NY
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Abideen Turky عابدین ترکی
Very helpful &friendly
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Regina Jackson
Very helpful and honest
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Eric Komornik
Good store good staff
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claudine francis
Great service