PetSmart

Reviews 45

CE

Celina Buford

The staff is friendly but the groomers are not up to par. After they got done with my puppy it looked like something my 8 year old niece could have done at home. My dogs right front leg fur was cut down much shorter than the rest of her legs and it was very noticeable. Her face was butchered that I had to cut some fur from her face when I got home. They also attempted to give her pigtails which one pink ponytail was in the front and one green ponytail was place off to the sidelines her head. They also had my sisters dog looking tragic one day but I still decided to give them a chance but never again when it comes to grooming.

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A Private User

Staff here very unknowledgeable. They told a customer the old adage that "goldfish grow to the size of the tank" so it was ok for them to put 5 goldfish in a 10 gallon tank -- incredibly untrue -- and sold them the tank and all 5 goldfish at the same time (also a huge no-no). At least one of the managers here is incredibly rude and uncaring to customers and conveniently doesnt wear a nametag so you cant tell corporate who you were dealing with. The only good thing I can say about it was that at least the store was clean and orderly. Id still recommend picking a different Petsmart.

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CR

Craig Nilsson

I took my dog in to the one on transit with me, looking at food..I want to get my dog something really healthy you know? Im reading the labels on the ingredients and I was approached by a manager Stephanie. As she approaches me she made a comment " I didnt k ow they let Mexicans have dogs here too". I found this to be very ruid and felt racially violated. Im not even Mexican. I truly hope something is done with this place because its not the first time that customer service was absolutely terrible

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PA

Patricia Carpenter

Excellent really excellent several of the staff helped me find what I needed to as I am disabled and wheelchair-bound they were very helpful as far as showing me exactly where the items were and even letting me know that there were valuable coupons I could use to save money and my cashier was wonderful as well everyone is so eager to help I saved time and money and the experience was very very pleasant thank you very much

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betty esquilin

Please dont take ur dog for Grooming there I took my dog there they told me they know what they doing there were professional groomers working there I stay there looking how they to other dogs and there are awful with dogs they dont care about the dogs they only doing it just cause they getting paid I took my dog and left

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DA

Darlene W

Not a typical experience here, the bath n brush service just didnt look like it was followed through ...usually live the handmade bows ...just looked cheap and fell out the bow unraveled .. first the process we pay off expect expectantly service, hopefully next time if there is one will be better ..

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DJ B

There was a pretty big selection of products and I was able to easily find what I was looking for. However it was a bit pricy, I could have gotten what I wanted for half the price on Amazon but I needed the product immediately so it was no big deal to pay the extra money.

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SC

Scot Czubaj

My go to place for cat supplies, but they have a great selection for all pets. I would give 5 stars if they carried Pure Vita chicken cat food. I have to order that online and is the best for cats being holistic..

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LA

Laura Winter

I have always been treated good while shopping and had no problems with any one they are always nice and polite and they are knowledgeable about the questions I ask them. Overall the best Petsmart I have been to.

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ZA

Zachary Galac

Love to by my rabbits food here but they run out a lot so have to stop in when ever Im in the area just to see if they have it. If they do I have to buy all of it( its the national geographic stuff)

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Rosa Monegro

I rate PetSmart 5, so have been taking my for 2 year and the grooming is very goo. The staff is wonderful. I think that the company should raise there pay rate. Thanks PS: good work

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NE

Nero Guidice

They have many good products that you need for your pets, maybe not everything at prices your wallet likes, but much more than the pet isle in family dollar.

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MI

Michael Puskas

The staff is very friendly and you can tell they all love animals. Nothings ever out of stock on the shelves and the store is always clean & organized.

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PE

Peter Rummings

They always have what I need but I often have to wait for crickets and again in the checkout line which is always long with one cashier.

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TO

Tony Dillsworth

Good for a quick stop to get grooming tools or treats, but having your dog groomed here is very expensive and not worth what you get.

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LI

Lisa Molle

The best service ever and very helpful and patient staff with smiles bravo great impression and food prices with great selection

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BR

Brandon Atchley

This is the PetSmart I usually frequent the staff is always friendly and the shelves are usually always stocked.

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RI

Richars Vacanti

Good store. Food is very expensive. And they dont Cary some popular brands. But overall very good.

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PA

Paige Ogilvie

Great customer service and clean store. My dog loves coming here, especially for toys.

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NA

Nancy Serrano Hidalgo

Love the store always has sales. And cute kittens and cat that needs loveable homes.

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AG

agustin baez

The people there are always very nice and great to talk to if you have any questions

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CO

Colleen murray

Always plenty of supplies that I need. Very courteous & helpful staff. Colleen M.

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SH

Sharon Velazquez

They have a variety of animal foods and other items for alot of different animals

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GE

Germaine Phipps

Everything pets need is in one location. Nice clean store. Good merchandise

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DA

David Silver

Great location and sales associates are great. Helped me with what I needed

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GR

Gregory Massey

Friendly knowledgeable staff. Prices are a little high however.

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GI

GilberT Vázquez

Ideal for your beloved pets, they are very professional.

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BR

Bruce Wayne

Im upset that they keep the cool fishes to themselves!

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ED

Edward McCarthy

Nice atmosphere friendly staff. Good selection

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AL

Alexis Guerra

Has everything that I was looking for in stock.

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NI

Nilda Morales

Bueno

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JE

Jen Shantler

The staff is friendly but prices seem high.

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M

M Mazur

Helpful staff who answered many questions.

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CH

cheetah me

workers are really nice and very helpful.

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JA

Jaehoon Ahn

Okay petsmart, grooming not recommended.

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MA

Maia Prescott

Get all my pets supplies from here.

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BR

Brittany Bandinelli

Loved the set up great associates

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LI

Linda Kearney

This is the best place for pets!

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DE

Denise Vasquez

Great store all your pets needs.

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DU

Duane Nailor

Have everything I need

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LU

Luis Rodriguez

prices are ok

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RE

Renée Jaros

Friendly

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DA

Danny Mcgarth

Its okay

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RE

Renée Jaros

Friendly

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SH

Shamika Holloway

Fun

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