WPI Verizon Wireless Premium Retailer

Category:	Cell Phone Store
Address:	219-02 Northern Blvd, Bayside, NY 11361, USA
Phone:	+1 718-224-1200
Site:	verizonwireless.com
Rating:	4.9
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7:30PM 11AM–7PM

Location

Photos 15

Reviews 12

Marc Braunstein

Ill just get this out of the way now, these guys are awesome. Ive owned a cell phone for 10 years now and I have never had a better or easier experience dealing with my cell phone than I have this time. What sets them apart is there great customer service. They have a wide selection of cell phones and accessories, but the way they treated me as a customer is really what stood out. I came into the store with my mom as we were both looking for new cell phones. We were helped by Eugene, the store owner. He was great, went out of his way to make us feel like the most important customers in the store. My mom was looking to finally upgrade from a flip phone to a smartphone. Rather than just try to sell us the most expensive phone, Eugene went through every option for my Mom so that she knew exactly what she was signing up for and that ultimately, her decision was one that she was comfortable with. He was really looking out for her best interest. As for me, I was finally making the switch from an iPhone to an Android, which to some people is a very big deal. I was given a full breakdown of the pluses and minuses of all the top Android phones on the market so that I knew which one was best for me. We are both very happy with our phones! The great customer service didnt stop there. Every employee in this store gave us the same excellent service as Eugene did. A standard has clearly been set and we are very grateful for it. Going from a flip phone to a smartphone or an iPhone to an Android is a big move and these guys did a great job making it go as smoothly as possible. They are extremely generous as well. For my Mom, they gave her a free car charger as a way of congratulating her on her first smartphone. For me, they managed to carry over my unlimited data plan no questions asked, something that is a very big deal to me. On top of that, they threw in a cell phone holder for my car because they didnt have the color cell phone that I wanted. What I really appreciated about them is how much they helped me out when an issue came up with my cell phone. Just a week after I got my new phone, I lost it. Wont go into the details. I went back to the store and Eugene and everyone else was very helpful in getting past it. They laid out exactly what I needed to do in order to get up and running again as fast as possible. Once I got the replacement phone, they were even nice enough to provide me with a free case for it. Overall, this store gave me an excellent experience when I, along with my Mom, was buying a new cell phone and also when I needed to get a replacement phone. Headed by Eugene and the rest of the employees, I highly recommend this spot for everyone!

Se Hee Jo

This store has never failed to provide me with excellent customer service, quality assistance, and professional support. The staff is friendly, patient, and proficient, always offering the best advice, recommendations, and market knowledge, and they always have a consistent growing number of customer referrals. I can always trust this staff to give me the best recommendations on phone selections, conduct proper deals on data/messaging plans, and help me handle any conflicting billing/account issues. Even after many years, I am a regular satisfied customer, and I look forward to continue making all my phone-related business transactions with them in the future.

Deb W

What a great experience! Fast service; staff could not be friendlier; honest in assessing the plan I already had and telling me its to my benefit to stay with it; they handled some issues that they could have charged for but didnt; great pricing on accessories; so very helpful without being pushy. This store is easy to miss if you are not looking for it. And dont make the mistake of parking in the Dunkin donuts parking lot because you can get towed. They have their own parking lot behind their building. The entrance is on Springfield Blvd. Im recommending this to everyone I know! Made my day!

Sang Heeyeon

여기 왜 이렇게 리뷰가 좋지? 별점도 높네. 어제 여기 갔었는데 항상 갈때마다 느끼는거지만 일하는사람 남자나 여자나 표정도 안좋고 일하기 싫은듯. 그리고 핸드폰 retail price 물어보는데 내가찾는거 자기네 가게엔 480불인가 줘야한다고 함. 근데 딴 버라이즌가니까 retail price 400불임. 뭐하자는거지?

A Private User

Ive always been a bit skeptical about authorized dealers but I desperately needed a new phone and decided to stop by this Verizon store since I was in the neighborhood. Its a small store but it had all the models I wanted to look at. I actually felt that I was getting the attention I wanted from the salesperson - unlike in other places where I have to wait 10+ minutes to get any help. I left the store happy with my new smartphone and will probably come back for my next upgrade (since Im a die-hard Verizon fan!)

Peter Alisandratos

This is the best verizon store I have been to. I recently went here to upgrade my phone and they were very helpful. The whole staff is very friendly and went out of their way to help me. They also gave me some great discounts on accessories which is something that no other verizon store has done for me. These guys are great and you will not regret making this your "go to" verizon store.

Christine

The best customer service ever from any branch. Andy was able to fix my phone, which probably took him hours, with his skills and patience, (nothing was promised but he got it back to exactly the same as it was before!!!) and went out of his way to get it back to me as fast as he could. Really appreciate it and will definitely refer to anyone whos looking to get a new phone.

David J

I have been there to change previous phone and buy new iPhone 6 plus. Here is the best store I have been ever! they are very friendly and awesome. It is located the end of the Korean bakery onto between Northern blvd and Springfield blvd. he is named Colin that explains specific their plans and phones enough. I recommend you guys. This is like 10 out of 10 stars!!

A Private User

Got a great deal on my Droid Bionic! Plus, they gave me a great discount on a case. They always help me or my family with any problems we have with our verizon wireless acct. The previous reviewer is right, dont judge this place by its size. They always have the latest phones and offer great customer service b/c they are an indirect retailer. Thanx WPI!

Jooyoung jennie Lee

Great customer service!! This place has the friendliest staff who are eager to help. I came here to upgrade my phone and the guy who helped me was very helpful. Walked in four times because I had some confusions regarding the new phone and they were eager to help all the times i went in. I highly recommend this place!!

Michael Littlefield

Great store. Came in with my wife to upgrade our phones and bring her over from AT&T. Sales reps were really helpful and gave good discounts on accessories. They helped me find an older plan that would save us more money on our monthly bill than I originally anticipated. Highly recommend!

James C. Kang

I have been coming here for years, and the store just keeps getting better and better. Clean, fast, friendly, and best deals around. They always give me deals on accessories while other stores charge me full price. If you go anywhere else, you are just wasting your time or paying more.