Mini Trail Bikes Inc

Reviews 5

DA

Dan Knox

READ THIS:::: last week, i was on a hunt for a dirtbike.. driving on the white horse pike i remembered MTB was down the street from my old house, so i decided to stop in just to see what they had available. I was definitelty extremely hesitant because of all the nasty reviews i saw online with all the "BUYERS BEWARE" multiple remarks of bad customer service and someone with a nasty attitude. First, when i walked in i browsed for a few seconds only to be immediately greeted by Mark. i told him i was just bullshitting but wanted a dirtbike, unfortunately didnt have the size i wanted. i ended up gawking at the Hammerhead GTS 150 side by side dune buggy.. i thought it was a gimmick but the price was stupid cheap, and as i kept talking to mark i actually got really comfortable and really started to like the dune buggy.. We must of talked for a good hour and i told him about how i was hesitant to come in with the reviews but as i explained to him, i am also in sales selling cars and """the only people that go out of their way to make a review are the ones who are pissed, and make sure their voice is to be heard to get their way.""" So i understood where he was coming from. we test drove it, talked, he told me from top to bottom about it, told me about the warranty, gave me his word and i took the chance and paid in for it.. ive had this dune buggy for over a week now and absolutely love it. my son cant wait to jump in it. my gf and i ride it almost every day. i am having a small problem with getting it into gears but they assured me it will be handled properly when i take it in for maintenance and will update this after i get it back.. other then that, i am glad i went against the bad reviews and took the chance, i will be getting a full size dirtbike from them and another dunebuggy soon. cant argue with their prices or service, defintiely great working guys Update* well they originally told me that the first time maintenance was about 85 bucks.. I dropped it off to them and the next day I got a voicemail that said it was all done and ready and that it was about 95 dollars.. weird but whatever.. then I get there to pick it up and it ended up being 105 and some change.. would of appreciated the honestly upfront, still happy with purchase but not taking it there for maintenance anymore, dropped 1 star for this reason*

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BR

Bryan George

From what I remember, these guys were pretty decent. I bought my first moped from them in 2002; an Italian 2001 Avanti Super Sport. The moped was great, and after about a year of ownership, MTB finally began offering what they "claimed" was the "Avanti Version" of the aftermarket Bi-Turbo exhaust that allowed your moped to reach higher speeds. I had it installed, and after a month, the welding on the muffler gave out and the muffler fell off mid-ride. My mom and I brought it back to MTB, and from what I remember(its hard to tell since it was on my moms dime), they installed a new exhaust, free of charge. Of course, this exhaust also fell off 8 months later. Which led me to question in hindsight whether or not this aftermarket exhaust they sold us was an authentic Avanti part, or just something they cooked up in their shop and marketed it as such. Another issue, which I was actually impressed with how they handled it, was when I bent the center stand on my moped(thanks to my 16 year old wisdom of trying to look cool by kickstarting it while sitting on the bike), the stand eventually bent under my weight, and I was unable to start the bike(unless you peddle started it, which was damn near impossible from a cold-start). So we brought it back to MTB, and instead of ripping us off by selling us a new center stand, they opted to bend the existing one back to a straight stance. As an adult in todays day and age, Id be dammed to come across a car dealer service that is as thrifty and cost-mindful. However, the last interaction I had with them, was about 2 years later, I was a senior, and had a car(so I really wasnt riding my moped much at this point). But one day my friend and I stopped into MTB just to browse for the hell of it, and I noticed they didnt have any Avanti models on display; I asked the floor employee why they stopped selling Avantis, and he just replies in a gruff, grumpy manner "We have never sold Avantis". Pretty sketchy considering, unless Im crazy, I definitely bought my Avanti Supersport from them. I guess since then theyve just hit rock bottom based on the other reviews on here. Shame that a decade ago, they seemed pretty decent.

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BE

Benji Mucci

WORST STORE SERVICE I EVERY HAD !! IF I LIE I WILL DIE !! NEVER GO THERE ! I DONT KNOW HOW THEY STILL IN BUSINESS WITH THE SERVICE THEY HAVE LETS START HERE I BROUGHT A MINI BIKE SATURDAY 15 MINS BEFORE THEY CLOSE I WAS RUSH OUT BY KEN HE TOLD ME I HAD A WARRANTY ON MY BIKE IF I HAD ANY PROBLEM THEY WILL FIX FOR FREE I NEVER BROUGHT A BIKE BEFORE SO I THOUGHT I WAS LIKE BUYING SOMETHING FROM ANY STORE IF I HAVE A PROBLEM IN 30 DAYS I CAN RETURN AND GET MY MONEY BACK HE SAID I COULDNT TEST DRIVE IT BECAUSE THEY INSURANCE DONT COVER THAT I GOT HOME FIRST RIDE CHAIN CAME OFF AND THROTTLER BROKE I TOOK IT BACK FIRST THING MONDAY MORNING TRYIN TO GET A REFUND THEY SAID ALL SALES ARE FINAL NO WHERE IN THE STORE IT SAYS IT THAT BUT IT DID ON MY RECIPE IT DID I AINT WANNA ARGUE I SAID OKAY JUST FIX IT HE CALLED ME BACK NEXT DAY SAYING ITS DONE ITS GONNA BE $50 I GET THERE ITS ALMOST $90 IM ASKING ABOUT THE WARRANTY HE SAID IT DONT COVER ACCIDENTS I SWEAR I RODE THE BIKE FOR 5 MINS SO I PAY THINKING I WONT HAVE NOMORE PROBLEMS RIDE IT ALMOST ALL DAY ONCE I GOT IT BACK IT STOPPED RUNNING TOOK IT IN AGAIN NOW HE TELLIN ME IT COST $250 I PROLLI WILL LET THEM HAVE IT ! ALSO THE IT SAY 750 IT CAME UP TO 1000 NOT TO MENTION I PAID WITH A CARD AINT NOTICE TIL I GET HOME THEY SAY 750 PLUS TAX AND PLUS FOR THEM GETTING IT SHIPPED FROM TEXAS TO THE STORE I BUNCH OF CRAP IM WRITING THIS BECAUSE I AM SO PISSED WITH THE STORE!!!

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SH

Shane Henrikson

Had a great experience at Mini Trail Bikes. They were very informative and educational for my Honda 750cc Cruiser. I didnt have the tools to take care of my motorcycle myself. So, they gave me the rundown with comparable prices. I did take in the customer reviews but a lot of the complaints were focused on dirt bikes and go-karts. All these poor reviews are just defamation to the the business to try and hurt them. I highly recommend the mechanics over there and being extremely blunt and do not sugarcoat. They didnt try to upsell when it wasnt needed. They have gained my trust and a loyal customer. I will buy products and get my motorcycle servicing from there for now on. Thank you Mini Trail Bikes!

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RE

Regina Genovesi

Stay away! These rude jerks overcharged me for service on my sons moped. I was quoted $100-$150 for work and when I went to pick up the moped the bill was over $300. No one called me to authorize this service and when I brought this to their attention the old troll behind the counter was mean and rude. The work they did was shoddy and the bike broke again. They refuse to make it right and even yelled at my 86 year old father who tried to get them to fix their mistake. Awful. I never write negative reviews about anything but these guys are criminals. Find another place to get work done. And please let me know if you find a good place- my kids moped is still broken.

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