Category: | Home Improvement Store |
Address: | 1722 NJ-88, Brick, NJ 08724, USA |
Phone: | +1 732-836-3220 |
Site: | homedepot.com |
Rating: | 3.9 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 8AM–8PM |
CA
Cathy Millet
We participate in fundraising for our daughters school by using a gift card program called "Shop with Scrip" and for the past 4 years have shopped at many retailers using these gift cards, including Home Depot. This week we attempted to return an item (appx $100) that was purchased using a gift card to Home Depot. The refund was rejected. The associate consulted with the manager who told us that we needed to call the 800#. We did so right in front of them and were told that Home Depot no longer honors returns for purchases made with a gift card. They will not issue store credit or accept the return in any way due to recent fraudulent gift card sales. What kind of store policy is this where you cant even receive store credit for a purchase made with a gift card? Yes we had a receipt and yes the return was made within 30 days so we should get those funds to make another purchase in the store. We have brought this to the attention of the fundraising program and have asked them to remove Home Depot from their expansive list of retailers. We, on the other hand, have decided to go next door to Lowes to continue our fundraising. Shame to cuz we ALWAYS shopped at Home Depot.
JE
Jen Romanella
The highest rating I can give is 5 stars, but the Home Depot in Brick deserves so much more!!! Today, the team went above and beyond for me today as I was in desperate need of a new assembled grill. They did everything they could to help ensure I had my it on time and delivered for a surprise birthday party for my husband!!! (the grill is a present for my husband!) I am beyond thankful. In addition, as a new homeowner, there are so many reasons I have to come in here (basically once a week). Every time I walk in, within minutes I am greeted and asked if there is anything I need help with. There is nothing but good things that I can say - their store is well laid out, their products are wonderful, but the most important thing is how amazing their customer service skills are across the board. I have purchased my lawnmower, new bathroom vanity, and now grill here... I will continue to make most of my home purchases here in the future!
RI
Richard Whoriskey
Head cashier had to come to returns to ok a return on a echo weedwacker I purchased on a home depot card. Had a problem with it from day one and instead of returning to store immediately I spoke to vendor, after 90 days and still unit no working correctly manufacturer told me to return to store because it had a 1 year warranty. Head cashier came to returns with attitude like I was taking money out of her pocket,very nasty and I recommend going to Richards Equipment on 88 where I left home depot willing to swap weedwacker for but after her attitude I wouldnt buy a screw from that store! Mind you I work for a Managment Company and buy a Average of 2500.00 a week in that store until my experience with her! Sylvia was great! Head cashier needs training on how to deal with customers!
MI
Mike Radice
I bought an outdoor lighting fixture at this location. Opened it up when I got home and immediately noticed that it had been installed on someones house already. The wires were frayed, there was scratches on it, the bags were ripped open and the hardware was everywhere. I returned it and they let me have a new one of course, but the woman at returns was nasty to me. She acted like I was lying and I messed up installing it and tried to return it. Didnt even say sorry for the inconvenience.
MA
Marianne Coughlin
I bought the wrong kitchen faucet I had to return it I had no problem returning it told him I had to get another faucet directed me to the correct aisle but I needed help so I asked one person she said I dont handle this section but Ill get someone who will help you he came he helped me I was in and out of that store in 20 minutes my experience was wonderful
AU
Ausberto Orozco
Bought a Samsung fridge from here and had the coolest lady ever help us out. Her name is Barbara and shes in appliances. She was funny, helpful and had an answer for all our questions. She is a true gem, be cause of her, Ill be going there this weekend to buy a stove from her. Home Depot, if you read this, please know you got a good one working for you guys.
CJ
CJ Aker
I love home Depot so this gets 3 stars but its a small Homer so they do not carry everything a larger store would and the parking lot is terribly designed. There is no efficient place to park and its annoying to get in and out of. Besides that the staff is helpful and there are a very really knowlegable people in there.
RO
Ron Pecina Jr
This Depot is usually well-stocked with products. Im a licensed electrician and my business demands that suppliers have what I need and when I need it. The employees here are friendly as well. Parking is adequate, even during busy hours.
RO
Robert Forst
I work for a contracting company, and have been to many home depots all over the state. The staff at this location always seems kind, knowledgeable, and eager to help. These qualities are a rare find at most Home Depots.
GR
Griz Bear
The Associates and Management are quick to help you out find things you need! If they are out of something, not iften, but it happens, they try to locate it for you! By far the best Home Depot of many in the area.
DE
Dennis Hayes
The interior of this Home Depot is laid out just fine, but the parking lot is terrible. Heres a hint: as long as its open enter and exit through the garden center at the south end of the building.
BE
Behr Eyes
why dont you provide protective gear or goggles to the paint department employees since you are illegally manufacturing them and know of the effects Josephine Lucciola facebook
JA
James Zimenoff
Clean store, laid out like all others. The only issues some may have are how far the entrance and exit are from most of the parking spots.
ST
Steve Tetreault
This is a smaller footprint Home Depot. It is forced into an odd arrangement. The parking lot is tiny and difficult to navigate.
CA
Caroline Evans
Our main DIY store. Staff was great, and super close to my business for quick trips for last-minute DIY fixes.
MI
Millroy Beach
rented a snake to try and snake a clog sink in Hackensack at my moms house no luck had to call a professional
SA
Sam Moreno
Very helpful staff! Always helping me find what I need & reasonable prices too - thank you, Home Depot!
SE
sebastian
Parking space, waaaaay to many blue ones and not enough for regular people, not to mention contractors
CH
Chris Gable
Smaller but more intimate. If you want the tax benefit of Lakewood, its only a couple miles farther.
CH
Chet Gravatt
Always a pleasure to shop here, and the Veterans discount I always get is the icing on the cake
WA
warren boyd
They have a huge selection here they just really need to hire more attentive employees.
MO
moe miller
Nice staff! Parking lot is horrible and not enough spots. Thats the worst part
PE
Pedro Ochoa
I like The Home Depot because they have all I need to wandefull prices.
AN
Ana Ferrera
Im a diy junkie! Love this place. The staff is very courteous and helpful.
DA
Daniel Nelms
Even though its always busy, I always have a great experience here.
MA
Matt Rampone
Good prices and easy to find everything