Category: | Pet Supply Store |
Address: | 5565 S Virginia St, Reno, NV 89502, USA |
Phone: | +1 775-829-9200 |
Site: | stores.petco.com |
Rating: | 4.2 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–8PM |
MI
Michael Kraut
I called in to make a grooming appointment for my only day off this month. I told Lisa my dog is uncomfortable with men so she said she would do the grooming herself. When I got there they didnt have me down for an appointment and Lisa didnt even remember talking to me the day before the appointment! Instead of apologizing they were rude and said I called Petsmart instead. They acted like they were doing me a favor by taking me in, when in fact they lost my appointment. There was only a man available last minute and my dog wasnt having it so now I have to wait another month to get her groomed. When I got home I called the same number back and sure enough it was Petco! Next time I WILL call Petsmart.
WI
William Mason
Heidi is GREAT our 2 dogs always look amazing when she is done. She knows just how to handle "our babys". And I just found out she has a background of grooming champion show dogs, no wonder she makes ours look like Champions. She is our #1 pick for dog grooming in the Reno Stead area, heck I heard she has clients that come from San Francisco just to see her. (lucky me I live here) Thank You Heidi!
LA
Laney Swinford
Horrable!!! -.- Very nice place everybody was super helpful. Although I went and bought a hamster on Monday and he died last night on Wednesday, I had him TWO DAYS the whole time I had he was shaking, not eating, nor drinking water. Well I call to ask for my money back and they tell me yes but bring us your dead Hamster. That is disgusting! Never again will I be going there!!
BE
Ben
I went shopping for an automatic cat litter box and checked out a couple places. I was surprised to find that Petco was willing to let me purchase the automatic cat litter box for the online price as well as got 20% off. That beat Amazons price, so i bought an automatic food dispenser as well. Great prices!
RO
robert allee
Good store with animal supplies. Lots of visits from local dogs though out the store. Has large variety of goodies for your pets. Has a grooming place. Price little steep though but they do a great job. Taken my dogs there and good cuts.
JO
Joseph Keller
Went there when I got my new dog for supplies. The staff are inattentative and dont seem knowledgeable in regards to either the supplies they sell, or it location in the store. Worst experience Ive ever had.
MA
Mark York
I have a 55gal aquarium and when first set it up the employees were very helpful and knowledgeable in what i needed and how i should do it. They have a pretty good variety of both fresh and saltwater fish.
CH
chris thompson
Great selection of toys, pet food, accessories and everything is decently priced. The people that work here know what theyre talking about. Lastly, they are very helpful and knowledgeable.
E
E JOYCE SMITH
I take my Maltese Chloe there for grooming and they do a very good job. Everyone is very nice in the store and a special kudos to Patty in grooming. Have been going to her for 5 years.
JA
Jared L.
My Dad regularly gets crickets here, as well as fish, I got 100 mealworms for my 3 frogs. The containers worms were in good condition but most other cups had dead or dying ones.
SA
Sarah W
I love shopping at this Petco! Anytime I have an issue or a question....Craig (the manager) and the staff are so helpful. Thank you guys for being so wonderful!
ED
Eduardo Gutierrez
They have a nice selection, with a friendly staff. The staff isnt always knowledgeable about the product, but in my experience, they are always very nice.
TY
Tyson Cross
The grooming department has repeatedly exceeded our expectations. Were very happy with the the grooming of our Goldendoodle and St. Bernard.
VA
Valari Jacobsen
Extremely helpful staff, animals in the store look cared for (not malnourished as with other pet stores Ive been in) and the floors are clean.
IA
Ian Moser
Understaffed and stock levels are poor. That said the staff they do have is good. The pet fish selection has been cut back however.
MA
Matthew Cochrane
The store is kept pretty clean, the staff seems pretty knowledgeable, and they offer decent training and grooming services.
GR
Greg Steelman
Great assortment of animals, and supplies staff was friendly and helped me find the correct supplies foe my leopard gecko.
ME
Melanie Kinkead
The staff here is friendly enough however I find the variety of pet supplies lacking compared to other pet stores.
RY
Ryan Simms
Its Petco. Decent selection, okay prices. Offers other services like training classes and grooming.
LA
Lauren Guevel
Crickets and meal worms are decent. Not the best place to buy reptiles or reptile equipment.
AM
Amy Smee
Friendly staff. They dont have the dog food I prefer any more. That was disappointing.
SH
Shannon Robert
Store is very clean and the staff was a big help. They had exactly what I needed.
PI
Pixy Jes Rose Smithers
The Pomeranian, Foxy says: "Arf! Arf! Arf!" She loves the toys and treats.
MO
Money Over Men
Love Petco. They always have what I need. If you sign up you get rewards.
AL
Alwyn Jones
Customer service is a bit lacking, but they have the products I need.
BR
Brad Allured
Friendly and reasonable pricing. Never enough checkers though.
SU
Summer Dawn Ponte-Turner
Adopt a pet over 3 years old and they waive the adoption fee
TO
Tom Cat
If I could give a zero I would. Horrible customer service
SU
sue knobloch
awesome people. clean puppies. truck parking in the back
LA
Lauren Scott
They have everything that I need to care for my cats.
A
A Private User
Best in town after offisal fish went out of business.
ER
ernie madrid
Huge selection of dog food and very friendly staff.
AN
Andrea Serrano
Me and my puppy ❤ this store! Great staff!
BR
Brendan Lewis
Pretty run of the mill as youd expect
MI
Michael Machado
Friendly employees and clean store
RI
Richard Roth
Great help with my water testing
JA
Janny Baron
Like this place but so pricey!
SU
Susie Moore
Clean, friendly place.
CA
Cassie Smith
Clean and friendly.
CO
Conestoga Man
Friendly employees!
LI
Lisa Mays
A lot of Products
CA
Carrie Stoll
Lots of variety
PA
patrick george
Good prices
DI
Dianna Thomas
Good place