Best Hardwood Flooring & Tile

Category:	Flooring Store
Address:	3405 Kietzke Ln, Reno, NV 89502, USA
Phone:	+1 775-356-9349
Site:	besthardwoodflooring.com
Rating:	4
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–4PM Closed

Location

Photos 100

Reviews 7

David Stieg

I have called three times to have Best Hardwood Floors come out to repair several boards they installed last October, 2015 that are creaking when we step on them. I get a nice lady on the phone who gives excuses about how busy they are but will put my name on a white board so if they have time they may contact me to come out. After three weeks I have heard nothing so obviously post installation service is not part of their culture. You should also be aware that during initial installation they measured wrong twice and had to order more flooring so the original quote was low but by the time you add in all the additional flooring it was not as cost effective as originally thought. Caesar is a nice guy but be ware of this contractor on both their quotes and dont expect post install support

Mona Smith

This company was the best Ive ever worked with for flooring. They were professional and extremely courteous. They were able to work with my budget and went above and beyond the call of duty. I was out of town when they installed my hardwood floor. They even took pictures during the installation and sent them to me as they went along. The floor came out beautifully. I promptly scratched it moving something and they were kind enough to repair the damage for me. I really cannot say enough about how pleased I am with this company. They were recommended to me by Floor and Decor in Reno as an honest, fair and hardworking group. They lived up to it. I worked with Cesar and Sandy.

Betsy Wilson

We have wood flooring already installed 10 years ago that is no longer sold. After much research, we called Best Hardwood in and a few other flooring specialist to see if they could match the color and finish. We used Best because their BBB rating, good reviews, and their quote. They installed hardwood, matched the stain to the current flooring in the rest of the house and varnished to the same sheen to match. The color match was perfect. They were honest, prompt, clean, made any adjustments we asked and took some suggestions that they gave. We couldnt be happier and now asking for a quote on some tile work needed.

amy chatowsky

Floors look amazing and service was awesome, wanted to highly recommend them...until the bill. Lucky I was home and saw that there was wood left over or I would have been charged for the extra wood that was not used (about $300). So bummed as everything else was great. I recommend their work but saddened that they were dishonest in this way. I called them on it and they rectified my bill, but i dont think that would have happened without me calling it out. I hope they will read this review and make sure they change this tactic. Everything else was outstanding.

A Private User

all pros, no cons. We wanted to replace our old floors at our home and after getting several quotes we went with Best Hardwood Flooring. They were very easy to talk with and after prompt service to get us our bid, the project started right away. They finished a day before scheduled. They were also very neat and clean during the whole project. Pros: Exceptional quality of work, very professional. We would highly recommend them.

beth nash

This company does wonderful work from the beginning of the experience to the final product. Very professional and knowledgeable. They are the best.

A Private User

Excellent service from the 2 brothers. Completely fixed the botched job the other guys did. They really are the Best!