U.S. Cellular

Category:	Telephone Company
Address:	3825 S Glenstone Ave, Springfield, MO 65804, USA
Phone:	+1 417-883-5427
Site:	uscellular.com
Rating:	2.8
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 12–5PM

Location

Photos 17

Reviews 6

JJ king

This place is a joke and rip off!!! When i bought my phones i ended up having to shell out 310 dollars for 2 lines for deposits and down payments but the guy said if it doesnt work out guranteed i can get ALL my money back i put out if i turn them in before my trial period ends. So we werent happy with service so i double checked and called them and another customer service rep stated i should get all my money back and what i owe would be billed to me. But id get ALL i put out (310) the day i signed up. So i go in and return it and they tell me they CANT give me all the money back, said they could give me 100 in cash and 52 would be "put back on my card i paid with as fast as they took it out it would be back on" and then id have to wait a few weeks and get a check for the other 100 because there policy had all of a sudden changed on returning money!! Now we are still about 50 dollars short on my refund because now there rule is they dont give back 25 dollar line deposits!! Soooooo i walk out with 100 in cash, and i am pissed, go to check my account and see if my 52 dollars is put back in and NOTHING, been over 24 hours now and still NOTHING, nothing even pending. Last i checked when they took it out it was taken out immediately so saying "it would be returned to account as fast as it was taken out" is a BS lie. And god knows how long before i see a check for the 100 or so...and they cant refund the 25 per line so thats 50 i wont see. I needed that money to go out and get another 2 phones and was GUARANTEED by 2 workers id get it back and out of the 310 i spent ive literally only seen 100 of it!!! Try getting replacement phones with 100 dollars. Luckily i did figure it all out but screw this lying company! I realize now why everytime i have been inside there locations its dead and nobody is in there....i hope to save someone else from going in this place and being screwed. DONT DO IT!!!

Maxwell leverich

In store I had a good experience, but that is where it ended. The coverage is awful, if I need data while I travel, not-happening. Explanations for odd billing and overcharges, not happening.

Phil Bridges

Service has gone down the tubes. Choose a different carrier if at all possible. You will save yourself the headache of dealing with them and their poor product.

tep c

Too many people in line only one person working I waited for 20 minutes but decided to leave after finding out it was gonna take a lot longer

shalee bridwell

Had the audacity to argue about earbuds... look at your website! Galaxy S4 does not come with earbuds.... DUH

David Johnson

Friendly and fast service. Best US Cellular store in the Ozarks.