Kay Jewelers

Category:	Jewelry Store
Address:	9302 NE 83rd Terrace, Kansas City, MO 64158, USA
Phone:	+1 816-792-2583
Site:	stores.kay.com
Rating:	3.7
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–5PM

Location

Photos 13

Reviews 4

Cally Owsley

WORST CUSTOMER SERVICE I have every received. Majority of employees are very unprofessional. The two custom products I have bought have been messed up and had to be sent back several times to be fixed. When the engraving was crooked and smashed, the manager tried to tell me that it wasnt perfect because it was hand done; to bad the other employee just explained to me how their engraving machine works (nice try manager!). They then had the tenacity to say they were doing me a favor by not charging me a customer service fee to redo the work. I bought the lifetime diamond warranty for a mothers day ring and when my mom took it in for the first inspection the diamonds were loose and the employee asked if she had it worked on somewhere else because it was not well put together; however, only Kay had worked on it! AVOID THIS STORE!

Jarod Sams

As is the case with most Kay stores, this store is very neat and clean inside. My (now) fiancé were at this store back in May 2015, shopping for wedding rings. The manager personally helped us. She was very patient and answered any question we could think of, and she took her time to make sure we understood what we were looking at. We bought a set of rings on the spot, and they were back from being sized very quickly. When I wanted to surprise my lady with a change to her engagement ring, the manager was, again, very helpful in getting the ring modified and she helped me keep it a surprise up until the proposal. Ive been back several times since then and I get the same excellent service, whether from the manager of any one of the employees .

Emily Cates

I havent been there yet but i believe that it will be unbelievably amazing

Nicholas crenshaw

Every time I come here they have exactly what I need.