Category: | Pawn Shop |
Address: | 1700 Rice St, St Paul, MN 55113, USA |
Phone: | +1 651-488-0008 |
Site: | excelpawn.com |
Rating: | 4 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 9:30AM–7PM 11AM–5PM |
JA
jay em
These people have no respect for people looking to pawn an item on loans. I was treated as if I were a criminal. They hung up on me literally mid-sentence, not wanting to be bothered by a person they feel superior to. DO NOT USE them. They will most certainly burn you in the end. Any business that acts with disrespect upfront, can turn on the charm to sell to you, and make you feel you are a valued customer until they change their mind and put you in the category of clients that do not matter at all. No complaint matters. Nothing will effect their paychecks and they are obviously not paid to put value on all customers. Find a different biz that VALUES and respects both buyers and people needing to pawn an item. If you are a buyer, I suggest you contact them to see how they treat you. Then later, before you go in, I you should call as a person needing to pawn. IF both of your calls were treated with respect, and questions were answered to your satisfaction, and the offer you get is on par with other places, go with that place. Thats you doing your due diligence. But please dont go here.
SA
Sara Thurmer-Clark
Was in a very tight spot due to a very unplanned quickly approaching surgery and needed a little extra cash for gas, parking, etc. The man whom I worked with was very kind and understanding and helped me get a little bit more out of the loan, (it is only for 4 days, but of course they cant be positive of that.) I mentioned having seen all of the great reviews here and am very glad I made the decision to work with them. The store indeed is very neat, clean, and organized. I would not hesitate to return either to buy or sell items. Thanks you guys!!
AL
Alexandra Anderson
This is by far the cleanest and most organized shop I have ever been to. Everyone there is extremely knowledgeable and helpful with everything, from shopping to selling. They really care about their customers and are in business to serve. Very satisfied with the price and quality of the TV we purchased and the customer service that we received. Wouldnt go anywhere else!
ZA
Zakkiyyah Baker
I will never come in this place again. Its sad seeing as I was a faithful customer. They are too darn picky here. They make u feel like a crackhead with what they offer you on your priceless possessions. Id rather take my business to the pawn shop across the street. Sometimes smaller isnt better for the consumer.
BR
Briana barnes
This is a great location people are always friendly! They always give out the best deals when giving loans on items. I would highly recommend this location to everyone you will never be disappointed!! Also the man in charge is great he makes sure you leaves satisfied...
TI
Tiara Hodges
This is by far the best pawn shop I have been to all the guys in there is great and kind hearted i have bought plenty of things from there tvs game system DVD players ect i go here for what I need first all the time...I recommend this to everyone I know...
A
A Private User
Best price paid out of the 3 shops I visited, offered me far more than the Pawn America across the street. Pawn America was very rude and hit the door lock button as I was leaving causing me to crash in to the glass. Definitely go straight to Excel pawn!!
TH
the myth hunter
Was not greeted in a friendly manner, was offered next to nothing only for silver value and not for what the piece was. Didnt use a tester to see if were diamonds. I went to MaxIt Pawn in Minneapolis and what a difference! Wont go back!
JO
Jordan Anderson
Excel stands for Excellence! By far the best Pawn shop that Ive ever stepped into! The cleanliness and organization is unlike an other and their customer service is top notch! Thanks for all the great deals!! I will not go to any other!!
PA
Pattie Tyson
I called the store because I have a one of a kind, rare religious artifact. The associate was rude and unprofessional and it sounded like he had food in his mouth. I requested the manager but, of course, no manager came to the phone.
TA
Tania Teigen
This is what a pawn store should be!! Not like the over priced Pawn America with their arrogant and rude staff. This place is AMAZING!! The staff is knowledgeable and sweet! 5 stars on pricing!! 5 stars on service!!
SA
Sai min Thiha
Thank you so much guys.. you guys has done very very great job on Tuesday 7/11/27.. our family was so happy to get back our stolen iPad Air2 .. Best regards to you all !!! Sai Thihas family.
SO
Soulless Siren
I have purchased several items at this shop. A game system I bought didnt work, I took it back and they replaced it no problem. I stop there often to browse, they are great people.
PE
Penny Jo Odenthal
I was extremely impressed with Excel Pawn, Eric, the guy that helped me was awesone...he took his time & explained things to me, very professional. I will certainly go back.
DA
Dakota Johnston
I Had some gold and silver jewelry to sell. I checked across the street first. Bad idea. Excel pawn was far superior from customers service to the offer they made me
A
A Private User
I found a brand new paint sprayer for less than half of the retail price! They were super helpful and attentive! Nice clean store! ... Will shop there again!
JO
Join Luminary
Best pawn shop In town. Staff are extremely helpful and friendly. They also gave me a great price on my power tool loan.. will be back for sure. Tnx Dan!
LI
Lindsey Lilly
Best place to buy jewelry and electronics!!! Super clean. Friendly and very knowledgeable staff. I would recommend this store to friends and family.
BR
Brock Ruiz
Hands down thee worst pawn shop Ive ever been to. Staff was very short answered and disrespectful. Would never recommend this place to anyone
AN
Andrew Petriuusi
This is actually one of the better pawn shop around. Their collection varies, but the staff are pretty cool and the prices are reasonable.
RO
Rosanna Tyus
Brought in a brand new laptop for an emergency they offered me 20$ i ran far far away. Went to PawnWorks ans was offered $90 easily.
TR
Trump Tesla
Ask for,Mark" 1 great guy amongst many. The staff is one of a kind in stpaul...buisness with class!
FR
Freddy Garcia
amazing pawn would go back on any day.the employees are great and have really good prices. 9.8/10
BR
Brittany Daubenspeck
Fantastic service and what a pleasant experience! Kudos, especially to Greg!
A
A Private User
Best Pawn Shop ever very neat and orderly ! No hassle loans very friendly
VE
Venice Williams
I go all the time and they are the best better then pawn of American
RI
Ricardo De la Huerta
Horrible service. Arrogant bastards
DR
Druscilla Nute
Their Ok By Me☺☺☺