NAPA Auto Parts - Genuine Parts Company

Category:	Auto Parts Store
Address:	3610 Lyndale Ave S, Minneapolis, MN 55409, USA
Phone:	+1 612-827-2561
Site:	napaonline.com
Rating:	3.2
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7:30AM–6PM 9AM–5PM

Location

Photos 12

Reviews 13

Manny Moreno

Ill make this short and sweet. GO SOMEWHERE ELSE! Period. The MGR with the mustache is always crabby and not friendly, it feels like hes always bothered. Today when I call for an oil cooler line, the 1st guy doesnt know what Im talking about so he passes the phone to another co worker, Well that ok, people always need to learn stuff. This new guys say he has the same car (FYI I have a 96 Impala SS, which is a bad ass car, not many around because Chevy only made them for 2 years) anyway saying he has the same car, THEN tells me he never heard of the part either. All I know is that any Impala enthusiast just KNOWS this sort of thing. I had to put him on hold to Google the part number quick. I tell him the part number, he looks it up - YEP they have it! This is just one example of many. SO frustrating - I will NEVER step in another NAPA. Thats all. Save yourself the headache, OReilly Auto parts is a few blocks away people.

Jaime Hammer

I needed an HIR2 bulb for my headlight according to my drivers manual. I walked in and started looking for it. The kid with the holes in his ears behind the counter asked me if I needed help finding something. I told him what I needed and he started asking me about the make and model of my car. He told me he thought I needed a D2 bulb. I told him the drivers manual said I needed an HIR2 bulb. He told me I better go to the dealer because hes never heard of that kind of bulb. I googled it when I got to my car and found that several stores in the area sell them. Thanks for the help, punk! NAPA might want to educate their employees about headlights. I have since discovered that the HIR2 is required in several cars people drive today!

Shelly Schultz

WOMEN: DO NOT GO HERE!!!!! RUDE, RUDE, RUDE! I walked in to do an exchange on a defective AC valve (and let me just say i know a little about cars, have worked for Toyota service center for years, although not as a mechanic). Said hello to the two men behind the counter and they both just stared at me with disdain. Said Id like to do an exchange to one of the men and he turned around and walked away!! So the other man says "we dont have those in yet, youll have to go somewhere else." WTF?!?! Maybe I caught them on a bad day or maybe their mothers didnt breastfeed them and now they hate all women. Dont go in there unless you want to be treated disrespectfully. If looks could kill Id be dead!

A Private User

To make a long story short, I bought an expensive battery ($159) from this store in March. It died a few months later. The manager explains to me: "Bring in the receipt then Ill do a test on it, then Ill charge it overnight and then test it again." In other words, I dont trust your dealers diagnosis, or more likely, I want to make you jump through a bunch of hoops. I just want to drive my car again, not spend 48 hours testing a stinking battery. I DO NOT recommend this place. I wish there was an option for zero stars. Very patronizing and rude.

Potsy Nolls

This place is usually helpful and friendly, but you need to be cautious with one particular employee who has control issues. Bottom line is that no single employee is greater than store policy or covered warranties, so my advice is to let the neocon exhaust himself, then demand the very service that is indebted to you as a customer.

A Private User

Threatening looking pirate parked in customers only spot, took 50 dollar bill without returning, and laughed sarcastically at my inability to operate disfunctional entrance.

Kent Sklarow

This is an auto parts store. Ive had no issues with this place and they even let me return parts I brought back from a NAPA in Montana. No complaints.

Kyle P. Silvers

Best Napa Ive been to. Employees are very knowledgeable and always have things in stock I am looking for. I go out of my way to pick items up here.

Trent Witz

Terrible service. The employees act like they dont like being there. Takes a long time and only one person working.

Ryan Strozewski

Small. Service could be a lot better.

Dylan Vigness

The folks know what therere saying

wan dizzy

Best place to buy parts!!

Ernest Stevenson

Great place