Category: | Auto Parts Store |
Address: | 3601 Winnetka Ave N, New Hope, MN 55427, USA |
Phone: | +1 763-595-9000 |
Site: | autozone.com |
Rating: | 4.2 |
Working: | 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 8:30AM–9PM |
AR
Arraheem Timothy
Went in to make a simple purchase of motor oil. I stood behind one other person to make my purchase after the gentleman made his purchase, a couple comes quickly over and starts a conversation with the cashier as I stand there to see if I will be acknowledged, their conversation turns into making a purchase. I asked for a manager to discuss my dissatisfaction with the employee however non was available. So I told another employee the situation in which he wanted to help me but at that point they already lost me as a customer. Customer service is a big factor in business growth good luck.
MY
My Vu
I get most of my parts from this store. Most of the customer service people are knowledgeable; however, Ive ran into some that arent and do not try to help you. Just make sure you bring in the parts you need and match them up. They have given me wrong parts a few times. It is an inconvenience to run back and forth if you do not live close. Overall a good store to get your parts from at cheaper prices than dealer.
MA
Matt Borchardt
Loved this place as soon as I walked in. Imagine an auto store where employees are actually glad to see you come in and are happy to help you find what you need... thats this store! Brought in a bad battery and staff went the extra mile to make sure I was good (including borrowing me tools to help me get my new battery in faster). Shopping here was an unexpected delight - would not hesitate to go back.
KA
Katie Damato
The employee that was helping me wasnt exactly helping... He didnt know what I was asking for and had to ask another employee when it was something pretty simple. They also didnt have something that I needed in the correct size for my car. Maybe he was new there but I dont know. I wasnt impressed.
AN
Andrew Olson
Best advice Ive ever received from an Auto Parts Store. Charlie, one of the associates saved me over $1200 once with a recommendation. The sign says "Free Advice" and they live up to that reputation. Will always buy from here.
JE
Jeremiah Saeger
worker refused to come out & scan my car. told me i had to wait until the store clears up before he comes out. i waited, he ended up giving me the scanner & told me to do it myself. older white man must not like his job
NA
Nataly Giammona
Super HUGE selection and amazingly helpful (I am not an auto expert, by any degree) they made sure I wouldnt blow up myself, nor my car- which is, if you think about it, the best guest service ever! Thanks guys!
SA
Sam Steffl
Stopped here to get a car reader to turn off a check engine light. The front desk was not manned and I had to actively find someone to help me. Facilities could have been a little more cleanly.
GO
Good Guy
Will not price match other local retailers. 134A for 12.99 When Walmart has it for less than five bucks! Price gouge big time. Local parts stores are quickly becoming a place of last resort!
ST
Steven Walker
Good shop. They had just what I was looking for, something most other places dont even carry. Friendly employees and good service. Ill be back the next time I need something auto-related.
JE
Jeffery Osvold
I discovered that I had a burnt out headlight at ~9pm. Thanks to their convenient hours and helpful staff, I was able to get a new bulb, change it out, and hit the road before 10.
DA
Dashell Boat
Needed a headlight replaced and these guys did it super fast and for cheap. They were more than happy to help which is good cause I know next to nothing about cars.
A
A Private User
Incredibly helpful staff. Its mid January, about 10 degrees, and these guys installed a new bar battery for me. Very nice and very helpful!
ED
Eduard
Great service, great price. Specially William, really nice fellow and got me one of the better costumer services.
JE
Jeewan Samogan
Better than most auto part store and they actually get the part you want the first time which by far is the best
AN
Anna Lotzer
I love this place. Knowledgable helpful staff. Always go above and beyond. Highly recommend this location.
SI
Sid Moorhead
Awesome customer service. I had what I needed in one minute and was out the door in two minutes.
JO
Joel Hernandez
Allí está una lonchera
KA
Kathy Gerold
Tell your employees to be a little less grumpy and alot more helpful please.
BR
Brant Egertson
Helpful staff. They had what I needed and took the recycling off my hands.
GB
Gball 763
They get you in and out fast, with the correct parts for the job. Win Win
NI
Nicholas Foss
Employees were stressed out, but they found my spark plug right away.
BR
Brian Magnuson
Always great helpful staff. Always find what I need with their help.
ER
Eric Jeffreys-Berns
Great place for auto stuff. Friendly staff alway willing to help
KE
Kevin Bickford
Standard Auto supple shop, with standard pricing and service.
WI
William Hoverman
Great staff. Always very knowledgeable. Prices are so/so.
PA
patrick ONeil
Always have what I need good prices and quality
A
A Private User
Staff is always very knowledgeable and helpful.
JO
John C. Woods
Excellent customer service with a smile!
SA
Samuel Taye
Its ok but I drive a Mercedes
JA
Jacob Solem
Its an autozone....
PA
Paula Berg
Always helpful
SE
Senobia Reece
love the price
FR
frank orito
Very helfulll
FR
Francisco Garcia
Good service
JO
John Hegna
Helpful staff