Madison Motor Sales Inc.

Reviews 14

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Russ G

I called at 7 pm on a Thursday evening to ask a common question" what does the extended warranty that we purchased through Madison motors cover? Because not even 3 months in on owning the vehicle I started having problems. The website clearly states they are open until 9 pm. A man by the name of Jason answered the phone and seemed real irritated that I was calling before I even started the conversation with him. He then set the phone down and said "why the f*** did I even answer the phone"! Really thats how you talk to people who just spent $6k on a car from you. He proceeds to say he couldnt answer my questions to call back later he needed to get off the phone. Never again will I do business with this place. Problem with the car the second I drove it off the lot and still dealing with problems on a car not even paid off yet. Then to treat customers like this because they call during normal business hours to ask a question! Terrible! I dont care how bad your credit is take your business elsewhere. They dont appreciate their customers what so ever! Very disappointed. Jason has no business being in customer service. Since he has no idea how to serve customers!

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Harold Macks

Madison motors changed my opinion about used dealers. Here is why I recommend Madison: 1. No pressure, honest and friendly staff. Dan the owned, Jason in sales and the amazing body man go the extra mile give you information to make a good decision. 2. The body work they do before the sale. I bought a 2006 Town and county and I know where the car typically rusts having had three. They did a professional job making the car look new. 3. CAR FAX available on all their cars. These reports while not perfect can show if the car has had accidents and gives maintenance record. 4. Price was fair. I did not get an amazing deal but it was definitely right at market value . 5. Ease of sale. I had to get a loan to pay for the car and they were more than patient and helpful. In the end when you buy a used car YOU need to do your homework on the car looking at CAR FAX, Edmunds reviews and pricing to make sure your happy. If you dont maintain your own cars take it to your mechanic to make sure you know what youre buying.

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Donald Kenne

Literally a shady dealer. My suggestion to anyone trying to buy a car would be go elsewhere. They will scam you outright. Say a car is one price and try to put it in as another in the system for a few thousand more. When asked about the change they will make up excuses and the like about why it was increased such as the "Warranty required by the lender" or "The bank will only sell it at X dollars." The bank does not set the price and if you look carefully you will see the warranty is charged as extra on top of the increase of the car price in another section. They are outright scam artists. Be wary. Do not ever trust them. Like I said, if you can, find somewhere else.

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Dawn Garrison

Both my sons bought cars here. The G8s engine light came on 1 day aft spending $15,000. Took it in 2xs Madison didnt honor the original 30 day warranty, instead gave my son a free 6 month warranty. Turned out to be the timing chain. Their was out of pocket expense (400 +). Jason was a complete idiot. Dan finally cut my son a check for the expense, which he should have (reluctantly) he said he didnt want to argue with me. He was wrong. I wouldnt recommend a car from here. Hes lucky I didnt put him on channel 2 hall of shame. Dan told us to lie to the dealer. Bad business practice.

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Michael Rang Jr

Dont buy cars from them they do just enough to them to make them sound Good when you test drive them, brought a 2003 Suburban from them drove it about 200 miles and now it needs, Axle Seals and bearings, u-joint and on top of that the check engine light was on and they told us they repaired it...well all they did was clear it NOT Happy and I wouldnt got there ever again, when I tried to call them out they dont return calls or emails DON"T go to them....

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A Private User

Bogus listings. Be very mindful. And, when theyre called out for it, they get rude. Here is a quote from an email to me after I called them out on a bogus listing. It was for a Mustang GT, they say its an SVT because it has SVT on the wheels. It is not a Cobra and should not be listed as such. "mint condition low mile car that you cant afford its ok its on hold if I get one your limited price range I will let you know"

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Eric Rondeau

Too pushy. Promising needed repairs will happen if you start purchase process. How about repairs get done then contact again when the vehicle is been repaired so it is safe for a test drive? Sorry guess thats too much to ask from a "B" lot. Keep selling unsafe cars, it will be the end of your shop someday when you get sued by someone.

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MJ C

We bought a 2006 Dodge Durango there in 2010 from Dan. It had 35,000 miles on it. We got a great price on it. We drove that vehicle to El Paso, Texas and back a few times and to San Clemente, California and back a few times to visit family. The vehicle did very well. We just sold it in 2016 with 110,000 miles on it.

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Santino DeDonatis

I bought 3 cars from dan. They were great vehicles. My credit at the time was not very good. Dan helped me get my car financed. I would deal with madison motors again. Thank you again dan. -Santino DeDonatis

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Gwen Robinson

I got approved for financing immediately, and took this lovely Saab out for a spin. Its a great car and super affordable! Plus, John was great.

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Josh Ruzinsky

Dump, make you fill a credit app and sell the vehicle when you are on your way. Avoid at all cost. poor business practices.

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tabitha rollins

They wanted to charge $10000 interest on an $8000 car with a1 credit. I would not recommend them to anyone ever

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Tami Romeo

The people that work at this place are rude and will say aything to sell a car

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Ryan h

Bought a Dodge Ram in March Great Truck for a great price! Very Happy Customer

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