Wheels In Motion

Category:	Bicycle Store
Address:	3402 Washtenaw Ave, Ann Arbor, MI 48104, USA
Phone:	+1 734-971-2121
Site:	wheelsinmotion.us
Rating:	4.8
Working:	10AM–6PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 12–6PM

Location

Photos 100

Reviews 8

Mallory Maynard

Excellent service, selection and staff. The staff is very attentive, helpful and knowledgeable. I am "new" to the world of cycling; I didnt know much past how to ride my road bike down the road less than a year ago until I competed in my first Triathlon-then I was hooked. However, the road bike just wasnt cutting it anymore. I needed to upgrade, but knew (absolutely) nothing about the bike I needed (besides that it needed to be faster and lighter..and probably more expensive) nor the array of equipment I needed alongside it. Due to this ignorance, I was a bit nervous about walking completely clueless into a bike shop-both for my ego and bank account. Nevertheless, the staff at Wheels In Motion were very friendly, helpful and completely unpretentious. They seemed excited to show and explain everything to me: what I absolutely needed, what was optional, what would be a waste of money. I imagine this store is also extremely accommodating for those with a much deeper understanding than I about the world of cycling (although thanks to them, it has significantly expanded). They have some pretty intense equipment for proper bike fittings (and also basic fittings for beginners like I) and know the ins and outs of everything in their store. Overall, I have found the bike shop I will continue to give my services to from here on out. I would recommend this store to anyone and everyone!

Matt Weber

Being a bike nerd with very specific questions I was curious if a Superfly SS could also be ran with gears using an adapter used on the Stache and Farley. WIM not only entertained the question but had a gorgeous 2015 Superfly SS to look at; in no time at all, Brian took the Superfly SS and a Stache off the sales floor to experiment on a stand in the shop. No other Trek dealer Ive asked would entertain the question (or just said "no" because it required research) and I appreciated WIM tying up about $3,500 in inventory just to satisfy my very specific curiosity. WIM went above and beyond and as it turns out the Superfly SS was in my size and on sale. A generous test ride later and I bought the bike. Ive since returned to have Tommy build a custom wheelset for me (cant wait!) while Brian hunted down an obscure axle conversion kit for the take-off wheels. Ive only thrown curveballs at the guys at WIM and theyve always stepped up to help me out out because theyre just as excited to "do bike stuff" as I am; it really is a great shop. I drive from Novi each time and never regret dealing with the traffic for this treatment! Thanks Wheels in Motion; keep up the great work!!!

Aaron Dewberry

First off Ive been here on many occasions. I would say the staff is very knowledgeable and very professional. Buying a bike: When I came in here looking for a bike I was a bit disappointed with their cyclocross selection. Also I didnt have a ton options for my size. However he suggested some great bikes, although they were just to pricy for me. They let me ride them around and test them. Was very professional and taught me what to look for. However I found a great Fuji bike across town that I love, for a price that fit, but I still come here for everything else. Mechanics/Merch: Their mechanics are the best in town hands down. Every time Ive come here frustrated with something wrong with tires etc I would find out it was user error. Which I can gladly take the blame for since I have a working product again. Some of their products are very pricey compared to other places Ive been but most of the products have outlasted other places Ive gotten the same product. Everyones experience is different but this place is still reliable and informative.

Lauren Taubitz

After visiting several bike shops in the Ann Arbor area, Wheels in Motion is hands-down the best. The staff and the service you receive really sets this shop apart from others in the area. As a newbie to the cycling world, it was refreshing to meet with staff who are not pretentious and dont try to upsell you on products or services you dont need. In fact, they have provided quick fixes on the spot without charging me anything on multiple occasions when Ive brought my bike in. Everyone that works there is SUPER friendly and knowledgeable about they products they sell and actually use their products themselves. Last, as a female cyclist, it was refreshing to see female employees that dont just sell things but are knowledgeable bike mechanics themselves (Chelsie and Erika rock!), and to see that all of their employees treat you respectfully and dont talk down to you.

A Private User

Wheels in Motion is the best bike shop I have ever dealt with. Passionate and friendly staff just radiate their love of cycling, without being intimidating or elitist like some places. I bought a bike from them for an excellent price several years ago, and theyve really stood by it with some Trek warranty issues, and have helped me keep it in perfect tune. They give back to the community with lots of rides, including an annual "Worst Day of the Year" ride where they contribute all sorts of stuff. They are a small shop, but packed with equipment and help. I feel disloyal to buy anywhere else, and they return that loyalty with outstanding service and the way the treat me! Been in business over 75 years. That speaks volumes!

A Private User

I walked into the Wheels In Motion with hopes of finding my dream bicycle. They helped me with EVERYTHING. This was my first road bicycle ever, and they gave me all the information needed. I was even offered, i repeat, OFFERED to take a few bikes out for a test ride. No other shop in the area gave me the opportunity. Staff is super cool, laid back, and very humorous! They really know how to take care of a customer, and can make them feel comfortable no matter what experience level they are. And thanks for the custom fitting expertise of Mark, my bike rides and fits like a dream. Thanks for the great experience and helping my new found passion come alive!

Chris Schultz

Amazing staff, very help full. I decided to start shopping for a new bike this year, being out of the sport for well over 15 yrs. Anyways, I checked out a few other places in town, and online, and while generally everyone in town was help-full the guys at Wheels In Motion where amazing, great attitudes, even to a beginner, they are bikers themselves, they want to be sure your pleased with your choice. They are a locally owned business and have been around for many years, its always good to support your local guys. Best of all they gave me an amazing deal, I even sent my sister in law in a few days later to get a bike as well. Thanks again guys!!

Jose Alfaro

I always have an awesome experience at Wheels in Motion. I just got a Precision Fit done by Travis and it was amazing. He has the patience of a saint. After several months of shopping for my first racing bike I just could not find any place with better service, knowledge, and most importantly, willingness to help me. EVEN WHEN I WAS LOOKING AT BIKES THEY DO NOT CARRY THEY WERE HELPFUL AND ENCOURAGING FOR ME TO DO WHAT WAS BEST FOR ME! Needless to say I went with a bike they do carry. The precision fit was really cool. If you are into your gear and how you can get the best out of it you should get one. Thanks WIM!