Category: | Department Store |
Address: | 333 Main St, Tewksbury, MA 01876, USA |
Phone: | +1 978-851-6265 |
Site: | walmart.com |
Rating: | 3.8 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM |
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Kate Los
Just spent 20 minutes on hold while the poor woman who answered the main phone line and was working at the dressing room?! tried repeatedly ringing the grocery department for me to ask a product question. SHE was great, and she was not young (yes, people, I could tell her voice and way of speaking to me was of an older woman, no judgment, just fact). She attempted three times with the phone, and then used the PA system, twice. Apologetic, she told me, "Honey, they are just not answering me, Im SO, SO sorry for this!" I asked her to keep trying, and she said she would call the assistant manager. He came on, and went to check for me. I told him Id been on hold for at least 15 minutes when he picked up, while the woman tried her best to reach ANYONE in Grocery. In a Walmart "Super"store, this is inexcusable. Walmart continues to have the worst staffed stores in all of Middlesex County. Too few staff, too few staff as cashiers, even before a busy holiday. But, they always have TWO people manning the Desk where people cash checks and SEND MONEY PLACES!!!!!!!!!! Horrible situation today at Tewksbury Walmart Grocery, and it made me mad enough to post this review. I wont soon be visiting that store....why would I if there is NO ONE to even answer a phone call?
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A Private User
Ive always shopped at Walmart. I feel that the Tewksbury branch though should be shut down!!! There are associates there with half a brain. They put me on hold for over half an hour, while they chatted away without trying to help me. Then, they get confused over their own answers to my question.... Ive never ever had to deal with such unhelpful associates. And this happened twice. The supervisors and managers are the same. They assure me something, and cant deliver. I feel bad for customers that need help from them. They make things so much more difficult, because they speak very little English, no communication skills whatsoever, and they need training ASAP! Being a large company, Walmart should take pride in their store appearance, and training their associates.
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Robert Easton
Chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken chicken
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A Private User
I purchased a large Tide detergent at Wal-Mart and the container leaked all over my laundry. I called Proctor and Gamble and they were nice enough to send me 4 coupons for free Tide. The problem is Wal-Mart store 2222 in Tewksbury Mass. refuses to take them telling me they were told by Proctor and Gamble they would not accept them. Does anyone really believe Proctor and Gamble would not honor a coupon from the worlds largest retailer and probably their biggest customer? Sheer nonsense. This store has bad/slow checkout and is the worst Wal-Mart I have ever been in.
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Jason Cucinotti
You people who are physically taking care and operating are horrible. Im treated as a criminal EVERY TIME I PAY FOR WHATEVER IT IS I WANTED. $1,180 was stolen from the Tewksbury ma store. From the very people who were following me..there very own security. This is a fact. They would not allow me to see the security footage. I even called the police and they ONLY gottento talk to security. No show. Ya. Because Im an EX Convict. Sincerely and stupid me that continues to shop there.BECAUSE WAL-MART HAS THE MARKET COVERED
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Alicia
love the variety here its huge I wish all Wal-Marts were super Wal-Marts. its so convenient to be able to shop for everything in one place. they have groceries you cant find at regular supermarkets and at low prices. they have a giant parking lot and other businesses are to the left so you could accomplish many errands at the same time. the staff is very friendly and helpful and knowledgeable. also Ive ordered several cakes here and they have been great and recieved many compliments.
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Angela Crothers
Walmarts are known for not having customer service available etc. If you know that before going in, and plan on shopping through the crowds without help, then its not that bad. I shop at Walmarts regularly for their prices and know my way around the stores. The Tewksbury Walmart is much better than the one that I visit in Framingham. They offer much more merchandise, the food/grocery department is great and the store is cleaner than some others.
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Boston Girl88
Horrible. I moved from Lunenburg to Littleton and was used to Walmarts being somewhat organized this store just had their food mixed in with their cloths and the displays were just all over the place it made no rhyme or reason the way they set it up They were out or did not have the same items that I usually have bought in the past few years in AZ and in FL Super Walmarts WoW. Ill drive the 30 minutes and go to the Jungle Rd, Walmart in Leominster.
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Sunshine
Ordered a graduation cake for daughters party. Was excited at all the options. Ordered a rainbow sheet cake with graduation design. Picked up cake night before party and had to hunt an employee down to get it. The design did not look like the one we picked out but i was fine with that. Cut into the cake the next day at party and it was Not rainbow. It was chocolate/vanilla marbled. Now im upset! Will not use again
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A Private User
With my kids and hub i did a purchase for around 11/2 hrs and i left a cart 5 mins nearby the bicycle area and was looking the bicycle.they didnt ask anybody and moved all the items to its place.After 5 mins my hub asked the front desk - no response.Then they said cooly - you can do shop one more times.We left the place without buying anything(planned to purchase $300).Worst service.
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Ted S
This store is cleaner and the shelves are better kept than other Walmart stores I have seen. However, their prices arent or are barely lower than nearby stores. On our last visit we saw that Walmart staff had to call TPD because a small child had been left alone in a car on the 4th of July. So my rating is partly about the store and partly the customers.
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Sidney Ryan
I always find it extremely hard to get assistance at this 1 location. Specifically, when Id recently gone in for a 1st Communion gift & needed assistance to retrieve sterling silver earrings set from the display case kept under lock & key. After standing there for an hour looking around for someone, anyone, I gave up & left the store empty-handed.
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A Private User
Very difficult to fill prescriptions the same day. Even if the prescription is called in in the morning, they fill it just before they close. And if you reach there to pick up the prescription even a few minutes after closing time, theyre shuttered. The Pharmacy people are quite rude and inconsiderate as well - not the most friendly bunch!
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A Private User
New renovation is great. Store is improving, but workers are absolutely useless. Literally, useless. It is faster just to wander the store and hope to stumble upon an item than to waste time dealing with the workers. Walmart really needs to class-up their image or a certain segment of the population will stop even setting foot in there.