Category: | Pet Supply Store |
Address: | 209 Market St, Brighton, MA 02135, USA |
Phone: | +1 617-783-0507 |
Site: | petsuppliesplus.com |
Rating: | 4.2 |
Working: | 10AM–7PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM |
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ldbagge
My husband purchased pro plan dog food for our dog on 8/8/2017 , we opened the bag on 8/9/2017 and noticed the dog food was infestested with small black bugs. I called the store immediately and was told by salesman that they were aware of issues with that food in particular and had no way to inspect the food because they cant open up the bags. When I asked why they continued to sell a food product that has known issues , I was told they are expected to sell whatever is on their shelves. This is not the first time there has been an issue with bags of dog food purchased at this location, appx 1-2 years ago we received a bag of moldy dog food, called and reported the issue and was refunded and given coupons for future Purina purchases. I have also called Purina direct to report this issue and expect quality control to do their part on inspection and prevention to be sure this doesnt happen again, and would suggest inspection of this store as well. I have no idea where they get their food from , but for a newer store, and 2 incidents of contaminated infested food warrants a health inspection and investigation. And knowingly selling food that could be adverse to our pets is just wrong. I will never purchase here again. Ever.
JA
Jaden Miriam Kohen
Employees are always very friendly and helpful, but I go here specifically for their XL puppy pads. They happened to be out of the larger sized packages, most likely due to the impending snowstorm at the particular time I went, but it was the same price to get multiple of the 10 packs. My only complaint is that the store brand does not come in anything larger than a 30 pack, at other stores I can get 50 packs or more. Theirs are a little bigger in sq. footage than any other store brand, cheaper AND a much better texture and quality. My 22 lb Cavalier King Charles gets 2-3 days out of one of these and 1-2 days out of the other store brands with a very occasional 3rd day.
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L Hanna
I love this pet store. Very friendly staff. Has a dog wash in the back. Good selection of premium and regular dog and cat foods & litter, and of course open bins for dog treat shopping with your best friend. :-) Animal care seems very good overall. My daughter worked here for a while and they are great people and good management team.
JA
Jason Weeks
I go here for all my dog food and puppy supplies. The best place Ive found so far in Boston for selection and price. I typically take my pup to the PetSmart in Alewife but I drive here for their dog food and bones. The employees are really nice a well. Will keep shopping here.
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Giovana Castro
Really great service, the employees are ready and willing to help at all times. Theyve got a huge variety of options and even a self-serve dog washing station which is a huge help for me. Glad to be a member!
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Stephan Augustin
The workers here are very knowledgeable about different dog breeds even when it comes to dog foods depending on your dogs age they even do dog washes and trim dog nails for cheap.
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Debbie Sullivan A
Large amounts of merchandise available. Toys, snacks and large variety of food. I had to keep my dog from diving into dog bone bins. Staff was very helpful.
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april pierce
This store is awesome. The member card gets you lots of discounts and coupons. They have self service dog wash, vet clinics and a dog nail trim is only $8!
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Jacob Berezin
We walked in and all the staff were really nice. Super helpful with out being pushy and they were giving away some free stuff and it was pretty cool
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Sean McClellan
Employees are good, but the selection of cat food is disappointing. If youre looking for quality canned food youre better off going to Petco.
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Jacob Sumoski
The best selection of fish of the chained stores. The prices arent bad either, and its in a convenient place for me.
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Conor Galligan
Very helpful and friendly staff. Got all the essentials for a new dog here at reasonable prices.
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Aaron Montague
Great staff. They do need to take better care of their fish. And stop selling Bettas!!
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Kyle MacQueen Feldman
Great selection, friendly staff, and lots of savings through their Pet Perks program.
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Timothy J. Kucharski
Always helpful and informative staff. The selections are quite large. Good prices.
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Dot B
They have a good variety of options. Everyone in there is always really nuce!
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Carmen Albert
They were so knowledgeable and friendly! Highly recommended! :-)
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Richard Saylor
Great pet store for people living in the Brighton/Watertown area
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Rob McCarthy
Decent store, they special order some hard to fine fish for me.
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Bo Ye
Good selection of cat and dog food. Shower station is nifty.
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Matt DB
Great sales, i always go here before petco and petsmart.
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Patrick Teuton
In and out super fast. They have everything you need
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Ian Ward
Good prices and incredibly friendly staff
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S. Lindsey
The store is always clean and stocked
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Tisha Chin
Staff is great and prices are low.
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Alex Cooper
It was perfectly adequate
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faustgirl
Decent sales. Nice staff
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Abigail Moore
People are helpful!