Category: | Cell Phone Store |
Address: | 776 Tremont St, Boston, MA 02118, USA |
Phone: | +1 617-267-2320 |
Site: | metropcs.com |
Rating: | 2.8 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed |
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Anthony Scheffler
"Authorised dealer." With that being said i thought it would be the store for me. My phone was acting up and i needed Metro PCS to merrit the warranty that i had on the phone or upgrade it. So i decided to travel to this store, i took a ferry from Provincetown to Boston and i enjoyed a nice 2 mile walk to this establishment. Big mistake. After arriving at this dumpy little party store that smelled like urine, tripping over a few stacks boxes and choking on a fly i finally found the Metro PCS Authorised dealer, or so i thought. The counter top was held up with a few dirty old milk crates and the cash register had a cardboard box over it. I did find four phones on display but not what i was looking for. I waited for about 10 minutes until somebody came to the desk, removed the box from the register and asked "how may i help you." I explained to the gentleman what the problem was and had him pull up my account information. We briefly talked about the warranty and he insisted that i buy one of the four phones that he had on display. No thanks. I have been with Metro PCS for a number of years and have done alot of business with them. I do not believe that one bad apple ruins the whole batch but i do believe that this bad apple needs to be removed from the batch. This store needs help, and as a buisness man i would not want any of my products sold there and i can not even fathom how the health department lets this establishment sell food to people in these deplorable conditions. Come on Metro PCS, you can do much better than this.
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Steve Anderson
Just like the other Metro authorized dealers Ive been to...terrible customer service and rude employees. The corporate store is nice with friendly employees that will help, but a bit of travel.
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neff samuels
They need more help in this store their is one Spanish lady that is very helpful and wonderful customer service
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Jessy Feliz
Worse metro pcs you could go to, poor custemer service ever. I feel like they jipping people off..
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Jose Gonzalez
The people that work there are very nice and helpful Ive been going there for years
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Rocio Then
Muy buena atencion...
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Louis Paul
Great Business & Extra Helpful!!