Verizon Authorized Retailer - Wireless Zone

Category:	Cell Phone Store
Address:	1415 Boston Providence Hwy, Norwood, MA 02062, USA
Phone:	+1 781-769-8881
Site:	wirelesszone.com
Rating:	3.7
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–5PM

Location

Photos 3

Reviews 5

Tracy Forbes

This was absolutely the worst customer service I have ever experienced. I went in yesterday with a friend looking to sign up for a cell plan for the very first time and the sales associates made it as confusing as possible. The worst part was that they answered the same question 2-3 different ways, often black and white answers, and with a (clearly fake) confidence each time! They even gave us different rates and then would not follow through with the promised rates. The manager got involved and he was just as bad and then said the sales associate we first had was brand new... if true, that just means she doesnt yet have proper training or a great manager who leads by example in my opinion. He kept acting like it was all her fault. I felt terrible for her. There was a corporate woman there as well who was also no help. We left with one problem they couldnt resolve (setting up auto pay). Honestly, I was floored. If my friend didnt need her cell phone plan because of an emergency, we would have left and gone to another brand. Oh and we were there for two hours. Terrible in every sense.

AllGreen Lawncare

These people are great at what they do! They truly help and and will put you into a plan that fits your usage. They will try to sell you their products but its always a "valued added sell"....

Ben Stadelmann

Go to a real Verizon store. They dont have the latest phones and cant honor discounts from Verizon.

Thomas Bresnahan

The nicest staff around! Always willing to go the extra mile to make sure Im taken care of!

kate mclellan

Great service!!