Category: | Beauty Supply Store |
Address: | 3551 32nd Ave, Temple Hills, MD 20748, USA |
Phone: | +1 240-493-6481 |
Site: | bty4u.com |
Rating: | 4.2 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–5PM |
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Britney
Ive spent a few hundred dollars on Beauty 4 U wigs. I have a specific style and Ive purchased enough wigs that I dont tend to try them on. Its backfired before: I brought a terrible color once and that sucked since I know Beauty 4 U has a no return policy. This time, I purchased a wig in the style and color I love. I tried on the dark brown display wig and decided I wanted red/wine. Beauty 4 U pulled out the package from their cabinets and the color the model was wearing was ombre (light on the top to dark brown on the bottom). Inside was the red/wine colored wig I wanted. I paid, left, went home, and tried it on. Theres an immediate problem: the wig was red on the left and wine on the right. Straight down the middle! Half and half. Not blended. Not a style. Not like the picture. Not like the wig I tried on. Not even a stylish way you would wear your hair. It was clearly a manufacturer defect. So I took it back. I was told several times that the wig was made like that: half bright red and half dark wine down the middle. No matter how many times I explained "manufacturer defect," 3 sales people and 1 manager told me the same thing: the wig was made this way and it must be correct. 4 people couldnt apply logic and reasoning. I even asked for them to show me another wig like this in their collection, but they said: "no, we dont sell wigs like this....." After talking to 4 people, i realized they were all taught to respond the same way to an customer issue: say its ok and deny a obvious problem. So I left. Ill follow up with the manufacturer. One thing I learned: Beauty 4 U marked the wig up by 200%! My wig was $68 in the store. I checked the manufacturers site and its $35 online!...Ive definitely spent a few hundred in this store over the last year and I was completely ripped off. I wont shop here again.
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porckchop19
Worst place came to do an exchange and the short guy danny who claims to b the store manager was rude and would not help the situation then wen employee tried to help find transaction her pulled her to the side an told her not to help he has the worst service and calls himself a manager wont shop here ever again treat ur customers wit respect b4 u loose all of them telln all friends and fam dont shop here
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Tajha
HORRIBLE HORRIBLE HORRIBLE COSTUMER SERIVICE! They put signs up for disconted prices and when you go to check out its a different story. The store manager Danny is a rude prick. They have no appreciation for their costmers, you would think since us costumers are spending money in their store they would have better costumer service.
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Jorian Grant
I freaken love this place. Not only do they have any hair you want, but the products as well. They have different color from different places all over the world. This is your one stop shop. You dont have to go to any other place, but here. Love this place. Not enough stars to give this place.
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Enoch J
Great selection of hair products. You can find almost any popular hair products for black hair care on the market at this Beauty 4 U. They were very helpful and kind. The price is higher for wigs and weave but their selection is excellent and organized.
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Unapologetic Taking accountability
Awesome location I also variety of hair body now just different products very friendly people from the owners I always feel comfortable when I come in and we are short that Ill find what Im looking for
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Antoinette Lee
They have nice employees, but their return policy sucks, especially if you buy something as a gift. Very beautiful, organized and clean store. The management is desiring in the persinality department.
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Karen Schmitz
The entrance is directly across from the McDonalds they are both next to each other and used to be the old Circuit City building on Branch Avenue they do guarantee good prices on hair care products
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Brittany Fitzhugh
The products are more expensive than most but they have a big selection of great wigs,weaves and product. They also have carols daughter and shea moisture products which is rare!
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Celeste Broadway
Prices not always the best but I always go here because I know I can find what I need. Love the rewards card, it comes in handy sometimes.
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Phyllis Harris
Clean and helpful! Had MOST of what I came for but was OUT of two important items, so off to the competitor I go!
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Lukeitta Williams
It has everything you need. Also i love the fact thats its open on sunday. They also have good customer service
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swt tea
Have to complaints. This place has satisfied all my hair beauty needs. I will continue to return.
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Crystal Smith
They have everything you can possibly need for hair Care. Very clean, good customer service.
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Lavita Gravette
This is a big, beautiful, clean and organize store the sales staff are helpful and nice.
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A Private User
I looove this store! It has all the hair weave u could dream of and other things too.
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tiera Cooper
I love this beauty supply it has everything you need and the staff is very helpful
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Noah Mack
Im not sure....Hummm....What do you think? #THATNOAH #NOAHNONONSENCE
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Vonda Campbell
It has everything you need ,an looking for, this place is awesome
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Alexandra Jennings
Has everything but them brazilian wigs are not at all brazilian
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Heathen Goddess
I go here for natural hair care supplies and I am not unhappy!
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Jean Randall
Always have what I am searching for and fast to get you out.
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Liz Arnold
This place is hudge and has everything. I mean EVERYTHING!
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Charmaine Snow
Very convenient. This particular store has won me over
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shamirrah washington
Lovvveeeee this beauty supply it has everything u need
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Ebony Parham
They Always have what I need at a reasonable price.
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Sam Yun
There is very wonderful store and I like this
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Patrice Reid
Large store. Excellent selection of products.
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Ra Collins
Its a large store with a great selection.
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Stephanie Michelle
too expensive not enough supplies nor help
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Hollywood TaJ
I always find what im looking for here..
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makiah brown
there website needs to be updated BADLY.
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Tonya Copeland
Neat organized. Everyone was helpful
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Gloria Jackson
Good as always. Large selections...
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Tammie Ingram
Its always clean and well organized
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Dereasa Daniels
huge selection with all hair needs
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Michelle Hull
They have whatever u might need
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Felecia Jones
Everything you need is there...
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Robin Burns
I can always find what I need
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Katonya Keitt
Worst beauty supply store ever
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Tiffany Barber
They are so friendly and cheap
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Tiffany Barber
Best Beauty Supply store ever
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Glenda Green
Im very satisfied with them
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Natalie Stokes
Alot to choose from love it
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Danielle Dean
Has a good variety of hair
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Shannan E. Johnson
Large variety of products .
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Amahni Taylor
Love love love this store
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Helen Campbell
They have everything!
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Shammee Cook
Great Customer service
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Dee-dee Jordan
Best hair and service
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Talitia Zimmerman
Very excellent options
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Bernard Stevenson
Good customer service
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Leigh cauthen
Slow inside service.
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Alice Coleman
Awesome experience
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Dawn Clemons
girls best friend!
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Nashay Washington
Amazing selection
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Ganja Farmer
Great selection
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Tanya Adams
Great prices.
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Crystal Presberry
Great place
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Shante Johnson
Unorganized
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Jamara Ham
Very clean.
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koti Johnson
Very nice
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Carlos Howe
Wonderful
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Catherine Murph
Love it
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Francis Engles
Love it
CO
Corine Morgan
Average
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damika covington
Great